Question about Microsoft Wireless Notebook Optical Mouse VSBX300008

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Have your wireless mouse running on Vista. Everry once in a while the arrow floats free all over the page,have changed batteries,cleaned infrared on back with alchol but still has a mind of its own. Can you sugest anything I can do to stop this.Careful with the advice as I am 84yrs. old and tech savvy I am not.

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Asked at Bestbuy,Office Depot and a few computer friends and no one could give me an answer.After talking with a Geek at the Macon store today with no answer I went ahead and purchased a new mouse,.Have not installed it yet but that was my solution.

Posted on Aug 29, 2008

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Can I get a new Charging cable for this model or can I use another cable


I read this is a mouse that runs on batteries not a cable. "Targus AMW05US Wireless Optical Mouse, Black/Silver, Rechargeable, Wireless freedom RF wireless technology provides a clean, uncluttered workspace free from cables" http://salestores.com/targusam.html?gclid=CJS-nLn0pMcCFVOQHwod2AYJ4w#.VcvzQf3bK7g

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How to make a optical mouse work better?


Your mouse is an important part of your computer system, and when that mouse has problems it is important to get them resolved as quickly as possible.


There are a number of things that can cause a mouse pointer to behave erratically, and it is important to work through each of those possible causes one by one.


Change the batteries if you are using a wireless mouse.

The batteries in a wireless mouse will generally last a long time, especially if you use rechargeable batteries.


But once the battery power begins to decline, the batteries will lose power very rapidly.

If you are using a wireless mouse and the cursor begins to stutter and jump, chances are that changing the batteries will resolve the issue.


Move the wireless transmitter to another USB port.

Problems with the wireless transmitter can cause the mouse pointer to stutter and jump. Moving the transmitter to another port will often resolve this issue.


Right-click on the "My Computer" icon on your computer's desktop, and choose "Properties" from the menu.

Click on the "Hardware" tab, and click the "Device Manager" button.


Navigate to the mouse entry in the list of hardware devices, right-click and choose "Update Driver" from the menu.

Allow your operating system to search for and install the most recent driver for your model mouse.


Clean the mouse surface thoroughly if you are not using a mouse pad.

If you are using a mouse pad, shake any dust or dirt off of it to make sure the surface is perfectly smooth.


Any imperfections in the surface could cause the mouse pointer to behave erratically.

To clean the mouse surface, hold a clean cloth over the opening of a bottle of isopropyl alcohol and soak the cloth.


Then, go over the entire surface with the alcohol-soaked cloth and allow the surface to dry before attempting to use the mouse again.


Click on the "Start" button, and choose "Control Panel" from the menu.

Double-click the "Mouse" icon, and click the "Mouse Pointer" tab.


Adjust the speed of the mouse.

If the mouse speed is set too fast, it can cause the mouse pointer to stutter or hiccup.


It may take a few tries to get the speed just right, so just move the slider and test each new setting


I have found that the best way to adjust your mouse settings is to create a control panel in your bottom toolbar scroll to the bottom of your screen right click you will see an array of options select the toolbar option then select desktop

then you will see the desktop in the bottom toolbar select the 2 >>arrow heads then all control panel items then select mouse this is in WINDOWS 7


in XP you will have to select the new toolbar option once you have that a browse option select my computer then control panel then a control panel option will be in the bottom toolbar


Hope this helps

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1 Answer

How do you change the batteries on the Mini 72214 ?


Here is the manual for changing out the batteries. There is a picture with arrows on how to open your mouse on page 4 of the PDF manual. :)

http://files.acco.com/KENSINGTON/K72214/K72214-4697.pdf

Hope this helps!
Remember to give me 4 Thumbs Up
for all the hard work to the Community! :D
~~Dayminner

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I have a state of the art computer but wireless keyboards and mice are just a pain in the backside if you ask me. This is common on almost all of them. Unless you need to sit on the other side of the room I would invest in a cabled solution. There is no battery costs or need to re-charge when your busy, it responds quicker and they last longer.

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Try to take off battery and next push and hold down the small button that protrudes where the receiver is placed in the mouse, put back battery and simultaneusly release the button,it might make the mouse operate correctly. Good luck!!!! Chawah.

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1 Answer

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Are you using an Optical mouse, Wireless Mouse or a Roller Ball mouse? If its a roller ball, turn it over, twist the cover as the arrows show, remove the ball and you will see some rollers around the edges that read the balls movement. Clean the gunk off of them with your fingernail or cotton swab. (NO WATER)
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1 Answer

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WIRELESS\BLUETOOTH Check your battery if it is drained. Try replacing them witha new one or charge them if they are rechargables.

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