Question about Microsoft Wireless Notebook Optical Mouse VSBX300008

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Have your wireless mouse running on Vista. Everry once in a while the arrow floats free all over the page,have changed batteries,cleaned infrared on back with alchol but still has a mind of its own. Can you sugest anything I can do to stop this.Careful with the advice as I am 84yrs. old and tech savvy I am not.

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Asked at Bestbuy,Office Depot and a few computer friends and no one could give me an answer.After talking with a Geek at the Macon store today with no answer I went ahead and purchased a new mouse,.Have not installed it yet but that was my solution.

Posted on Aug 29, 2008

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Mouse not working


First Things First

Before even attempting to resolve your problem you'll need to do a few initial checks. They are all very easy and take but a few seconds.
1. Change Batteries - If your mouse is wireless then change the batteries. Just because the bottom of the mouse is still glowing red and its lights are on and flashing doesn't necessarily mean that it's running low on juice and causing other problems.
2. Clean the mouse - Give your mouse and mouse mate or mouse surface a quick once over with a clean cloth to make sure there are no dust particles affecting it's performance.
3. Unplug and plug back in the mouse - It could be a case of simply re-plugging in your mouse. This usually fixes most problems.
If you have taken all of these steps and the problem persists then below are the 5 most common computer mouse problems along with the viable solutions.

Feb 13, 2014 | Biostar TFORCE 6100 Motherboard

1 Answer

How to make a optical mouse work better?


Your mouse is an important part of your computer system, and when that mouse has problems it is important to get them resolved as quickly as possible.


There are a number of things that can cause a mouse pointer to behave erratically, and it is important to work through each of those possible causes one by one.


Change the batteries if you are using a wireless mouse.

The batteries in a wireless mouse will generally last a long time, especially if you use rechargeable batteries.


But once the battery power begins to decline, the batteries will lose power very rapidly.

If you are using a wireless mouse and the cursor begins to stutter and jump, chances are that changing the batteries will resolve the issue.


Move the wireless transmitter to another USB port.

Problems with the wireless transmitter can cause the mouse pointer to stutter and jump. Moving the transmitter to another port will often resolve this issue.


Right-click on the "My Computer" icon on your computer's desktop, and choose "Properties" from the menu.

Click on the "Hardware" tab, and click the "Device Manager" button.


Navigate to the mouse entry in the list of hardware devices, right-click and choose "Update Driver" from the menu.

Allow your operating system to search for and install the most recent driver for your model mouse.


Clean the mouse surface thoroughly if you are not using a mouse pad.

If you are using a mouse pad, shake any dust or dirt off of it to make sure the surface is perfectly smooth.


Any imperfections in the surface could cause the mouse pointer to behave erratically.

To clean the mouse surface, hold a clean cloth over the opening of a bottle of isopropyl alcohol and soak the cloth.


Then, go over the entire surface with the alcohol-soaked cloth and allow the surface to dry before attempting to use the mouse again.


Click on the "Start" button, and choose "Control Panel" from the menu.

Double-click the "Mouse" icon, and click the "Mouse Pointer" tab.


Adjust the speed of the mouse.

If the mouse speed is set too fast, it can cause the mouse pointer to stutter or hiccup.


It may take a few tries to get the speed just right, so just move the slider and test each new setting


I have found that the best way to adjust your mouse settings is to create a control panel in your bottom toolbar scroll to the bottom of your screen right click you will see an array of options select the toolbar option then select desktop

then you will see the desktop in the bottom toolbar select the 2 >>arrow heads then all control panel items then select mouse this is in WINDOWS 7


in XP you will have to select the new toolbar option once you have that a browse option select my computer then control panel then a control panel option will be in the bottom toolbar


Hope this helps

Nov 04, 2012 | Computers & Internet

1 Answer

How do you change the batteries on the Mini 72214 ?


Here is the manual for changing out the batteries. There is a picture with arrows on how to open your mouse on page 4 of the PDF manual. :)

http://files.acco.com/KENSINGTON/K72214/K72214-4697.pdf

Hope this helps!
Remember to give me 4 Thumbs Up
for all the hard work to the Community! :D
~~Dayminner

Jun 09, 2011 | Kensington Pilot Mouse Wireless

1 Answer

My Aspire 5100's keyboard, mouse, and USB ports stopped working a while ago... I've read up on this common issue and have tried everything. Its not the battery, I've taken out the keyboard and put it back...


Maybe you can just hit the "connect" button on the bottom of the keyboard an mouse. The infrared USB transmitter/receiver for wireless keyboard/mouse should light up blue.

Aug 13, 2010 | Acer Aspire 5100 Notebook

1 Answer

Virus on pc. installed norton internet security.


Never before have I heard of a VIRUS installing ANTI-VIRUS software. I have had intermittent mouse problems before though. Thought it was a virus, as I interchanged with like 4 other (used) mouses (mice?) and there was no change. Found a fifth used mouse-a genuine Microsoft mouse (I was running Vista 64bit Home Premium) and installed it and my mouse problem disappeared ("installing new device"). I couldn't figure it out for the longest time, (still can't), I'm just glad it cleared up.
I run AVG FREE antivirus software and Ad-Aware anti-spyware (also FREE). I run both of those at least once a week, in addition to defragmenting once a week, haven't had a problem since.

Jun 06, 2010 | Gateway Essential 400 PC Desktop

2 Answers

Logitech Cordless Desktop Wave -


I have a state of the art computer but wireless keyboards and mice are just a pain in the backside if you ask me. This is common on almost all of them. Unless you need to sit on the other side of the room I would invest in a cabled solution. There is no battery costs or need to re-charge when your busy, it responds quicker and they last longer.

Jan 12, 2010 | Logitech Cordless Mouse

1 Answer

My mouse has stopped working why


what sort of mouse is it? is it a wireless/ infrared mouse (i.e., with no cable connecting it to the computer) or is it a cabled mouse?

(a) wireless or infrared? the battery inside the mouse may need replacement or the receiver unit might not be plugged into the computer correctly.

(b) cabled? the cable may be faulty or the connector that plugs into the back of the pc may be damaged or disconnected. or you may have plugged it into the wrong socket on the computer.

Jul 14, 2009 | Computers & Internet

2 Answers

I have a wireless logitech mouse and it has stopped


be sure not to use rechargeable batteries, because they run out of juice about twenty times as fast as normal batteries. it's also advised to use the better brands of batteries, like for instance duracell or energizer. if you still have problems afterwards, there may be a physical problem with the mouse. in that case it's better to replace it than to have it repaired, since the repair price will be higher than the price of a new mouse.

Jun 22, 2009 | Logitech MX620 Mouse

2 Answers

I have a dell XPS M1210 it is about 3 years old. It has Vista. I downloaded the latest Vista updates today and now my mouse pad is stuck. The arrow is in the middle of the screen pointing slightly to the...


try shutting it off, remove the power cord AND the battery...let it set for about 5 minutes, put the battery in, turn it on ...see if that clears the issue.

Jan 15, 2009 | Toshiba Satellite L10 Notebook

1 Answer

I have model pc7530


Are you using an Optical mouse, Wireless Mouse or a Roller Ball mouse? If its a roller ball, turn it over, twist the cover as the arrows show, remove the ball and you will see some rollers around the edges that read the balls movement. Clean the gunk off of them with your fingernail or cotton swab. (NO WATER)
If you are using a wireless mouse, change the batteries and make sure you have a good line of site to the wireless adapter, and RESET the mouse by pushing the button on the wireless adapter. If it is an optical USB mouse please let me know, if any of the above worked. Thanks //D

Apr 25, 2008 | RCA (PC7530) Keyboard

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