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Whirlpool Duet Dryer

My Duet Dryer is showing the "Control Locked" light on and I cannot operate the dryer. How do I fix this?

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Try holding button down next to the small lock emblem for 3-5 sec

Posted on Aug 28, 2008

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This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

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NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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If that doesn't solve the issue, it might be the control board (user interface) might have gone bad.

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Open the User interface control board
Then remove the PCBS (the green control boards)
Check the led bulbs, for me one of them is fried. You can use volt meter to test it.
Remove the bulb(s) that are fried (not working)
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try pressing the End of Cycle button on the far right for more than 3 or 4 seconds.  It should reset.

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On Duet models, Press and hold the End of Cycle Signal button for three seconds. This will turn off the Control Locked feature.

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