Question about Williams Sound PKT D1 H21 Pocketalker Lightweight Ergonomic Design Adjustable Volume Control

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TTY/ TDD Phones support

What if I can’t read the person—may I interrupt?

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Yes, if you are getting garbled messages or numbers and can’t read the message, interrupt by typing "STOP PLS" or XX STOP STOP CAN’T RD U XX" or "HD HD HD" and wait for the other person to respond. Then type something like this: "SORRY I MISSED UR MSG IT WAS GARBLED PLS TYPE AFTER I MEET U AT QQ" or "PLS REPEAT" or "I CAN’T RD U CAN U RD ME Q".

Posted on Aug 27, 2008

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For people who need help placing the hearing aid in the ear- is there anything to help with that?


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If you are hearing normally with you unit and just having a problem with TTY Commuications then consider this;

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When you pick up the phone and hear nothing or a series of electronic beeps, assume that this may be a TTY call. Put the phone on the TTY coupler (usually the mouthpiece goes into the left acoustic coupler) and make sure it fits snugly into the acoustic cups. Turn on the off/on switch. (Do not assume it’s a prank call and hang up).

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You should let the phone ring 10 or more times to allow the Deaf or HH person enough time to see the flashing light and respond to it.

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TDD phone question

There are some etiquette rules that users of TDDs must be aware of. For example, because of the inability to detect when a person has finished speaking, the term "Go Ahead" (GA) is used. Commonly used abbreviations: BRB - Be Right Back; CA - Communications assistant (another term for a relay operator); CU - See You (be seeing you). GA - Go Ahead; SK - Stop Keying; SKSK - Now hanging up; Q, QQ, QM - Question Mark (?); PLS - Please; RO - Relay Operator; OIC - Oh, I See; OPR - Operator; NBR - Number; TMW - Tomorrow; THX - Thanks; WRU - Who are You? (or Where are You?); XXXX - Xs are often used to indicate a typing error instead of backspacing.

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