Question about GE JVM2070 Microwave Oven

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How to access touchpad

Touchpad buttons are loose. how does one remove the cover of the panel to access the touchpad area. i was able to reach in from behind and maneuver them but they are loose and fall back down if i press any of the buttons.

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  • GE Master
  • 8,820 Answers

1. Unplug it from the outlet.
2. Remove any screws and unlatch any tabs in the vent grille.
3. Pull up and/or out to remove the grille.
4. Remove the screw now revealed at the top of the control panel assembly.
5. Lift up and/or swing down the control panel assembly.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you still have trouble, please reply back with your model number.

We repair these control panel assemblies.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Sep 01, 2008

  • William Miller
    William Miller Sep 06, 2008


    The little plastic retainer tabs may have broken off.

    If so, you can use hot glue or epoxy to tack them in place where the tab(s) used to be.

    I happen to be waiting on parts to fix one of these right now.

    We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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"When door is opened display goes dark. When door shuts display lights all characters and then says "touch clock"."
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This is mostly caused by loose connections on wiring socket, and can be anywhere inside. Check security micro switch on door latch. This switch normally disables only running the oven when door is open, for security reasons. In your case, it seems that opening door disconnects oven from input power. Sometimes the switch is loose, or wires are not firmly pushed in the socket. If the power line wiring is loose, and by opening door looses contact with socket, it can touch metal housing inside, cause short, electric shock, serious even mortal injury and fire. This is dangerous high voltage switch, and to access it one must open oven from the back and take off the cover. I do not recommend doing it by your self.
Rem: Replacement micro switch is couple dollars.

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