Question about Canon MP610 Photo All-In-One Printer
All cables are attached. Other functions working fine. Whenever I select scan and press the "start" key (the two buttons on the right-hand side, one says "black" and the other says "color"), nothing works. After selecting "scan", I receive the prompt to "place document on platen glass and press (insert button symbol)", but when I press the button -- either the one for black, the one for color, or both of them together -- nothing happens.
TIA for any help.
I was having the same problem as the original poster of this thread, where nothing was happening, and this was what i did:
using a mac, i:
- spotlight searched "image capture" (that's what it's called) and opened up the app
- it somehow "woke up" my printer, aka connected the printer to the app, and it would scan the overview, but not scan the final selection that i made. see comnomad's post if you don't know the difference between overview vs. scan.
- so i restarted my printer
- i then did the overview, selected the parts that i wanted, and scanned it again
Posted on Feb 20, 2009
I had this same problem too. It took me a while to figure it out - not to mention surfing the web for a bunch of sites all with people writing about the same problem. I downloaded the latest driver, checked all the cables, hit every support website I could find, etc. Nothing worked. Then I did +one little thing+ and it worked. I'm assuming that you figured out the problem by now, it's kind of silly.
When you open Image Capture it projects an image from the scanner to your screen. But *YOU* still have to go to the image and select what you want to scan. When you place your cursor on the image and then click and drag, you're capturing the area that you want scanned. When you do this you will see all the dimensions of the scan area captured in the Scan Setup box to the right of the image. You can manually go in and change the dimensions to match the material your scanning (8x10, 4x6, 8.5x11, etc) as well as adjust the resolution or increase or decrease the size.
Once you get it figured out it works pretty slick. Unfortunately the directions aren't very obvious and the interface on the printer is a bit misleading. Hope this works for you (and anyone else who suffered this issue).
Posted on Oct 02, 2008
This seems to be a USB issue. I had exactly the same problem, switched to a different USB port, and everything worked perfectly.
Posted on Mar 17, 2009
I had the same problem. The solution is to go into Control Panel, then select Devices And Printers, then select the Canon Inkjet icon, then select Scan Photo Or Documents. This worked for Windows 7.
Posted on Apr 11, 2013
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Posted on Jan 02, 2017
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