Question about LaCie d2 Extreme (300793U) 500 GB Hard Drive

1 Answer

Maxtor one touch 2 300gig wont switch on

This has happened to 3 drives now. I plug the power supply into the unit, switch the unit on but it wont power up. The green light on the power supply flashes very dimply when I switch the unit on. I think this might be to do with a component in the HD rather than the disc itself.

This is the same problem with all three drives. It must be a known Maxtor issue.

Can it be repaired rather than need data retrieval?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 565 Answers

Yes, this is a known Maxtor issue. They draw a lot of current, hence the 2 usb connectors. Devices that pull a lot of current need good connections.

Yes, the electronics inside the drive can go bad and they can be sent in for repair. Before doing that, though, try the following:

Make sure that the drive is plugged into usb ports that connect _directly_ to the motherboard (the ones one the back of the computer). Also, try to use usb 2.x ports instead of usb1.x

Try plugging the drive into another computer.

Posted on Jan 28, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My maxtor one touch is not found on my white macbook


Several things could be happening here:
1. your electronic controller in the hard case has failed.
2. you didn't properly disconnect the external hard drive in Windows > with the
"Safely Remove Hard ware and eject Media" in the task bar.
3. if you have a power supply to the USB drive it may have a damaged power connector or not supply proper power to the device.

Mar 16, 2011 | Maxtor OneTouch III Mini Edition 120GB...

1 Answer

Maxtor one touch 4 plus will not power on even after replacing power supply


Have you tried it in different outlets? Is it also connected to your computer via the USB cable while it is plugged in?

Aug 27, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

Something Dopped on maxtor 500G, Now not reading - making beep


two thing could be the power supply in the external box or it could be the drive it self
go to maxtor.com and download the software to test the drive

Aug 11, 2009 | Maxtor OneTouch 4 500GB External USB 2.0...

2 Answers

Mistakenly plugged maxtor one touch 2 into wrong power adapter


Well Most Likely The Circuit Board Burnet Out Since Its 12V And When Plugged Into A 19V Supply It Will Burn Out Instantly Because It Over Charges The Circuits. So Its Not Possible To Repair Such Damage But You Can Take Out The Hard Drive And Plug IT Into A Desktop Computer And Use It At Home Or As An Online Hard Drive To Store Files

Jun 18, 2009 | Maxtor 160GB OneTouch III Mini USB 2.0...

1 Answer

Maxtor 3200 external hd not working


I would attempt to connect the drive after the system has booted up. If the external drive is found and accessible copy the data to another drive. If the external refuses to be recognized, allow the drive to cool completely 2-3 hrs, place the unit in a freezer for 2-3 hrs and then try the procedure again. Often times when the drive units or platters within the HD begin to fail you get symptoms as you have described. Super cooling the drive sometimes allows you to remove the data. If not and the data contained within the drive is valuable to you there are software solutions as well as companies that specialize in the data recovery field.

Apr 25, 2009 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

My Maxtor One Touch III shows up in Device Manager but not in Windows Explorer. How to solve the problem? Thanks!


Hey guys I had the same problem... All the drivers for the device are inside the drive. Maxtor doesn't have any updates availble because you don't need any. What they've neglected to let any of us know is the power supply provided with the unit isn't powerful enough to run it. Replace the original power supply with another one and this will solve the problem. I replaced mine with an old laptops power supply, the fit was alittle tight but believe me it works.

Mar 08, 2009 | Maxtor Personal Storage 3200 (U01E200) 200...

2 Answers

Maxtor 3200 usb hard drive with windows vista home premium


Hey guys I had the same problem... All the drivers for the device are inside the harddrive. Maxtor doesn't have any because you don't need any. What they've neglected to let any of us know is the power supply provided with the unit isn't powerful enough to run it. Replace the original power supply with another one and this will solve the problem. I replaced mine with an old laptops power supply, the fit was alittle tight but believe me it works.

Jan 29, 2009 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

Maxtor one Touch 300GB no steady green light


Hi,

The USB Isn,t supplying/providing enough Power to the device.
Search e-bay or similar for a 2 into 1 USB Cable.
Then power the unit with 2 USB Ports on the Computer.
2 x USB Into 2 x Sockets On P.C. 1 x Into Device Drive.
This will be enough power to operate the Device Correctly.

I,ve done this on several external Drives, never failed for Me.

Mike @ compurepair.

Mar 16, 2008 | Maxtor OneTouch II external hard drive...

2 Answers

5-yr old Maxtor 160GB fw/usb down


Hi,
drives dead. Head crash problem.
The read head, has clattered the disk(s)
the only other option is to swap the logic boards over ( if they,re identical ) ** circuit boards on the drives**
Mike @ Compurepair.

Feb 22, 2008 | Maxtor Hard Drive

4 Answers

Maxtor personal Storage 3200 Power Supply [K01PWR3200]


i own the exact same drive. i'm looking for a spare power supply, came across this website, and saw your problem. the power supply is 12 volts dc at 2 amps. the connector that gets plugged into the hard drive: center pin is power (positive) and outer "shield" is ground (negative). hope this helps.

Dec 29, 2007 | Maxtor Personal Storage 3200 (U01E200) 200...

Not finding what you are looking for?
LaCie d2 Extreme (300793U) 500 GB Hard Drive Logo

106 people viewed this question

Ask a Question

Usually answered in minutes!

Top LaCie Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Tony

Level 3 Expert

2598 Answers

Are you a LaCie Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...