This has happened to 3 drives now. I plug the power supply into the unit, switch the unit on but it wont power up. The green light on the power supply flashes very dimply when I switch the unit on. I think this might be to do with a component in the HD rather than the disc itself.
This is the same problem with all three drives. It must be a known Maxtor issue.
Can it be repaired rather than need data retrieval?
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Several things could be happening here:
1. your electronic controller in the hard case has failed.
2. you didn't properly disconnect the external hard drive in Windows > with the
"Safely Remove Hard ware and eject Media" in the task bar.
3. if you have a power supply to the USB drive it may have a damaged power connector or not supply proper power to the device.
Well Most Likely The Circuit Board Burnet Out Since Its 12V And When Plugged Into A 19V Supply It Will Burn Out Instantly Because It Over Charges The Circuits. So Its Not Possible To Repair Such Damage But You Can Take Out The Hard Drive And Plug IT Into A Desktop Computer And Use It At Home Or As An Online Hard Drive To Store Files
I would attempt to connect the drive after the system has booted up. If the external drive is found and accessible copy the data to another drive. If the external refuses to be recognized, allow the drive to cool completely 2-3 hrs, place the unit in a freezer for 2-3 hrs and then try the procedure again. Often times when the drive units or platters within the HD begin to fail you get symptoms as you have described. Super cooling the drive sometimes allows you to remove the data. If not and the data contained within the drive is valuable to you there are software solutions as well as companies that specialize in the data recovery field.
Hey guys I had the same problem... All the drivers for the device are
inside the drive. Maxtor doesn't have any updates availble because you don't need
any. What they've neglected to let any of us know is the power supply
provided with the unit isn't powerful enough to run it. Replace the
original power supply with another one and this will solve the
problem. I replaced mine with an old laptops power supply, the fit was
alittle tight but believe me it works.
Hey guys I had the same problem... All the drivers for the device are inside the harddrive. Maxtor doesn't have any because you don't need any. What they've neglected to let any of us know is the power supply provided with the unit isn't powerful enough to run it. Replace the original power supply with another one and this will solve the problem. I replaced mine with an old laptops power supply, the fit was alittle tight but believe me it works.
The USB Isn,t supplying/providing enough Power to the device.
Search e-bay or similar for a 2 into 1 USB Cable.
Then power the unit with 2 USB Ports on the Computer.
2 x USB Into 2 x Sockets On P.C. 1 x Into Device Drive.
This will be enough power to operate the Device Correctly.
I,ve done this on several external Drives, never failed for Me.
drives dead. Head crash problem.
The read head, has clattered the disk(s)
the only other option is to swap the logic boards over ( if they,re identical ) ** circuit boards on the drives**
Mike @ Compurepair.
i own the exact same drive. i'm looking for a spare power supply, came across this website, and saw your problem. the power supply is 12 volts dc at 2 amps. the connector that gets plugged into the hard drive: center pin is power (positive) and outer "shield" is ground (negative). hope this helps.