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Spyware/virus got infected from limewire or moodbook? antivirus did not prevent it.called vrs or like that,stopped screen saver,large window you have been infected.Redirects web browser, stops downloads from microsoft and others.Loaded mcafee total protection,can not down load up dates,run software,improvement but still problem with web browser tries to scam details from ebay.I did get a blue screen showing the infected files,computer restarted for every file, said start in safe mode, thats as far as I've got.Can you please help. Running xp sp3

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  • Ian Griffiths Aug 28, 2008

    Thanks for the great advice, did exactly as you said, great result every thing is working fine. Many thanks, Bikerace.

  • Ian Griffiths Sep 08, 2008

    Hi Hanto,

    I was replying to you, as your advise was successful. The guest's advise was helpfull. Many thanks for your advise.



    bikerace.

×

2 Answers

Run your anti virus in safe mode. Write down the name/names of the viruses it finds. This is very important so you can search for them and delete them. Delete them thru the anti virus in safe mode then restart your pc. Then go to control panel/internet options and delete all Temporary internet files/ cookies/history. It's best to do in this order: on general tab under home page, check if you see any "redirect" in your addresses or any changes from your original home pages. If you do highlight them & delete/re enter them correctly. Below is Browsing history/settings/view files/hit ctrl key and "A" key at the same time to highlight all temp files.Delete.On toolbar above click on yellow folder with a green arrow pointing up which will show you another file named Temp. Open/delete all.Close all windows. Go to start/search and type in each name of the virus/viruses you found first clicking "all files and folders", name of virus in first bar,scroll down to "more advanced options" and check first 3 search options. If any show up in your search pane on right side don't click to open them. Right click and delete. There is a free software called "Simple File Shredder". If you can now download get it for the files that won't delete. When you install it, it will add it to your right click. After searching and hopefully deleting each one, do another search of "prefetch". Open/highlight all/delete. Restart and most viruses will be gone. It's always good to repeat all of this again just to be sure. Then check your firewall exceptions to make sure there aren't any there. Good luck!!!
You mentioned LimeWire: clean out all downloaded files from there also.

Posted on Aug 27, 2008

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Download and and install MalwareBytes from www.malwarebytes.org and Superantispyware from www.superantispyware.com. You may have to install in Safe mode, but give normal mode a try first.
With luck and crossed fingers, you may be able to get the updates that the two antispyware programs will offer, if not then allow the programs to run anyway. They are quite good and I have used them myself recently to clear up this computer from a major infestation.
Run them concurrently ( at the same time ), let them scan and clean, reboot your computer, then scan and clean again. By the third reboot, you will be almost clean. I hope you have good antivirus on your system because it should work also as the antispyware programs are doing their jobs. In other words you will see ( with a good antivirus, Avast Home Free for example ) both the antispyware programs plus your antivirus all working together to detect, and help you delete your infestation.
Come back if more info needed.

Posted on Aug 27, 2008

  • Ravel Lively
    Ravel Lively Aug 28, 2008

    BikerAce, are you replying to me or to Guest as it makes a difference. We both should not be getting a ' Fixya ' under normal circumstances.

  • Ravel Lively
    Ravel Lively Sep 08, 2008

    Thank you very much bikerace. I like to know if I've been of real help.

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I bought a mp4 player video 2 go from aldi i put music on it from limewire and a few months later it dosent work i turn it on and its just a blank screen!


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very often you may receive a pop up screen from your so called "antivirus"saying that its scanning your computer but 100% of the time that itself is a virus so always have an active antivirus and be careful for "scams" there are a lot of so called antiviruses out there that add viruses rather than removing them so if you do not have an antivirus then here is a personal favorite of mine works great hassle free and wont empty your pockets so take a look -----------> :)
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1. annoying pop-ups from the Right side bottom of screen next to the time, stating that you have certain number of
spywares, virus or errors. E.g of known spywares are spyware gaurd antivirus-2008,2009,2010, Vista antivirus or MS
pro and the list has no end..
2. your browser is giving you alot of annoying advertisements and spyware messages.
As these infections cannot be removed by any known security softwares some tools mentioned below can resolve these
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How to run these tools is pretty easy, please follow the steps I have mentioned below as per the tools.

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Tool No 1: SmitfraudFix: http://tinyurl.com/27wn7w

Download this tool from the mentioned link and Click RUN.. then click Open.. it start loading the tool...
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Y if it prompts you and than option 3 & 5.. follow on screen easy instructions. Restart if it prompts you to do so.
Tool No 2: Malaware Bytes: http://tinyurl.com/6dtjrl
Download this tool from the mentioned above link and Click RUN, than Click Open.. Setup will install it.. It will
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Tool No 3: Hijackthis: http://tinyurl.com/25z5fa

This tool is made to specially take care of infections from IE. Run this tool from the link and Install.. Click do
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PLEASE DO NOT CHECK ANYOTHER ITEMS UNLESS YOU ARE SURE ABOUT THE INFECTED FILE NAME.
RESTART YOUR COMPUTER...
RUNNING THESE TOOLS WILL TAKE CARE OF ALL THE SPYWARE OR VIRUS INFECTIONS.
Disclaimer: All these tools are thirdparty tools developed for helping people to get rid of spyware & viruses
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pro and the list has no end..
2. your browser is giving you alot of annoying advertisements and spyware messages.
As these infections cannot be removed by any known security softwares some tools mentioned below can resolve these
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How to run these tools is pretty easy, please follow the steps I have mentioned below as per the tools.

Spyware Problems:
Tool No 1: SmitfraudFix: http://tinyurl.com/27wn7w

Download this tool from the mentioned link and Click RUN.. then click Open.. it start loading the tool...
Press any key to continue... on the screen you will have 5 options... Press option 2.. for registry cleaning press
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Download this tool from the mentioned above link and Click RUN, than Click Open.. Setup will install it.. It will
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Remove all infections and restart the PC.

Tool No 3: Hijackthis: http://tinyurl.com/25z5fa

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I downloaded antivirus 2008 and since then my pc screen closses down to my desk top with the words THREAD CREATION ERROR,i then have to restart aol which works slower,i want clear ANTIVIRUS 2008 from my...


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