Question about PC Desktops

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Spyware/virus got infected from limewire or moodbook? antivirus did not prevent it.called vrs or like that,stopped screen saver,large window you have been infected.Redirects web browser, stops downloads from microsoft and others.Loaded mcafee total protection,can not down load up dates,run software,improvement but still problem with web browser tries to scam details from ebay.I did get a blue screen showing the infected files,computer restarted for every file, said start in safe mode, thats as far as I've got.Can you please help. Running xp sp3

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  • Ian Griffiths Aug 28, 2008

    Thanks for the great advice, did exactly as you said, great result every thing is working fine. Many thanks, Bikerace.

  • Ian Griffiths Sep 08, 2008

    Hi Hanto,

    I was replying to you, as your advise was successful. The guest's advise was helpfull. Many thanks for your advise.



    bikerace.

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2 Answers

Run your anti virus in safe mode. Write down the name/names of the viruses it finds. This is very important so you can search for them and delete them. Delete them thru the anti virus in safe mode then restart your pc. Then go to control panel/internet options and delete all Temporary internet files/ cookies/history. It's best to do in this order: on general tab under home page, check if you see any "redirect" in your addresses or any changes from your original home pages. If you do highlight them & delete/re enter them correctly. Below is Browsing history/settings/view files/hit ctrl key and "A" key at the same time to highlight all temp files.Delete.On toolbar above click on yellow folder with a green arrow pointing up which will show you another file named Temp. Open/delete all.Close all windows. Go to start/search and type in each name of the virus/viruses you found first clicking "all files and folders", name of virus in first bar,scroll down to "more advanced options" and check first 3 search options. If any show up in your search pane on right side don't click to open them. Right click and delete. There is a free software called "Simple File Shredder". If you can now download get it for the files that won't delete. When you install it, it will add it to your right click. After searching and hopefully deleting each one, do another search of "prefetch". Open/highlight all/delete. Restart and most viruses will be gone. It's always good to repeat all of this again just to be sure. Then check your firewall exceptions to make sure there aren't any there. Good luck!!!
You mentioned LimeWire: clean out all downloaded files from there also.

Posted on Aug 27, 2008

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Download and and install MalwareBytes from www.malwarebytes.org and Superantispyware from www.superantispyware.com. You may have to install in Safe mode, but give normal mode a try first.
With luck and crossed fingers, you may be able to get the updates that the two antispyware programs will offer, if not then allow the programs to run anyway. They are quite good and I have used them myself recently to clear up this computer from a major infestation.
Run them concurrently ( at the same time ), let them scan and clean, reboot your computer, then scan and clean again. By the third reboot, you will be almost clean. I hope you have good antivirus on your system because it should work also as the antispyware programs are doing their jobs. In other words you will see ( with a good antivirus, Avast Home Free for example ) both the antispyware programs plus your antivirus all working together to detect, and help you delete your infestation.
Come back if more info needed.

Posted on Aug 27, 2008

  • Ravel Lively
    Ravel Lively Aug 28, 2008

    BikerAce, are you replying to me or to Guest as it makes a difference. We both should not be getting a ' Fixya ' under normal circumstances.

  • Ravel Lively
    Ravel Lively Sep 08, 2008

    Thank you very much bikerace. I like to know if I've been of real help.

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My dell laptop inspiron was giving me a malware virus alert update, and was obviously infected with a virus, and slowly but surely crashed, now it won't boot at all, it gets to the dell screen, and then to...


You will have to try booting from your Operating System CD and "Repair Windows." Once you get the computer up and running, you should boot into Safe Mode and install "SUPER AntiSpyware," "AVAST Home Free" and Spyware Blaster (links below). These will have to be downloaded from another computer because you will not have access to internet while in Safe Mode. After installing all three, reboot the computer, booting into Safe Mode once again, and run the three programs.

AVAST Home Free (Full Anti-Virus Protection)
http://www.avast.com/free-antivirus-download

SUPER AntiSpyware (spyware prevention)
http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE

Spyware Blaster (spyware removal)
http://www.javacoolsoftware.com/sbdownload_free.html

Dec 22, 2010 | PC Desktops

Tip

Are you protected? do you get a message saying "scanning system for infected...


very often you may receive a pop up screen from your so called "antivirus"saying that its scanning your computer but 100% of the time that itself is a virus so always have an active antivirus and be careful for "scams" there are a lot of so called antiviruses out there that add viruses rather than removing them so if you do not have an antivirus then here is a personal favorite of mine works great hassle free and wont empty your pockets so take a look -----------> :)
also if you fear that you may already be infected by malware spyware fake antivirus and its causing your computer to run slow well this next program is another personal favorite no infection can escape from this program and it wont break the bank -------------> :D
i hope my tips help out

on Feb 15, 2011 | PC Desktops

Tip

Antivirus 2009 and 2010 Scam


If you have seen any of these popups shown below, on your computer, you have been infected with a fake antivirus. Not only is it fake, but it tries to force you to buy it, which is illegal and is considered fraud by authorities.
This program and it's many variants, take over administrative control of your PC, disable Task Manager, and regedit as well as replacing your desktop wallpaper with their fake warning. Well, it WOULD be fake, if this program weren't a Virus program all by itself.


Quoted From Bleepingcomputer.com


What this programs does:
Antivirus 2009 is a new rogue (Fake) anti-spyware program from the same family as Antivirus 2008 and Doctor Antivirus . Antivirus 2009 is installed and advertised through the use of misleading web sites that attempt to make you think your computer is infected with a variety of malware. Once installed, Antivirus 2009 will scan your computer and list a variety of fake infections that can't be removed unless you first purchase the software. These fake infections are only being shown to scare you into purchasing the malware.
When Antivirus 2009 is installed, a Internet Explorer browser helper object is also installed that displays fake messages when using Internet Explorer. These messages range from a line at the top of the browser stating an infection was found to adding a box to the Google homepage stating Google detected that your computer was infected. These tactics are just two more methods where Antivirus 2009 uses false information to scare you into purchasing their software.
1f33d03.jpg

Doctor Antivirus below

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Antivirus 2010 looks almost the same as 2008 and 2009.

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Antivirus 2010
is a rogue anti-spyware program from the same family as Antivirus 2008 and Antivirus 2009. Like its previous incarnations, Antivirus 2010 is distributed through the use of advertisements on the Web pretending to be online anti-malware scanners. These advertisements pretend to scan your computer and then state that your computer is infected and that you should download and install Antivirus 2010 to remove these infections. These rogues are also known to be advertised and installed through Trojans that display fake security alerts in your Windows taskbar stating you are infected. Once you click on one of these alerts, it will bring you to the download page for Antivirus 2010, or even download and install it without your permission.
Once Antivirus 2010 is installed on your computer, it will be automatically configured to run when you logon to Windows. This is done by adding a startup that launches the C:WindowsSystem32wingamma.exe executable. This executable will then launch the AV2010.exe and the fake Windows Security Center. Once running, it will scan your computer and list a variety of infections that cannot be removed unless you first purchase the software. This infection will also randomly display fake security alerts on your computer stating that you are infected or have some sort of security risk. If you click on these alerts, it will prompt you to purchase the software. These fake alerts, along with a fake Windows Security Center that advertises Antivirus 2010, are used to further scare you into thinking you are infected so you will purchase this malware.
Another new addition to these types of rogues, is the creation of a fake Blue Screen of Death. At random intervals, Antivirus 2010 will create what appears to be a Windows crash, but in reality is just a hoax. These fake crashes are used to further scare you into purchasing this malware. If you receive this crash, you can simply reboot your computer , or try pressing Alt-Tab or Control-Alt-Delete to get out of it. The text of the crash is:
***STOP: 0x000000D1 (0x0000000, 0xF73120AE, 0xC0000008, 0xC000000)
A spyware application has been detected and Windows has been shut down to prevent damage to your computer
SPYWARE.MONSTER.FX_WILD_0x0000000
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Click to make sure your antivirus software is properly installed. If this is a new installation, ask your software manufacturer for any antivirus updates you might need.
Windows detected unregistered version of Antivirus 2010 protection on your computer. If problem continue, please activate your antivirus software to prevent computer damage and data loss.
*** SRV.sys - Address F73120AE base at C0000000, DateStamp 36b072a3


END QUOTE HERE:


As you can see, all of this looks so very legitimate, as well it should, since THESE particular crooks have taken malware to a whole new level.
Yes, they will get caught, they always do.


The real difference here is that these particular scammers have decided to strong arm you much like a mobster demanding protection money, so the crime as well as the consequences will be much more severe.


The GOOD news though, is that even if you are infected at this very moment with this nasty program, you will be able to remove it before you reboot your PC and come back to Fixya!


Download and run, Malwarebytes Anti malware.
Don't forget to update it first though, just in case the fake antivirus has changed its nature to evade detection.
So far, this is the only program I have found to eliminate this problem, but I'm pretty sure others will follow the same path.


Follow up with Avast Antivirus, if you want something stronger than what others pay hard cash for at the store. Dont forget to uninstall your current Antivirus first, after all, it did fail to kill Antivirus 2010 didn't it?




Happy Hunting!

Please Vote for this Tip if you found it helpful.
Bob S.

on Apr 02, 2010 | PC Desktops

2 Answers

My ibm netvista 6270 reboot evry time !! my mothercard is ms 6188 pIII 64 Mo


There could be several things wrong but with the information provided, I am going to say that you have a virus and/or spyware. Run a complete scan on system with both antivirus and spyware remover. Rid of all spyware. If you have Limewire, delete it and reboot. This should stop the computer from rebooting.

May 09, 2009 | PC Desktops

1 Answer

When I close a window on internet explorer I get a error message and all windows close


I think Virus is infected to ur internet explorer or else any spyware is infected so put antivirus and update and scan and also the spyware also install and update and scan the machine if it is still not proper just reinstall entire Operting sytem

Jul 31, 2008 | PC Desktops

6 Answers

Antivirus xp 2008


in order to uninstall the anti virus from your system you need to visit the vendors site of your anti virus and download uninstaller and run the same. You can also visit download.com or gur.in to get uninstaller tools

Jul 21, 2008 | Dell Dimension 2400 PC Desktop

1 Answer

Cannot get rid of an unwanted program .


here's manual antivirus xp 2008 removal
http://www.2-spyware.com/remove-antivirus-xp.html

If you are having problems with your desktop or getting the nasty message when you boot up follow the instructions below, but use the above link to remove the virus. YES THIS IS A VIRUS AND NOT A VIRUS REMOVAL TOOL!

First you need to stop the program from loading on startup. This is what you do to stop it:

Start, run

Type msconfig

Go to Startup tab
(if you've totally removed the antivirus program, you will not find these files and you can skip to the gpedit.msc step)

Uncheck lphc35dj0e1an
Uncheck rhc75dj0e1an

Click apply, then ok
Restart computer


Then you need to delete the main files this program uses. Delete the following file:

C:\windows\system32\lphc35dj0e1an.exe

Delete the following folder and all contents:

C:\program files\rhc75dj0e1an

This should remove the program from your system but you probably still have a warning message displayed as your wallpaper in Windows and the virus removed the ability to change the wallpaper or your desktop settings.

To restore ability to change your desktop settings and select a different wallpaper and screen saver do the following:

Start, run

type Gpedit.msc

Navigate to User configuration, Administrative Templates, Control Panel, Display

Right click on Remove Display in Control Panel
Click on Properties and select Disabled

Do the same steps to change the following attributes to disabled:

Hide Desktop Tab
Prevent changing wallpaper
Hide Apperance and Themes tab
Hide Settings tab
Hide Screen Saver tab

You should now be able to use your computer normally and change the wallpaper/screensaver to something other than the warning message Antivirus XP 2008 set it to.

Jul 19, 2008 | PC Desktops

1 Answer

I downloaded antivirus 2008 and since then my pc screen closses down to my desk top with the words THREAD CREATION ERROR,i then have to restart aol which works slower,i want clear ANTIVIRUS 2008 from my...


Hi
Antivirus 2008 is an adware program - a form of virus. You should be able to get rid of it using a good antispyware program or something like norton antivirus. If you do not have a program installed I suggest you try using spyware doctor:
http://www.pctools.com/spyware-doctor/download/

That will help remove antivirus 2008. I also suggest you install an antivirus program if you do not already have one. I good free option is AVG antivirus:
http://free.avg.com/

Together these programs should help solve your problem and prevent further virus infection.

Hope this helps, good luck!
Philip

Jul 12, 2008 | PC Desktops

1 Answer

Ads keep popping up when am online and offline, I have warning tabs saying that I have been infected with spyware. I am on verizon fios network and have virus scan and spyware removal tools that I used,...


Hello there.

Virus and spyware problems are very popular unfortunately, most tools are unable to find and repair all problems, so its best to try alternative methods to remove the most stubbern infections.

I suggest using an online scanner, something like http://www.trendsecure.com/portal/en-US/tools/security_tools/housecall . Open this address and click "Launch Housecall free scan". This will download the files needed through your web browser and run a scan without actually installing the antivirus package in windows. It wont interfere with existing antivirus / antispyware software.

If you cannot remove all infections, then please show us a screenshot or a list of the infections from the scan end page and we will assist.

Hope this helps.

Apr 10, 2008 | PC Desktops

1 Answer

I keep getting warnings telling me i have lots of viruses and then wont let let me use the screen . these are from windows security. it is also flashing sexy pictures. i down loaded from the symantic...


dear thaberg5
your pc is infected with viruses and spyware.
Please update your antiviruse or download from www.avast.com. disable system restore and do a total scan in safe mode.
also download spybot search and destroy from www.majorgeeks.com and scan for spyware.
please post your finding after scaning.

Apr 08, 2008 | PC Desktops

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