Question about SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard Drive

9 Answers

Sandisk Cruiser not recognized

My Sandisk Cruiser has worked great for over 18 months. All of a sudden, it is no longer recongized by any computer.

I used the Windows Device Manager and tried to update the driver, but I have the latest version already installed. I tried uninstalling and reinstalling the driver, only to have the installation fail.

Then I tried plugging it into a new computer, and the Cruiser tried to the install its drivers as it normally would. However, an error always occurs during the installation, and the drive cannot be read.

As I have a ton of info on this drive, I would be ecstatic if anyone could help.

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  • 5 more comments 
  • rileysisu Aug 27, 2008

    It's a 4 GB Cruzer Micro.

  • rileysisu Aug 29, 2008

    Unfortunately, my Cruzer is not recognized by any computer, thus I am unable to add a shortcut to the disk.

  • rileysisu Aug 29, 2008

    I tried the "add a shortcut" theory, but was unsuccessful.

  • rileysisu Aug 29, 2008

    I've tried using the drive on 3 different computers, one of which I had never used before. My drive tried to install it's drivers (as it normally would), but an error occurs each time and the installation fails.

  • rileysisu Aug 29, 2008

    Other USB drives work on my computer.

  • rileysisu Aug 29, 2008

    I can't erase the files on my disk because no computer will display the drive.

    Besides, I desperately need to recover these files.

  • rileysisu Sep 11, 2008

    As suggested, I took my drive to 2 different technicians for data recovery. Both stated that the drive has a hardware problem, not a software problem.



    One also mentioned that the drive was running too hot and burned itself out. Is this possible?



    If so, is there any possible way to still recover my data?

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9 Answers

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  • Master
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See if any bios updates are available, do check for your model mtrbd/system. Also, USB updates themselves from the vendor. XP should support USB drives alone, but glitches are known, in some cases to the flash drives themselves. I found one brand to be problematic, if that's yours try it in another system, that's Memorex brand. Here's a helpful link:
http://www.everythingusb.com/hardware/Storage/USB_Flash_Drives.htm

Posted on Aug 29, 2008

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  • SanDisk Master
  • 19,396 Answers

Probably the auto loaded drivers are corrupted and are not working.

You can download the drivers from here:

SanDisk | Products | Driver Downloads
Download and istall drivers.

If this work don't forget to rate my solution

Posted on Aug 29, 2008

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  • Expert
  • 241 Answers

You need to scan your drive in safe mode for virus
It sound like you have a VIRUS on the Flash Very common
Try to use you virus software. You have tried everything so I believe this is the problem


(plz feel free to rate )

Posted on Aug 29, 2008

  • Jayson Brollini
    Jayson Brollini Aug 29, 2008

    YOUR FLASH COULD BE INFECTED WITH A VIRUS!!!\
    Go to the manufactur website on howto remove the VIRUS in safe mode


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  • Master
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Format it and use...

Posted on Aug 29, 2008

  • mohammed marika thambi
    mohammed marika thambi Aug 29, 2008

    after insertin pen drive...goto address bar in ur system my computer ...then click drop down list box and select ur pen drive from tat..then the new window ll appear with full data



  • mohammed marika thambi
    mohammed marika thambi Aug 29, 2008

    else try in task bar



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Just call a technician for the old recovery of data you have in that disk.he will be having the data recovery software cd to recover the old data successfully.and after that please do not use that same disk again.as it will harm all your system very much.every thing wiill be corrupted because of that.as i myself have faced this problem.

pls do rate the solution

thanks.
regards.
fixya expert team

Posted on Aug 29, 2008

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If you dont mind to erase all the files on your sandisk and if no other solutions then format it to be use again.


CHARCOIS

Posted on Aug 29, 2008

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  • Master
  • 5,158 Answers

Have you tried plugging in any other usb drives ?

Robert

Posted on Aug 29, 2008

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  • Roberta Smith
    Roberta Smith Aug 29, 2008

    I do a fair amount of data recovery work as well and that's certainly a good idea. Stop attempting to use the drive until data recovery can start as it would hinder what can be recovered.



    Robert

  • Roberta Smith
    Roberta Smith Sep 11, 2008

    it's hard to say why exactly the drive failed.... one other thing to do and i haven't read all the posts so you may have tried this.... plug in the device.... go to start... my computer... right click then select manage from the menu.... when the window pops up... you will see disk management... look at all the drives shown there.... cruizers have a tendency to show up as more then one drive... any drives there close to the size of the usb stick ?? if so ... note what the drive letter is... then go back to my computer... click on it ... is that drive letter shown there ?







    Robert

  • Roberta Smith
    Roberta Smith Sep 11, 2008

    I do have one alternative solution although i do data recovery i've never tried this on a usb stick... i can't tell you exactly that your data would not be damaged... if it works the drive should be recognized and hopefully you would get your data back...



    Robert

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  • Master
  • 3,422 Answers

Hi,

Did you try using this flash drive on another PC?Let me know if it works there or not?

Posted on Aug 28, 2008

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  • SanDisk Master
  • 6,487 Answers

The sandisk is still recognize by computer when plug in right? if that's the case try to , Right click on any part of your desktop screen then click on New shortcut , then on the box type in F: then click ok, after that check if you can now access your sandisk using the shortcut that we have created.

Hope that helps.......

Posted on Aug 28, 2008

  • Mark Gil
    Mark Gil Aug 29, 2008

    Try downloading the latest software for your sandisk hopefully that will fix this problem....

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