I have a Casio EM500 and am having problems with initially getting a partnership started with my laptop. There is no connection or sync between my laptop and the Casio unit using a cradle. I am using Active Sync v.3.5 (3.1 didn't connect) and Windows 2000 on the laptop. I understand that an earlier build of 3.5 exists that works better on connection problems. Any help on this or any other suggestions regarding connection would be appreciated.
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Re: Cassiopia EM500 sync issue
First of all ensure that the port selected on the EM-500 for PC connection is the same as your actusl connection - i.e. USB or serial.
There were some problems with the EM-500 cradle which would not allow communication to be established between the PDA & the PC/Laptop.
Contact Casio for rectification. It is done free of charge.
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Although Microsoft seem to be having issues with the connection of HTC's to their software and their help department doesn't appear to be much help.
If you already have the software installed. Try uninstalling and downloading fresh copies and re-install.
Also make sure you clear your partnerships in your phone as HTC only allow 2 sync partnerships.
acc to me, partnership once deleted due to hard reset on ur smartphone will not be created under the same name until u delete the same partnership from active sync on pc. To delete the partnership open active sync>file>delete partnership..then create new with the same name with ur smartphone.
Try deleting the partnership in ActiveSync on the PC, and then create a new partnership. I saw this problem, when I connected the first time to a PC. I tried connecting to a second PC, and had no problem. When I went back to the first, it required that I create a new partnership, and no problem with the connection.
Check the PC connection setting on your EM-500 for IrDA connection. You will also have to change the speed settings to match that on the PC.
You should have "IR activesynch" icon under start - programs -connections. Tap on this to connect through the IR port.
In ActiveSybch there is an option of setting the priority of either the PC, the PDA or leaving the items unresolved.
You can either change this of follow another route.
With the device off the cradle delete the partnership WITHOUT deleting the partnership folder.
Place the device on the cradle & let AS find the device & setup the partnership.
Once setup remove the device & go to options & set all the required options.
Replace the device & it should synchronise.
If you still have problems please contact me directly through email.
Try the following.
FIRST & FOREMOST BACKUP YOUR DEVICE TO A "CF CARD" USING THE BUILT IN "CardBackup" UTILITY. This is a much faster option than using ActiveSynch. It ca restore also much faster.
Once your files have synched go to options & change the synch options to manual & file conversions to NONE. Remove or switch off the device.
Next delete the partnership WITHOUT DELETING THE SYNCH FOLDER !!! Be very careful.
Switch on or replace the device on the cradle.
Active synch should recognise the device & offer to setup the partnership. Let it do so with "THIS COMPUTER ONLY" option.
Once your device is scanned by activesynch one of the options it will offer is of combining the records. Select it & let it synch.
I most cases this should solve the problem.
Hope this helps.
It is possible to change menus and basic controls to english - you have to install a windows add-on software (that changes your keyboard layout and local settings. Try
Their Language Extender product should do the job - however, it's not free.
It sounds like you are using two different types of USB connections, one for the iPAQ and the other for the Casio. What operating system is running on the laptop? How many USB ports are there? You might have to reboot when you want to change from one USB connector to the other.
If you have two USB ports, always connecting a USB connect to the same port (iPAQ #1, Casio #2) might help the OS keep track of what is connected to it.