I have a e280 MP3 player and it freezes when refreshing the database if I have a 2GIG memory card in it...does anyone know why it does that and when I am charging my player should I leave the 2GIG card in it or remove it and put it in when the player is not charging up
I held the menu button down for 15 seconds to shut my player down completely...then I removed the 2GIG card and let the player charge up. Once that was done I downloaded newer firmware from SanDisk to improve the performance of my player.....Once that was taken care of I put the card back into the slot and all was good!
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The only way to stop that is to remove the microSD card. The machine has no way of knowing whether you changed cards while it was turned off, and thus has to refresh the database to know what is on it.
When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.
If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.
Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.
If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.
Mine did that, and I had to reformat. I believe this is how I did it (note, mine is not a Rhapsody type, that one is different in many respects):http://www.sansacommunity.com/forum/thread/11221/How-to-format-an-e200/
this is kind of a b*****....what u do is only put a 2 or 3 hundred megabytes on the memory card at once.then unplug from computer and let it refresh...if this doesn't work try putting less on memory card...worked for me
Well, the most memory from a micro sd card the Sansa mp3 player can take is 2gb, because anything more will freeze up the player because it was not designed to read that much memory. So if you have a 1gb or a 2gb memory card, then you can use them.
What I would recommend you to do is to format the device...Keep in mind that formatting the device will delete everything you have in that device....if that doesnt work...go to the sandisk website and download a firmware upgrade for your device...I am sure that will take care of the problem you are having... Thank you Computerrep
"Refresh database" is a normal message that you will get everytime you unplug the Sansa from the computer - don't worry about that aspect.
If the songs that you have transferred have DRM encryption on them, they may not play right (or at all) on the Sansa.
If you have Windows Media Player 11, I would get the firmware update from the Sansa website AND format the Sansa inside Windows Media Player:
for the firmware,
for the format, http://www.sandisk.com/Retail/DriverDownloads.aspx
Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything and get your player functioning normally.
'Refresh Database' doesn't mean everything is erased. It only means it's writing the progress that you made, onto the computer. It stays on 'Refresh Database' for about maybe 5-10 minutes. It refreshes its database every time you disconnect your MP3 player from the computer. What it does when you disconnect it from the computer is it saves any unsaved changes made to it and overwrites the memory or data.