Question about Panasonic AG-185 Camcorder

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Help! «Dew Warning» in Panasonic camcorders

Hi folks, I am going to buy next week my first camcorder and, after quite a bit of research, I am leaning towards a Panasonic 3-CCD (PVGS 250 probably). I will make my final decision in the store. Big last minute problem however: I discover on a camcorder forum that Panasonic camcorders (new ones, I mean recently acquired) often have a problem signaled as «dew warning» for which Panasonic declines any responsability and which causes the camcorder to be unusable. If I do not find an appropriate answer to this problem, I may instead opt for a Canon Optura 60. Any comments or suggestions? If so, please reply rapidly, my grandson (5 months old) is waiting for the filming! Thank you very much.

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Re: Help! «Dew Warning» in Panasonic camcorders

The dew sensor is in most if not all makes and models. No maker has the corner on dew sensor failures. What is a problem today is that service fees nearly outstrip replacement costs. The part itself is cheap, putting it in costs. A great tech can fix the issue in about 10 or so minutes.

Posted on Sep 06, 2005

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Dew warning on continually


http://www.retrevo.com/s/Panasonic-VM-L450-Camcorders-review-manual/id/209ag215/t/1-2/. here you will find a pdf copy of the owners manual. On page 52 you will find a list of authorized service centers. Try giving them a call and ask for their assistance in fixing the problem with dew indicator.They will be able to help you with this problem. I hope this information will help you fix your problem.

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To find this information you will have to either go to the Panasonic customer support website and enter your camcorder model number and check out the frequently asked questions to see if they have already asked this question and have a answer in the form. the website is (http://www.panasonic.com). you can call the customer support telephone number at 1-800-211-7262. Between the hours of 9am-7pm EST. You can also use the customer support e-mail at www.consumerproducts@panasonic.com Give them the Brand name and model number of camcorder. Ask them for help with the problem you are having with the dew warning not working correctly on the camcorder. I Hope this information helps you with your camcorder problem.

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1 Answer

Hello...


xiii
Dew Formation
What is “dew formation”?
When cold water is poured into a glass,
dew drops form on the glass. This clinging
of water drops is called dew formation.
When dew forms in your camcorder.
Dew will gradually form on the head drum
of your camcorder and make the video
tape stick to the head. This causes
damage both to the head and the tape.
When dew forms, recording and playback
may not function properly.
Dew is likely to form in the following
circumstances:
—When moving the camcorder from a
cold place to a warm place.
—When placing the camcorder in a cold
room which is then heated rapidly.
—When moving the camcorder outdoors
from an air conditioned room or car.
—When placing the camcorder in the
direct path of air
blowing from an air
conditioner.
—When placing the
camcorder in a
humid room.
How to prevent trouble.
When using the camcorder in a place
where dew is likely to form, allow the
camcorder and the video tape to
acclimate to the surroundings for about
one hour.
For example, when bringing the
camcorder indoors after skiing, place it in
a plastic bag.
1Be sure to tightly seal the plastic bag
containing the camcorder.
2Remove the bag when the air temperature
inside it reaches the temperature
of the room.
“Dew” warning feature
If dew forms, the word “DEW” flashes on
the screen, and the power will automatically
turn off in approximately 10 seconds.
Plastic bag
1If “DEW” flashes, remove the cassette,
leave the cassette compartment open,
and wait for a few hours to allow the
camcorder to acclimate to the
surrounding temperature.
2To use the camcorder again, turn on the
power after waiting for a few hours. Be
sure that “DEW” has disappeared.
3Do not insert a cassette while “DEW” is
flashing; this may result in damage to
the tape.
4Since dew forms gradually, it may take
10 to 15 minutes before the dew
warning feature engages.

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1 Answer

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I had the same problem, and solved it by having the heads cleaned.

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I don't know if this will help, but when I leave the camera open with no tape in it for a day or so, "dew" goes away. Now I just store it open without a tape in it and have never had this problem again.

Hope this helps.

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1 Answer

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In your owners manual on page 52 you will find a list of authorized service centers. Give the one in your area a call. Give them the brand name and model number of the camcorder. Tell them you are having a problem with the dew warning coming on while using the camera with the battery. They should be able to help find a answer to this problem.You can also call the panasonic customer support telephone number at 1-800-211-7262 between the hours of 9am-7pm EST. Give them the brand name and model number of the camcorder and ask them for help with the problem of dew indicator coming on while in use with the battery. I hope this information helps you with your camcorder problem.

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1 Answer

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