Question about HP Pavilion dv4000 Notebook

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Pavillion wont work with battery

Hey i have a Hp Pavillion ze5700 and the battery charges when i take it out it says full all the lights turn on the, but the laptop wont turn on with the battery alone only works with the charger and when i plug the charger in it showes that the battery is fully charged. what can be the problem

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  • mike_d214 Sep 18, 2008

    Mine won't recognize that a battery is even there (in performance and maintentence power options). What going on!?!

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  • 186 Answers

Hi there,
First, I recommend you to try removing and reinserting the Battery when the Notebook is turned on and powered with the Power Adapter.
I recomend you to first clean the Battery Connectors by removing the Battery and use a Earbud to clean the Metal Connectors which connect to the Battery to remove any dust which is peventing from the Battery to supply the required power to the Notebook.

You can find some related topics related to troubleshooting issues related to Batteries in HP Notebooks from the links below :
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=c00485351&dlc=en&lc=en&jumpid=reg_R1002_USEN


Additionally, you can download and install HP Battery Health Check SP3229.exe and check the status of the Battery by following the instructions.
Hope this helps...

Posted on Nov 18, 2008

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