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My dell computer will not go on line. I got a new network card and ethernet.

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Posted on Aug 27, 2008

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My dell GX620 desktop does not power when ever I plug in the network (RJ 45) cable. Also if the system has boots to desktop, and I plug in the network cable it automatically goes off.


1) Does it have a separate Ethernet Card, or is it integrated?
(Part of the motherboard)

Reasoning?

The Dell Optiplex GX620 comes with Integrated networking.
The chipset is a Broadcom 572.
It's part of the motherboard, and you plug the Ethernet Cable into the back of the computer.

However, you could have a separate Ethernet Card, plugged into the white PCI expansion slot on the motherboard.

http://www.ebay.com/itm/Dell-Optiplex-GX620-SFF-Motherboard-F8101-KH290-PY423-20-Available-/370743464509?pt=Motherboards&hash=item565208523d

A) If you are using a separate Ethernet Card, replace it.

B) If you are using the Intergrated networking of the motherboard, (Plug Ethernet cable into back of computer), use an Ethernet Card instead.

White PCI slot.

You have a short circuit when you plug the Ethernet Cable into the motherboard. Don't use the motherboard networking, use an Ethernet Card.

2) Plugging an Ethernet Cable into a computer that is on, = No.
It is not a Plug N' Play item.

(Not stating this is what you are doing.
Just posting in case you are. Burns out the Ethernet chipset on the motherboard)

For additional questions please post in a Comment.

Regards,
joecoolvette

Mar 20, 2013 | Dell OptiPlex GX620 PC Desktop

2 Answers

Have a Dell Dimension 4600C Desktop. It no longer recognizes the ethernet cord when it is pulled in. The cords are fine. Even tried new ones. Think that the network adapter connector on the computer is bad...


More than likely it is your ethernet card that is bad. It will be easier to buy an ethernet card and install. The procedure is not hard. You will need to open your computer and sit the card in one of the open slots toward the back of the computer.

Mar 02, 2010 | Dell Dimension 4600 PC Desktop

3 Answers

Dell Inspiron ethernet card plug bad, either send tower to Dell for 3 weeks or replace and bypass with new ethernet card PCI, any problems with doing this?


There should not be any problem with you buying your own PCI ethernet card and install it yourself. They are not that expensive. www.newegg.com has on for only $7.99 and it will work fine in your computer. It does not need to be from Dell.

Nov 19, 2009 | Dell Ethernet Card Network Adapter

1 Answer

Network adapter not being recognized by pc


you need to disable the old network card go to the computer setting (CMOS) and disqble the network card (you are having a hardware addressing conflict.

Jul 01, 2009 | Computers & Internet

2 Answers

Due to a virus I had to crash the computer. The


You will either need A) a new network card / some other method of getting online to get the drivers / software B) the original discs that came with the computer to restore from C) a phone call to dell support to request the software.

Jun 24, 2009 | Dell Ethernet Card Network Adapter

1 Answer

I have a Dell Dimension 2400 and have Ethernet Port problem


I am having the same problem, but my computer is registering that i have a card and it's working. My system is just saying the cord is unplugged. Does anyone have a solution?

May 13, 2009 | Dell Ethernet Card Network Adapter

1 Answer

Questions about replacing ethernet card on my Dell desktop


Any ethernet card will work fine. Just be sure it's the fit's the correct slot. You probably have a "white" slot which is a pci slot. If it's a longer "black" slot then it's isa. More than likely it came from a pci slot. Before you buy one, confirm the type of slot. In additon, before installing it go to control panel and system settings, hardware, device manager and remove the old one by right clicking it and select delete or remove. Shut down the computer follow instructions for new card.
Probably will have to install the drivers first then shut down and install the new card. Good Luck.

Apr 17, 2009 | Dell Ethernet Card Network Adapter

1 Answer

Dell ethernet card


You must buy a pci spec'ed Ethernet care. This will fit into the white socket on the system worse case you go buy a USB based ethernet adapter.

Mar 19, 2009 | Dell Ethernet Card Network Adapter

1 Answer

Do I have an ethernet card?


Yes, Intel Pro/1000 is gigabit ethernet, which will do 100Mbps and 10Mbps too.
This will be compatable with your broadband requirements.

Feb 20, 2009 | Dell Ethernet Card Network Adapter

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