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My dell computer will not go on line. I got a new network card and ethernet.

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What is it telling you( cant display page) you might try to put it in a different i&o port . or try typing a new address in the address bar. like www.yahoo.com

hope this works for you
thanks

Posted on Aug 27, 2008

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My dell GX620 desktop does not power when ever I plug in the network (RJ 45) cable. Also if the system has boots to desktop, and I plug in the network cable it automatically goes off.


1) Does it have a separate Ethernet Card, or is it integrated?
(Part of the motherboard)

Reasoning?

The Dell Optiplex GX620 comes with Integrated networking.
The chipset is a Broadcom 572.
It's part of the motherboard, and you plug the Ethernet Cable into the back of the computer.

However, you could have a separate Ethernet Card, plugged into the white PCI expansion slot on the motherboard.

http://www.ebay.com/itm/Dell-Optiplex-GX620-SFF-Motherboard-F8101-KH290-PY423-20-Available-/370743464509?pt=Motherboards&hash=item565208523d

A) If you are using a separate Ethernet Card, replace it.

B) If you are using the Intergrated networking of the motherboard, (Plug Ethernet cable into back of computer), use an Ethernet Card instead.

White PCI slot.

You have a short circuit when you plug the Ethernet Cable into the motherboard. Don't use the motherboard networking, use an Ethernet Card.

2) Plugging an Ethernet Cable into a computer that is on, = No.
It is not a Plug N' Play item.

(Not stating this is what you are doing.
Just posting in case you are. Burns out the Ethernet chipset on the motherboard)

For additional questions please post in a Comment.

Regards,
joecoolvette

Mar 20, 2013 | Dell OptiPlex GX620 PC Desktop

1 Answer

Network card disappeared overnite


Before adding any ethernet card, try to restore your system by using system restore option available with windows to a date on which your system was perfectly working. If the your system works fine after that, then it is quite likely to have your system infected by malicious software or anti virus. Scan your system for virus. If the ethernet is not working then add a new card after disabling the on-board network card in the CMOS setup.

Jan 01, 2012 | Dell OptiPlex GX620 PC Desktop

1 Answer

Dell optiplex GX620 desktop has an ethernet port on it, that is not an adapter, I cannot connect to the internet, I downloaded and installed a driver for a wireless ethernet adapter, but that has not...


Okay,..........

1) You can download a wireless Ethernet adapter driver all day, but if you Do Not have a wireless adapter card installed in your computer, the drivers do you no good.

Or if you do not have a wireless USB adapter plugged into a USB port.

Example of a wireless adapter card,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=4695358&CatId=2692

Example of a wireless USB device,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=6367137&CatId=2692

Example of an Ethernet adapter card,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=686143&CatId=200

If you are just going to hardwire the computer, just buy an Ethernet adapter card, (PCI version), and install it in your computer, (On the motherboard), in any available white PCI slot.

IF it is the Mini Tower model.

The Desktop, Small Form Factor (SFF), and Ultra Small Form Factor (SFF) computers, are too small in width for a regular size Ethernet adapter card.

They need a Low-Profile Ethernet adapter card,

http://www.newegg.com/Product/Product.aspx?Item=N82E16833114034

This is for a Dell Optiplex GX620 Mini-Tower computer,

http://support.dell.com/support/edocs/systems/opgx620/en/ug/A02/mtabout0.htm#wp1051997

Scroll the page down until you come to the bold blue heading - System Board Components
This is an illustration of a Top view of the Mini-Tower's motherboard.

16 and 17 point to two PCI slots.
This is where an Ethernet adapter card that is the PCI version, will plug into.

PCI slots are White in color.
An example of a basic PCI slot, ( 3 are shown),

http://en.wikipedia.org/wiki/File:PCI_Slots_Digon3.JPG

If you do decide to go wireless;

1) Wireless networking operates at half of the speed of wired networking.

A computer that is wired directly to an Ethernet adapter card, is twice as fast on the internet, as a computer that is connected wireless.

2) Make sure your Router is capable of wireless.
Make sure the wireless router has a built-in Modem, or that you have a separate Modem.

[ For DSL.
Phone line connects to Filter. Filter has a place for a telephone cable, and an Ethernet cable.
Ethernet cable connects to Filter, and other end connects to Modem.
Ethernet cable goes from Modem to Wireless router that does not have a built-in Modem.

OR,
Phone line connects to Filter. Ethernet cable from Filter goes directly to wireless router, that has a built-in Modem.

Computer has to have a USB wireless device, or a wireless adapter card, installed.

For additional questions, or to clarify anything I have stated, please post in a Comment.
(Believe upper right of your page, blue Comment)

Regards,
joecoolvette

Sep 16, 2011 | Dell OptiPlex GX620 PC Desktop

1 Answer

I need to install a new ethernet card on my Dell Dimension 9100 computer


Simply, purchase a PCI network card; and install a new one. It's pretty simple and most network cards come with instructions.

Jul 24, 2010 | Dell Dimension 3100 PC Desktop

1 Answer

I have a Dell XPS400 and can not connect to the internet because the machine does not have any installed network adapters. I have always had internet access...where do I find this adapter if I can't get...


This is onr example of a Network adapter, or also know as an Ethernet Adapter Card,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=686143&CatId=200

This is Dell Support >XPS 400 desktop computer > Service Manual,

http://support.dell.com/support/edocs/systems/xps400/sm/index.htm

1) Work on a table. Computer off, and unplugged from power, open the computer case.

(Removing the Computer Cover, in the list)

2) Follow Anti-Static precautions.

[Anti-Static Precautions:

Your body carries Static electricity.
Static will fry out (Short Circuit) the delicate hardware components, inside a computer.

To relieve your body of Static, TOUCH the metal frame of the open computer case.
Should you leave your computer in the middle of working on it, upon your return be sure to Touch the metal frame again ]

3) View the motherboard inside your computer.
(The motherboard is also referred to as the Mainboard, {Proper speak}, and System Board)

Technical Overview > System Board Components,

http://support.dell.com/support/edocs/systems/xps400/sm/techov.htm#wp1053398

Viewing the illustration of the motherboard, the Ethernet Adapter Card example I gave above, would go in either one of the PCI expansion slots.

These are white in color, and in the illustration are labeled - PCI Card Connectors.

If there is already an adapter card installed in both PCI expansion slots, then see if the PCI Express x1 expansion slot is open.

In reality, PCI Express is a better technology than PCI.

Shown on the motherboard as PCI Express x1 Card Connector.

This is an example of an Ethernet Card, (Ethernet Adapter Card), that uses the PCI Express x1 expansion slot,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=4675156&CatId=200

The reason I have suggested buying, and installing an Ethernet Adapter Card is threefold.

1) You may have your Ethernet cable plugged into the Ethernet port of the computer,

http://support.dell.com/support/edocs/systems/xps400/sm/about.htm#wp1053567

[Number 3 - Network Connector],

and the built-in Ethernet is no good.
Reinstalling drivers May help, but the above is a sure thing.

2) You have an Ethernet Adapter Card plugged into one of the PCI slots, or the PCI Express x1 slot, and the Ethernet adapter card is no good.
They do go bad, and are economical to replace.

3) There was an Ethernet Adapter Card installed previously, but taken out before you received the computer.

Jul 02, 2010 | Dell XPS 400 PC Desktop

2 Answers

Have a Dell Dimension 4600C Desktop. It no longer recognizes the ethernet cord when it is pulled in. The cords are fine. Even tried new ones. Think that the network adapter connector on the computer is bad...


More than likely it is your ethernet card that is bad. It will be easier to buy an ethernet card and install. The procedure is not hard. You will need to open your computer and sit the card in one of the open slots toward the back of the computer.

Mar 02, 2010 | Dell Dimension 4600 PC Desktop

1 Answer

Bad network card in a Dell Dimension 8200. What


You can purchase ethernet card "realtelk ethernet lan card "
Realtelk is best network card right now.
Also Dlink network card is also good.

Jul 24, 2009 | Dell Dimension 8200 PC Desktop

3 Answers

Dell Dimension 5100 Network Card Issue


my friend if it is not on board network card, un plug the card and replace with the new one and then u make sure that u follow the instructions given when installing and also u have to configure again the ip adress or net work set up as before

May 22, 2009 | Dell Dimension 5100 (D51L1) PC Desktop

2 Answers

Ethernet connection failure


I think you just need to install the right drivers for the hardware:

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=DIM_P4_4600&os=WW1&osl=en&catid=&impid=

Go to this link and it has all the drivers you need. If you need further help, let me help.

May 15, 2009 | Dell Dimension 4600 PC Desktop

2 Answers

I'M TRYING TO RELOAD CABLE PROVIDER INTERNET SOFTWARE AND DRIVERS


Locate the chipset for Ethernet Card whether it is DLink or Relatek 8139xx series., or if any onboard chipset series, then trace for the drivers, for it, for Onboard you have Motherboard Cd, and can easily avlble on the net...

Mar 27, 2009 | Dell Dimension 2350 PC Desktop

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