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My unit does not seem to be able to read disks.

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Normal 0 false false false MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} This problem is almost always a Laser read error and 9 out of 10 times it’s just a dirty laser. The real problem here is you can't fix it by purchasing one of those generic DVD disk cleaners that most electronic stores stock because they almost always fail and sometimes even damage a 360’s drive. You ready for the worst part, if your console is still under warranty you’re going to have to send it back to Microsoft to get it fixed. Unfortunately once this problem starts; it gets progressively worse as the laser lens gets progressively dirtier and dirtier as time goes by. Some good news though, but only if your console is out of warranty because doing this simple fix will void it. All that needs to be done most of the time and I repeat most, but not all the time, is dipping one end of a Q tip in Isopropyl Alcohol, pour a little in the cap of the alcohol then dip, and then very gently rubbing the laser lens a few time in a clockwise motion. Do this for about 10 seconds then flip the tip over to the dry side and for another 10 seconds wipe lens. Use very little pressure to do this because while cleaning you will notice the laser lens is riding on a mini shock absorber system and pressing down to hard will throw this out of alignment and then you will really have a laser problem. Obviously this fix requires you to disassemble your 360 which will void any active warranty left on device. I won’t go over how to disassemble the console here because there are thousands of guides on line to give you that info. When device is open simply disconnect the two cables attached to the back of the drive, one a standard SATA connection the other a proprietary power connector which you can pull straight out just like the SATA cable. Depending on what type of drive you have inside, "The most common drive that experiences this problem is the Hitachi GDR-3120L" you would then proceed to open DVD drive player to access the laser unfettered so you can clean it.

Posted on Aug 27, 2008

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1 Answer

My wii console wont read any disks

Please try to put in an ordinary audio CD track and see if this is detected. If yes the optical is working, if not there is no laser scanning and the possibility of the head being faulty is high.
Now certain cleaner disks are not read and so will not be tracked. the best is for cleaning manually the laser head eye with a cotton bud very softly and without any pressing of the lens eye.
If there is still no result then watch the CD if it spins or tries to spin. If the head unit moves up or down to focus or in and out of the drive, if so the board seems to work correctly and the possibility of the optical head being the suspected fault is closer.
But if any of the above seems otherwise we must recheck with possibilities of the processor board

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Playstations are not my forte, but judging by the symptoms, it looks like that drop either destroyed the disc drive, or damaged the connection between the disc drive and the motherboard.

If you feel confident, you can try disassembling the unit , and trying to diagnose the problem (check all leads, look for broken solder joints) and remedy it.

If you don't want to, or can't disassemble - Your best bet is a replacement unit or a professional repair.

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try to use an optical disc cleaner on your unit, it seems that the unit lens was dirty that why it causing not to read any disc inserted.

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I would recommend that you take the console to a game store and get them to have a look at it, it sounds like there might be a fault with the CD drive or the laser not reading the discs properly

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rub some brasso onto the cd and rinse off with hot water and soap.then dry with a cotton t-shirt.
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2 Answers

Xbox doesnt read disks

If you have a Hard Disk Drive or Memory attached to the console, turn the console off and remove the Hard Disk Drive (HDD) unit and any attached Memory Unit (MU), then switch on your console and try the disc again. If this seems to resolve the issue, turn off your console, attach the HDD and MU again, and then delete any saved games for the game that is causing problems.
Note If it is possible to do so, save the games to a separate MU.
To find out how to remove and connect the Hard Disk Drive from your console, see the following Microsoft Knowledge Base article:
906204 ( Xbox 360: How to attach or remove the Xbox 360 Hard Drive

Don't forget to rate!

Feb 28, 2008 | Microsoft Xbox 360 Console

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