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My unit does not seem to be able to read disks.

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Normal 0 false false false MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} This problem is almost always a Laser read error and 9 out of 10 times it’s just a dirty laser. The real problem here is you can't fix it by purchasing one of those generic DVD disk cleaners that most electronic stores stock because they almost always fail and sometimes even damage a 360’s drive. You ready for the worst part, if your console is still under warranty you’re going to have to send it back to Microsoft to get it fixed. Unfortunately once this problem starts; it gets progressively worse as the laser lens gets progressively dirtier and dirtier as time goes by. Some good news though, but only if your console is out of warranty because doing this simple fix will void it. All that needs to be done most of the time and I repeat most, but not all the time, is dipping one end of a Q tip in Isopropyl Alcohol, pour a little in the cap of the alcohol then dip, and then very gently rubbing the laser lens a few time in a clockwise motion. Do this for about 10 seconds then flip the tip over to the dry side and for another 10 seconds wipe lens. Use very little pressure to do this because while cleaning you will notice the laser lens is riding on a mini shock absorber system and pressing down to hard will throw this out of alignment and then you will really have a laser problem. Obviously this fix requires you to disassemble your 360 which will void any active warranty left on device. I won’t go over how to disassemble the console here because there are thousands of guides on line to give you that info. When device is open simply disconnect the two cables attached to the back of the drive, one a standard SATA connection the other a proprietary power connector which you can pull straight out just like the SATA cable. Depending on what type of drive you have inside, "The most common drive that experiences this problem is the Hitachi GDR-3120L" you would then proceed to open DVD drive player to access the laser unfettered so you can clean it.

Posted on Aug 27, 2008

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Posted on Jan 02, 2017

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