Question about Video Game Consoles & Games
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This problem is almost always a Laser read error and 9 out
of 10 times it’s just a dirty laser. The
real problem here is you can't fix it by purchasing one of those generic DVD
disk cleaners that most electronic stores stock because they almost always fail
and sometimes even damage a 360’s drive. You ready for the worst part, if your
console is still under warranty you’re going to have to send it back to
Microsoft to get it fixed. Unfortunately once this problem starts; it gets
progressively worse as the laser lens gets progressively dirtier and dirtier as
time goes by. Some good news though, but only if your console is out of
warranty because doing this simple fix will void it. All that needs to be done
most of the time and I repeat most, but not all the time, is dipping one end of
a Q tip in Isopropyl Alcohol, pour a little in the cap of the alcohol then dip,
and then very gently rubbing the laser lens a few time in a clockwise motion. Do
this for about 10 seconds then flip the tip over to the dry side and for
another 10 seconds wipe lens. Use very little pressure to do this because while
cleaning you will notice the laser lens is riding on a mini shock absorber
system and pressing down to hard will throw this out of alignment and then you
will really have a laser problem. Obviously this fix requires you to
disassemble your 360 which will void any active warranty left on device. I won’t
go over how to disassemble the console here because there are thousands of
guides on line to give you that info. When device is open simply disconnect the
two cables attached to the back of the drive, one a standard SATA connection
the other a proprietary power connector which you can pull straight out just
like the SATA cable. Depending on what type of drive you have inside, "The
most common drive that experiences this problem is the Hitachi GDR-3120L" you would then
proceed to open DVD drive player to access the laser unfettered so you can
Posted on Aug 27, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Please try to put in an ordinary audio CD track and see if this is detected. If yes the optical is working, if not there is no laser scanning and the possibility of the head being faulty is high.
Now certain cleaner disks are not read and so will not be tracked. the best is for cleaning manually the laser head eye with a cotton bud very softly and without any pressing of the lens eye.
If there is still no result then watch the CD if it spins or tries to spin. If the head unit moves up or down to focus or in and out of the drive, if so the board seems to work correctly and the possibility of the optical head being the suspected fault is closer.
But if any of the above seems otherwise we must recheck with possibilities of the processor board
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