Have an HP Laserjet M1319 Fax Machine. Fax line appears to be working but I can't send or receive faxes. It shows"receive" when they come in, but won't print them up.
Sometimes these machines will give you automatic messege "Recieve."
If this is only plugged in the fax machine, can you hear the machine dialing or hear the machine recieving a dial tone?.
Some machines have the audio sound turned off, so it is quiet when the machine is doing fax transmissions to limit the noise.
If you can turn it on you can make this eaisier to resolve. If it is on then you can make this more simplier.
Make sure the settings are set right, Junk mail turned off, set up the fax answer mode to print, and not store, check to see if the auto confirmation can be turned on. When this mode is turned on for this process at least you can get a print out on the fax copy, some will give an error messege.
If you can put an analog phone into the fax line, use another phone to call that number and see if it rings. This will ensure the phone line is working well.
If this line has a phone line converter, digital to analong, this may cause some of the issues. More and more people are trying to use the internet as their phone line as a fax.
I would like to know if any of this resolved the problem. There are more questions I have to this type of problem.
Oct 16, 2009 |
HP Fax Machines