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Hp laserjet m1319 cannot receive faxes - Office Equipment & Supplies

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Need more information. Call a cell phone from the fax machine.

What does the display on your cell phone read?

Posted on Sep 01, 2008

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Posted on Jan 02, 2017

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I suggest You Go to Official HP Printer Page For You HP Printer Problem On Below HP forum URL Link: Cannot Send or Receive Faxes

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Have an HP Laserjet M1319 Fax Machine. Fax line appears to be working but I can't send or receive faxes. It shows"receive" when they come in, but won't print them up.


Sometimes these machines will give you automatic messege "Recieve."
If this is only plugged in the fax machine, can you hear the machine dialing or hear the machine recieving a dial tone?.
Some machines have the audio sound turned off, so it is quiet when the machine is doing fax transmissions to limit the noise.
If you can turn it on you can make this eaisier to resolve. If it is on then you can make this more simplier.
Make sure the settings are set right, Junk mail turned off, set up the fax answer mode to print, and not store, check to see if the auto confirmation can be turned on. When this mode is turned on for this process at least you can get a print out on the fax copy, some will give an error messege.
If you can put an analog phone into the fax line, use another phone to call that number and see if it rings. This will ensure the phone line is working well.
If this line has a phone line converter, digital to analong, this may cause some of the issues. More and more people are trying to use the internet as their phone line as a fax.
I would like to know if any of this resolved the problem. There are more questions I have to this type of problem.
Good luck.

Oct 16, 2009 | HP Office Equipment & Supplies

1 Answer

HP laserjet 3900, when receiving a fax, displays


You can set as Fax only mode in fax configuration and set the ringing count to one. ring then it l give fax tone automatically.after that u check from any other number and verify it.

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i have hp laserjet 3030. i cannot send or receive fax messages. i have checked with other machines as well. a beep sound is heard and there is no answer. my fax and phone lines are working fine.please help me as early as posible.

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Hp laserjet m1319 mfp series


Are you using the software that shipped with the machine? I use the" HP Scan To" program which allows me to scan it to a slew of file types.

The only downer: I can't put the software on more than 1 computer. Apparently, it recognizes that the printer is hooked up to another machine and won't let me install any drivers on other computers (except the print driver).

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Have setup hp laserjet M1319 MFP series trying to fax but it does not seem to be sending it keeps redailing, phone line is in and i set it up by means of the cd that came with it


I have a different HP MFP, but had a similar problem. HP helpdesk wasn't able to help (had me update the bios, restart, etc.). I stumbled upon a similar problem on FixYa and found out that some of the MFP's aren't compatible with an office on a multi-line telephone system (something to do with analog).

I contacted my telephone service provider (which happened to be cable) and they made some changes to that line while I was on the phone with them. Worked perfectly ever since. I hope this helps you. Good luck!

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