Question about Philips GOGEAR SA6045 MP3 Player

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Frozen on gogear screen

Initially began freezing when trying to sync files it would freeze on my pc at 100% sync on first song and player said ok to disconnect but player still worked then a couple of weeks went by without me using it now when I turn it on it freezes on the gogear screen and I have to use reset to power off and when I tried to connect to my pc last time it said new hardware found

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Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Posted on Sep 04, 2008

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My Gogear mp3 is frozen. all I see on the screen is uploading 96% . It never reaches 100% and freezes. I have pushed the reset buttton and when it comes back on the same thing happens.


I think, this link will help you:
http://www.userdrivers.com/MP3-Player/Philips-GoGear-SA6015-SA6025-SA6045-MP4-Player-Firmware-Upgrade-1-15-2/

Here you can make software upgrade and then your player will work correctly again. Please take care of that all media files of the device will be erased while upgrading so make back up your files before.
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Hi,

Please see this link which describes the steps to take when this player freezes up.

Please remember to leave a vote for the solution if it helps.

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Hello

Your GoGear is freezing because there is an error in the operating system and can be fixed by resetting the device. Resetting the GoGear is similar to rebooting your computer. You will not lose any of the data uploaded to the device. To reset the GoGear, press the "Reset" button located on the left of the device. The screen will go blank for a few seconds and then turn back on.

If the GoGear freezes after uploading a file to the device or if one song or sound file freezes the device each time you play it, the file is likely corrupt and needs to be removed from the GoGear. Connect the GoGear to a computer and delete the file from the device.

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Hello :

Your GoGear may not respond to button presses from time to time. This is often caused by an error in the operating system and can be fixed by resetting the device. Resetting the GoGear is similar to rebooting your computer. You will not lose any of the data uploaded to the device. To reset the GoGear, press the "Reset" button located on the left of the device. The screen will go blank for a few seconds and then turn back on.

If the GoGear freezes after uploading a file to the device or if one song or sound file freezes the device each time you play it, the file is likely corrupt and needs to be removed from the GoGear. Connect the GoGear to a computer and delete the file from the device.

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Disable Auto-Sync in Windows Media Player 11 – go to Microsoft's website for pictorial demonstration

Major Symptom: The Mp3 player is adding songs that I don’t want onto the player

Major Solution:
Open Windows Media Player WITH the mp3 player connected
Move the mouse cursor over to the Sync tab
Click on the tiny black arrow underneath the word “Sync” to bring down a drop-down menu
Select Set Up Sync (this option will not appear if your mp3 player is not connected to the computer)
Uncheck box that says "automatically sync files to device"
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Voila! You are now set up for manual sync instead of auto-sync.

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Try repairing the device before performing the firmware upgrade:
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

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Philips GoGear: delete music from library & are there any Unicode


Here's what happened: When you first synced your GoGear to Windows Media Player, you may have set up the automatic sync option. When this option is selected,Windows Media Player will add EVERY song, picture, etc from your Library on your computer to the GoGear. Now, every time you sync you device, it adds every new file from your computer into the GoGear automatically.

Here's what you want to do (this process assumes you have Windows Media Plaer 11 and windows XP - if you have another version, just let me know and I will give you modified instructions - reply to the FixYa website, not to my personal e-mail address):
1) Backup all files stored on your GoGear, as this process will delete all files from your GoGear
2) Go into Windows Media Player 11 with your GoGear connected to the computer (it will automatically sync and add new files one last time), move the mouse cursor over to the sync tab; a small black arrow will appear under the word "Sync"; click on the small black arrow and a dropdown menu will appear; select "Portbale media device" from the dropdown menu, and another dropdown menu will appear; select "Set Up sync"; a window will appear with some information on your device - uncheck the box that says "Sync this device automatically"; click Finish; This will eliminate the problem of Windows always adding songs/files you don't want into your player
3) As long as the GoGear now says, "OK to disconnect from PC," then open up Philips Device Manager (Start --> All Programs --> Philips)
4) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
5) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is succesfully complete, your GoGear will be good as new
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