Question about HP Photosmart C4180 All-In-One InkJet Printer

3 Answers

Carriage jam message

Carriage keeps jerking back and forth with message of carriage jam

Posted by on

  • 2 more comments 
  • aushiedog Sep 01, 2008

    Had the same problem. Had paper jam, cleaned all areas and reset per their instructions. Was intermittent but now all the time.

  • Anonymous Sep 24, 2008

    same thing is happening to me

  • georges vermeersch Nov 13, 2008

    i have a carriage jam error, what can i do

  • lgreif Feb 06, 2009

    I keep getting a message there's a carriage jam and I should clear and push OK to continue. It's driving me crazy because there is no carriage jam and the carriage just keeps going back and forth, back and forth. Then out of the blue - it works! But, not for long. Please help!

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 17 Answers

I had this same problem and spend hours working on it. Took the side panels apart to get a better look. Nothing anyone said fixed the issue. Not even the link everyone keeps posting to HP's carriage jam fix. Was out of solutions and about to give up and order a new printer. There was one last thing I had to try that I didn't think was going to work, but I had a theory. Right after I tested this solution it started working again. This worked for me, but anyone who has tried every and have not got their printer to work can try it.

My Solution: Open the front covers and look inside. Just above the metal rail that the carriage travels on there is a thin plastic strip about 1/4 in. width and should have a glossy shine to it. I believe this is some kind of positioner. It runs through the carriage and gives it some kind of position. After years of use, it'll become dirty with ink. I used some tissue and alcohol and wiped the strip clean. It worked perfectly fine right after. Below is a picture of the strip I underlined with a yellow line.
carriage jam message - 3_5_2012_6_38_13_pm.jpg

Posted on Mar 05, 2012

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Carriage keeps jerking back and forth with message of carriage jam

Posted on Oct 09, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Carriage keeps jerking back and forth with message of carriage jam

Posted on Jan 27, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Globs of ink in carriage bay j5780


Alcohol will help in cleaning the build up.Make sure you turn off the machine before cleaning. After the bay is dry, insert the cartridge and on the display, using tools button, clean the cartridge. After that using tools button do the allignment process. good luck

Nov 27, 2013 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Hello, I got an error message 5C10. What does that


I just had this error message appear on my computer screen and the 6A00 on my MP830 printer at the same time. I heard this error mean a few things (paper jam, ink carriage stuck), though not sure what it does actually mean. I moved the carriage back-and-forth, blasted compressed air and checked for paper jams. When nothing worked, I looked inside and saw a lot of spilled ink, I'm guessing from not using genuine Canon ink. I blotted the inside with paper towels (use gloves!!),especially the far right, and took out the ink cartridges and blotted the carriage. I replaced everything, powered the printer off and on, and it worked fine. I would suggest first to slide the carriage back-and-forth and look for paper jams before cleaning the ink. Hope this works for you.

May 25, 2011 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

What is a carriage jam


here are some solutions for your carriage jam error.

1. Clear any jam...remove loose paper.
2.Clear the jam from the back of the printer
clip_image001.gif
turn off the printer...remove the rear access door..
pull the paper out of the roller and return the rear access door.
3. Clear the paper jam from the front of the printer..while printer is on..open the carriage access door..
clip_image002.gif
disconnect the power cable from the back.. remove the paper output tray.
clip_image003.jpg
look inside the product..check for torn papers..gently pull out the paper fromthe roller...return the paper output tray and the carriage access door. plugthe power corn and turn on..
4. Make sure the carriages move freely...while the printer is on.. open the carriageaccess door.
clip_image002.gif
disconnect the power cord from the back..remove the paper output tray...lookinside if the carriage is stuck and if there is no papers or object that restrictthe carriage to move..return the output tray.. return the carriage accessdoor...
And lastly after doing this steps try to reset the printer and try to print..

To reset the printer....press the power button to turn on theprinter..disconnect the power cord from the product..disconnect the power cordfrom the wall outlet.. wait for 15 seconds.. plug the power cord to the wallsocket....plug the power cord at the back of the printer.. press the power onof the printer.. try to print the test page...

http://www.fixya.com/support/t6088190-hp_7400_displayshttp://www.fixya.com/support/t6088190-hp_7400_displays
Good luck! hope this solve the problem

Much appreciated if you rate this help.. thanks

May 10, 2010 | Printers & Copiers

2 Answers

Printer says carriage jam, but I cannot see what the problem is.


I had a "carriage jam" error message.

My son gently wiped down the metalic strip that tells the carriage where it is. It worked for a couple of days and then the "carriage jam" message came back.

I took my 7210 apart, took the drive belt off/put it back on (not easy), and found nothing wrong with it. So, I put it back together. I noticed that if I pushed the print carriage all the way to the left, closed the lid, and pressed "OK", the print carriage would move a couple of inches to the right. It did this repeatedly. I figured the motor was working, but there was too much friction on the carriage. I put some 3-in-one oil on my finger and put a thin coat on the front, top, and back of the rod that the print carriage rides on. I then ran the carriage back and forth about 20 times. I closed the lid and it works fine.

I had the same problem with my DVD player. The head was hanging up on the two chrome plated rods that supported the head. I put some 3-in-one oil on the rods, ran the head back and forth, and it has worked ever since.

You might also check the belt to make sure that there is nothing that might cause it to hang-up.

Kevin

Nov 29, 2008 | HP Officejet 7210 All-In-One InkJet...

2 Answers

Carriage jam


Hi...

Try to move the carriage maually left and right ..still does not work...service the printer.

Regards
debroy

Nov 25, 2008 | HP Officejet 7210 All-In-One InkJet...

2 Answers

Hp officejet 7210 allin one,carriage jam,tried all hp troubleshooting


I had a "carriage jam" error message.

My son gently wiped down the metalic strip that tells the carriage where it is. It worked for a couple of days and then the "carriage jam" message came back.

I took my 7210 apart, took the drive belt off/put it back on (not easy), and found nothing wrong with it. So, I put it back together. I noticed that if I pushed the print carriage all the way to the left, closed the lid, and pressed "OK", the print carriage would move a couple of inches to the right. It did this repeatedly. I figured the motor was working, but there was too much friction on the carriage. I put some 3-in-one oil on my finger and put a thin coat on the front, top, and back of the rod that the print carriage rides on. I then ran the carriage back and forth about 20 times. I closed the lid and it works fine.

I had the same problem with my DVD player. The head was hanging up on the two chrome plated rods that supported the head. I put some 3-in-one oil on the rods, ran the head back and forth, and it has worked ever since.

You might also check the belt to make sure that there is nothing that might cause it to hang-up.

Kevin

Nov 24, 2008 | HP Officejet 7210 All-In-One InkJet...

1 Answer

Hp officejet all-in-one 6210


printer jerking and message says carriage jam and everything is clear, but paper goes in sideways.

Oct 13, 2008 | HP Photosmart C4180 All-In-One InkJet...

3 Answers

Print carriage jammed


I had a "carriage jam" error message.

My son wiped down the metalic strip that tells the carriage where it is. It worked for a couple of days and then the "carriage jam" message came back.

I took my 7210 apart, found nothing wrong with it and put it back together. I noticed that if I pushed the print carriage all the way to the left, closed the lid, and pressed "OK", the print carriage would move a couple of inches to the right. It did this repeatedly. I figured the motor was working, but there was too much friction on the carriage. I put some 3-in-one oil on my finger and put a thin coat on the front, top, and back of the rod that the print carriage rides on. I then ran the carriage back and forth about 20 times. I closed the lid and it works fine.

I had the same problem with my DVD player. The head was hanging up on the two chrome plated rods that supported the head. I put some 3-in-one oil on the rods, ran the head back and forth, and it has worked ever since.

Kevin

Oct 12, 2008 | HP Officejet 7210 All-In-One InkJet...

2 Answers

Carriage jam


I had a "carriage jam" error message.

My son wiped down the metalic strip that tells the carriage where it is. It worked for a couple of days and then the "carriage jam" message came back.

I took my 7210 apart, found nothing wrong with it and put it back together. I noticed that if I pushed the print carriage all the way to the left, closed the lid, and pressed "OK", the print carriage would move a couple of inches to the right. It did this repeatedly. I figured the motor was working, but there was too much friction on the carriage. I put some 3-in-one oil on my finger and put a thin coat on the front, top, and back of the rod that the print carriage rides on. I then ran the carriage back and forth about 20 times. I closed the lid and it works fine.

I had the same problem with my DVD player. The head was hanging up on the two chrome plated rods that supported the head. I put some 3-in-one oil on the rods, ran the head back and forth, and it has worked ever since.

Kevin

Aug 13, 2008 | HP Officejet 7210 All-In-One InkJet...

1 Answer

Carriage jam


I had a "carriage jam" error message. I took my 7210 apart, found nothing wrong with it and put it back together. I noticed that if I pushed the print carriage all the way to the left, closed the lid, and pressed "OK", the print carriage would move a couple of inches to the right. It did this repeatedly. I figured the motor was working, but there was too much friction on the carriage. I put some 3-in-one oil on my finger and put a thin coat on the front, top, and back of the rod that the print carriage rides on. I then ran the carriage back and forth about 20 times. I closed the lid and it works fine.

I had the same problem with my DVD player. The head was hanging up on the two chrome plated rods that supported the head. I put some 3-in-one oil on the rods, ran the head back and forth, and it has worked ever since.

Kevin

Jul 19, 2008 | HP Officejet 7210 All-In-One InkJet...

Not finding what you are looking for?
HP Photosmart C4180 All-In-One InkJet Printer Logo

1,734 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96683 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...