Question about Dell Latitude D505 Notebook

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Refurbished dell the other day i was using my laptop and it said it was infected. i used the anti virus program and it was infected with 8 trojan virus. i cleaned them up like the program said. it worked fine. the next day when i cut it on, it booted up, but there were no icons, and the keyboard would not work. my son got it so we could use the recovery disk. it still boots up but goes to a screen that says if you would like to adjust the screen lighting you can but the keyboard and mouse do not work. HELP !!!

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Most like the viruses corrupted the operating system, and you will need to reformat the hard drive and install a new operating system. Try this and let me know.

Posted on Aug 27, 2008

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Posted on Jan 02, 2017

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