Question about Dell Latitude D505 Notebook

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Refurbished dell the other day i was using my laptop and it said it was infected. i used the anti virus program and it was infected with 8 trojan virus. i cleaned them up like the program said. it worked fine. the next day when i cut it on, it booted up, but there were no icons, and the keyboard would not work. my son got it so we could use the recovery disk. it still boots up but goes to a screen that says if you would like to adjust the screen lighting you can but the keyboard and mouse do not work. HELP !!!

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Most like the viruses corrupted the operating system, and you will need to reformat the hard drive and install a new operating system. Try this and let me know.

Posted on Aug 27, 2008

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Antivirus wont turn on in settings


Is your Anti Virus Up-To-Date? Will it update? Depending on the Brand of software(you didn't post), Anti Virus, that's installed. The windows Security Center may not recognize it. Open Security Center and change Notification of Anti Virus. First make sure it hasn't been compromised, if you are infected the infected file will shut down your Anti Virus. Use this freeware program to verify a clean system , MALWAREBYTES: http://www.filehippo.com/download_malwarebytes_anti_malware/ In the install, UNCHECK the Trial Pro version, you want the freeware version, Run a FULL scan, delete ALL results, reboot. Depending on the size of your HDD, it may take hours. Post results and your Anti Virus Software Manufacturer.

May 29, 2013 | Dell Inspiron PC Laptops

Tip

An Introduction to Anti-virus Software


<p>Anti-virus software is a unique software program, which is used to prevent, detect and remove malicious programs, including but not limited to computer viruses, computer worm, Trojan Horses, Spyware and Adware.<br /> <p> <br /> <p>The primary method of preventing the propagation of malicious code involves the use of anti-virus software. Anti-virus software is an application that is installed on a system to protect it, and to scan for viruses as well as worms and Trojan horses. Most viruses have characteristics that are common to families of virus. Anti-virus software looks for these characteristics or fingerprints to identify and neutralize viruses before they impact you.<br /> <p> <br /> <p>There are many types of known viruses, and new ones are added all the time, so in this situation without anti-virus software your computer will be at great risk. There are different types of anti-virus software, some of them use basic technique to detect and remove viruses and malicious codes from your pc.<br /> <p> <br /> <p>On the other hand some anti-virus software uses its own unique features to protect your pc. Many known anti-virus software uses some very useful method, like Signature base detection and Heuristics base detection to detect viruses and malicious programs, and uses other methods and techniques according to their features. As new viruses added almost every day, anti-virus software companies also upgrade their anti-virus protection products, they launches their new version of antivirus software within very short period of time to provide users maximum protection from most recent threats.<br /> <p> <br /> <p>So if you are using any anti-virus software, it is recommended that you upgrade it and its virus definition regularly to be protected from viruses and malicious programs.

on Mar 11, 2011 | PC Laptops

2 Answers

I have a warning from control.exe saying my computer is infected with Trojan-BNK.Win32.Keylogger.gen


Run a virus scanning program to remove the virus.
If you can get into the Internet you can run a WEB based virus scan. Try on of these virus scan.
WEB-based Virus Scan
Trend MicroHouseCallhttp://housecall.trendmicro.comSymantec -Norton Security Scanhttp://security.symantec.comMalware filedownloadhttp://www.malwarebytes.org/mbam.php

Dec 11, 2011 | Acer Aspire One Netbook 8.9" Notebook

2 Answers

My laptop is infected by 26 trojan virus plz help


Run your anti virus program.
If you do not have one and you can get onto the Internet then you can run a WEB based virus scanning. Please click on these links to run :-
Normal 0

Trend Micro HouseCall

http://housecall.trendmicro.com

Symantec - Norton Security Scan

http://security.symantec.com

Malware file download

http://www.malwarebytes.org/mbam.php

Oct 07, 2010 | PC Laptops

2 Answers

I have trojan like which can affect my laptop hack password take out my credit card details.


Have you got an anti-virus program?
If you have did it remove this trojan virus?
If you have not an anti-virus program or the program cannot remove this trojan, then I recommend you format the hard drive and reinstall Windows, the laptop device drivers and your programs.
This is the only sure way to remove such a threat.
Although this is a drastic method, it is better to be sure you do not lose your money to crooks. After installing Windows, install a good quality anti-virus program and keep the virus definition files updated regularly.

Sep 18, 2010 | PC Laptops

1 Answer

My email address was compromised and continues to send "ads" to my address book. This is very embarrassing because I do business with these people. It's sending over 200 per day. Can you help me?


sounds like you were infected with spy ware, Trojan or a virus. If you have anti virus software update it and run a full can if not download MalwareBytes HERE and run a full scan. it often cleans all infections on the first pass and best of all it's free.

Apr 15, 2010 | Dell Inspiron 1501 Notebook

2 Answers

I cant download trial vesions of any anti-virus. it starts but cant finish.watz up?


If you have a softwre fire wall or other anti-virus programs running now ... that could be the trouble. You are logged on as an administrative user, correct?

Mar 26, 2010 | HP Compaq Presario C700T

1 Answer

My dell laptop is frozen. I was down loading anti virus software and it crashed. I had just scanned it for viruses and it said I was infected with the viruses worm and trojan horse. All my desktop icons...


I guess the main thing we should consider is how badly you are infected. If all your icons are gone because you're that badly infected then I assume you can't regain internet access. This being the case I can suggest two solutions. 1. Go to your nearest library and download a copy of SDFIX and/or MALWARE BYTES and store these on a flash drive. Then you can clean your computer from this flash drive. 2. If you're babdly infected and cannot use a flash drive then you'll need to slave your present harddrive to an uninfected harddrive. Probably best done by a reputable computer repairperson. Give these a try and hope for the best.

Thanks

Feb 01, 2010 | Toshiba Satellite A205-S4617...

1 Answer

My computer wont boot up


If your computer was infected then it is still infected unless you have used an anti virus program to remove the infection. After removing the virus you then can install xp. Hope this helps.

Jan 26, 2009 | Dell Latitude CPI Notebook

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