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My HP Photosmart C6200 all-in-one is not responding to any command buttons. The view screen says "shutting down". I do not know how to proceed. I am unable to even make a simple photocopy.

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  • Anonymous Nov 13, 2008

    do not have disc to install

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Are U sure the cartdge install properly? when last time U the printer can be use? is that anything happend like paper jam or lightning strike before?

Posted on Aug 26, 2008

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I am on my husbands computer, however, here is my problem. I had Vista Windows on my computer. It crashed and Windows 7 was installed. Now it will not let me install my printer. I have a HP Photosmart...


Go to HP's website (hp.com), click on Support & Drivers, do a search for "Photosmart C6280", click on "Photosmart C6280", download the drivers and software for Windows 7 (you'll need to know whether you've got the 32 or 64 bit version), then follow the install instructions.

Aug 04, 2011 | HP Photosmart C6280 Printer

Tip

HP Photosmart C6180 Ink System Failure


<br /> Hi,<br /> <br /> <br /> Please perform the following steps and let me know the message that will be displayed on the printer.<br /> Press and hold the "*" key. <br /> Press the "#" key and release both keys. <br /> Display should say "Enter Special Key Combo" <br /> Press and release in sequence the "1", "2" and "3" buttons.<br /> Press and release the right arrow button until the display says "System Configuration Menu".<br /> Press and release the "OK" button.<br /> Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",<br /> Press and release the "OK" button.<br /> Display should say "Hardware failure status: Clear. Press OK to clear".<br /> Press and release the "OK" Button. Message changes to "Hardware failure status Press Cancel to continue".<br /> Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.<br /> Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.<br /> Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer<br /> Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.<br /> <br /> If I could be of further assistance, let me know. <br /> Thanks,<br /> <br /> LETMEFIXIT

on Feb 04, 2011 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

My HP Photosmart C6280 will not scan documents to my computer. I have it connected to USB port on my wireless PC. I try scanning thru solution center and that does not work. I have turned off the computer,...


Solution

For Windows XP

*Go to Control Panel > Printers > HP Photosmart c6200 series > Right Click > select Delete

*Load the CD / Downloaded Software for HP c6200 series

*Select add a device > select usb (if preferred)/ wireless

*Wait for the installation to finished and repair the settings.

*Restart PC/ Try Scanning Again.

If it doesnt work, I suggest try uninstalling and reinstalling the software completely using the CD itself.

Hope this works. Good LUCK!

Feb 14, 2010 | HP Photosmart C6280 Printer

1 Answer

HP Photosmart C7280 All-in-one has stopped printing. Window just keep saying Shutting Down What next?


Just unplug it, wait a few seconds, then plug it in again. That should fix the problem.
I had the same problem - my Photosmart C7280 AIO displayed "Shutting Down" message all night, and would not respond to any buttons on the control panel, even holding down the Power On/Off button got no response. I was worried about a couple of ink cartridges that it had warned were low before I tried to shut down, so I replaced those.
After looking in the manual and online for troubleshooting help from HP and others, and finding nothing but a suggestion to unplug it (not on an HP site), I finally did unplug it, after first disconnecting the USB cable to prevent any trouble due to interaction with my Mac. Then I aited about 30 seconds, plugged it back in, turned it on, and it started up fine, with no apparent problem.

Jan 13, 2010 | HP Photosmart C7280 Laser Printer

1 Answer

Printer stopped printing durring project "Assert Error b52b00b4"


From the HP website:

ISSUE: The printer displays an assert error code. Assert error codes indicate that the printer has an internal condition that may respond to a hard reset of the printer. Beyond that, service may be required. This document applies to the following products:
  • HP Photosmart p1000/1000, p1000xi printers
  • HP Photosmart p1100, p1100xi printers
  • HP Photosmart 1115 Printer
  • HP Photosmart 1215, 1215vm, 1218, and 1218xi printers
  • HP Photosmart 1315 Printer
SOLUTION: Hard reset of the printer A hard reset of the printer may clear the error. Here is how to perform the hard reset:
  1. Shut down the computer.
  2. Open the top cover of the printer and remove the print cartridges.
  3. Close the top cover of the printer.
  4. Press the power button on the printer to turn the printer off.
  5. Disconnect the communications, (USB or Parallel), cable from the back of the printer.
  6. Disconnect the power cord from the back of the printer for one minute.
  7. Reconnect the communications cable to the printer.
  8. Reconnect the power cable to the printer.
  9. Press the printer power button to turn the printer on.
  10. Open the top cover and reinsert the print cartridges.
  11. Close the top cover and print the calibration page.
  12. Restart the computer.

Mar 18, 2009 | HP PhotoSmart 1115 InkJet Printer

1 Answer

Photo paper will not print


check these 2 links and go through the sites
link 1

link 2
Thanks Good Luck
Appreciate to rate as "Fixya"

Mar 17, 2009 | HP PhotoSmart 1215 InkJet Printer

1 Answer

My HP Photosmart C6200 All IN ONE serial # MY7AJH63BB, will not print photos coming from my Mini Mac computer on to the photo paper in the photo paper tray. It will only print onto 8x11 paper sheet. I...


None of the buttons on my 3 in 1 photosmart c6280 work but I can use to HP solution to get prints ,scan , and copy. Can not turn off or clear '! "button with out unpluging


THANKS

Nov 29, 2008 | HP Office Equipment & Supplies

1 Answer

We have a HP Photosmart C6280 All in One Printer/Scanner/copier. We want to scan to computor.The menu only shows "scan to copy" and "scan to memory card" The manual that came with the...


If possible, find the software disk that came with the printer, and reinstall. One of the options should be to scan from the scanner to the computer. Just make sure that option is selected on re-install, and that the necessary communication cables for that option are installed.

Nov 19, 2008 | HP Office Equipment & Supplies

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