Question about Palm Treo 755p Smartphone

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Palm 755P Freezes

I have had my Palm Treo 755 for a few months. Yesterday it had a message about available memory was not enough. I have a 2Gig extended memory card installed. I called my phone carrier’s tech support about the message. They told me to move my photos from the Palm memory to the extended memory. When I tried to access one of those photos, the Palm PERMANENTLY FROZE. We tried to soft reset it and then hard reset it which looses ALL the data on it. First it froze with a blank screen then it changed to “Access Powers” screen. When it has power connected to it; only displays Access Powers. This was a great phone when it worked but definitely has a bug.
Has anyone else had this problem, if not be careful and back up all the time. It will die on you.

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  • Anonymous Sep 04, 2008

    I hate this phone. I had the Apple iPhone but because of bad reception, and got this one... It has gotten slower and slower opening each app and then tonite, I get a message something about not being able to save data (I was on a call) and hte memory being full. When I went to start the phone the Access Powered screen stsyd on. I have done everything I can think of, no solution. will be taking it in tomorrow - yuck

  • dep66stang Sep 19, 2008

    This has happen to me quite a bit now... I am getting sick of this BS! The phone goes into a loop which starts with the "ACCESS POWERED" screen for a few seconds and then on to the "palm" logo and then off and then does that same sequence all over again until I take out the battery to end the loop. It will not respond to any of the other buttons. This is my 2nd Treo 755p with in a short amount of time... both did the same thing. Be very careful not to get any moisture in the connector area or it will cause it to short the unit. Palm needs to apply a cover to this area to preserve the life of the unit and make the unit more moisture resistant. But to conclude this constant reoccurring error has made me loose confidence in my phone. I'm not sure if it's a hardware or software failure. The last thing I tried to do before it started this loop was open one of my documents??? Go figure......... otherwise, I enjoy the phone and all of its functions.

  • lmusicrx Mar 17, 2009

    Stuck on the "access powered" screen and won't start after hard reset. When it asks if you want all data erased, I put yes, and still nothing...stuck on the "access powered" screen. Nothing is working, and I'm just about sick of Palm.

  • lmusicrx Mar 17, 2009

    Same thing. Stuck on the "Access Powered" screen. Won't start up even after hard reset. When it asked if i wanted all data erased, I replied 'yes', but still went to the "Access Powered" screen. Nothing works and I'm just about done with Palm.



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Well, thank God I had done a recent Hot sync! I found out how to do a hard reset by holding down the power button while reinserting the battery then letting the button go and the system will ask if you want to erase all data? I put yes! Then it erases all my data and restarts the phone. I had to plug the phone in to be recharged because the looping ultimately drains the battery. Then, I plugged in the Hot sync cable and pushed the button to start the sync and ta da! back to its working state! Yippee! Do it! It's easy! Just make sure to hot sync often so your info stays current!

Posted on Sep 19, 2008


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