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Re: won't let me transfer files
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first.On most models, restart is done by holding the power button in for 15 seconds or longer.Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor
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The player needs free memory to build its database for playlists to playback.
To free memory on your player:
1. Connect to a computer
2. Save a backup of (preferred all) songs to a location on the computer
3. Delete some files off the player to free at least 30 MB memory in the Sansa Clip
What has happened is that when you connected the device to the computer if automatically downloaded everything on your media files thus filling up your MP3 player
You need to go in and delete the files you do not want. click the bottom part of the disk or dial and it will show a menu to delete FIRST,
you must let the battery run down(disconnect the cable and when the battery has discharged, you can plug it back in to recharge, then you can work with it to delete some of those files that are overloading you device This happened to me and this was the only way to unlock it when it locked up
The device needs at least 8MB to build the Music DB (database or GUI).
You need to manually delete some files from the device.
You will need to connect it to the PC and open it in My Computer>Device Name>Music Folder.
Delete a few songs, disconnect and restart the device.
You can add to the question if you need more assistance.
Best of Luck.
I have just bought a Sandisk Sansa M250, we loaded som music on it and it lasted 2 hours, then it the message came "Not enough space for music DB please free 8 MB". I couldnt even go in to the menu. I contakted Sandisk.com and 24 hours after they came up with an answer.
If it's currently frozen, hold down the power button for 20 seconds in order to soft reset it.
Let's try to format the player (THIS WILL ERASE ALL FILES FROM THE PLAYER). Plug it into your computer, then open My Computer, right-click the drive associated with the player, and choose Format. It may give you a choice of file system, if so, choose FAT (it may only let you choose FAT32, which is fine). Now click on Start and it should format the player.
If not already done, please also update the firmware from this link:
The 20 seconds on the power button didnt work, but the formation did.
Hope this helps.
Please bear with my english