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In that FAQ, there is this explanation of your problem:
When I tried to access speed
dial, it does not call out. When storing speed dial
number of external parties, the stored speed dial number must include CO
(outside line) access code (9 or 81…etc) even with direct line access. If the
external number is 1234567, you must store the speed dial number as 91234567. This rule applies to all system speed
dial, station speed dial and speed dial key.
It looks like you're just going to have to add a leading 9 to all the speed dial numbers for that function to work.
phone circuits included electromechanical relays which imposed limitation on the speed of dialing a digit, and therefore dialing a complete 10-digit telephone number could take up to ten seconds, during which hardware resources had to be dedicated to a circuit. The Bell System organized the numbering plan to minimize the cost of providing automatic dialing to large population centers. The second digit of all area codes was 0 or 1, while the second digit of the exchange triplet was never 0 or 1, thus facilitating the recognition of whether a user was dialing a full 10-digit number or merely dialing within the local area code. In this coding scheme it was not yet necessary to dial a leading 1 for access to long distance circuits to other area codes. In some regions, local numbers were 7 digits, or occasionally less, but a toll call within the area code required a preceding 1. Area code 617 in eastern Massachusetts used this system in the early 1970s, while the Chicago area (312) did not. In the Chicago area, one could call the Boston area by dialing only 10 digits, while in Boston, to call Chicago, one would be required to use 11 digits, including the prefix 1.
The caller ID in your area is set up to show the 1 plus the area code although not every area has yet to require you to dial the 1 before the number. In the near future it's possible you will have to dial the 1 even if you're calling a local number. I know of no way to change the phone settings in order to remove the 1 in the caller id. Unfortunately it looks like your only option will be to dial the number directly without the 1. Good luck!
You need not dial your area code within your code. You can change the number of digits dialed, in this case seven digits, from the call log. Press menu/select; Press up/dn to select call log; Then press menu/select; When in call log press up/dn to scroll through the records. All incoming calls are displayed on the screen. Although the call log entries you receive have ten digits, you only need to dial seven digits (within your zone). This is where you change the number of digits you dial within your zone. While reviewing the call log, press # repeatedly to display these dialing options. Do you have a user guide for the ds 3111? if you do this info is on page 29. If you do not have a user guide you can download one for free at the following link; www.vtechphones.com/docMgt/public/art/309491/ds3111-2_manual_i4.pdf
speed dial must set at port ' 00 ' or 000 to check, use display phone, press #402 or #401 speed dial code are from 60 to 99 to set press speed dial , redial , speed dial code eg. 60, press 9 follow by destination number asn redial to confirm to use speed dial to call press speed dial short key follow by speed dial code or *60
what system u using?? if DK series go to phone port number "000" (at phone press Intercom #401 to check port), check at every phone with display phone. - to set speed dial press REDIAL SPEED DIAL standard speed dial code 60 or 600, follow by 9+destination number, REDIAL to confirm. - to call press speed dial + code or press * + speed dial code (*60 / *600) - if CTX/CIX must set at adminsrater phone. #66, speed dial code number (200-999), 9 follow destination number # - to dial press *200...
what system u using??if DK series go to phone port number "000" (at phone press Intercom #401 to check port), check at every phone with display phone. - to set speed dial press REDIAL SPEED DIAL standard speed dial code 60 or 600, follow by 9+destination number, REDIAL to confirm. - to call press speed dial + code or press * + speed dial code (*60 / *600) - if CTX/CIX must set at adminsrater phone. #66, speed dial code number (200-999), 9 follow destination number # - to dial press *200...
1 you can but it must be done via log on to switch with lap top (you may use handset but very tricky)
2 use feature *4
Speed dial - using FEATURE 0 Dial an external telephone number using a two- or three-digit code. There are two types of speed dial codes: system (01-70 or 001 to 255) and personal (71 to 94). System speed dial codes can be used from any display telephone in the system. System speed dial codes are assigned by your System Administrator. Personal speed dial codes are used exclusively at your telephone. To make a call using a speed dial code: 1. Press FEATURE 0. 2. Enter the two- or three-digit code for the number. Speed dial - programming To program personal speed dial numbers: 1. Press FEATURE *4. 2. Enter a two-digit code from 71 to 94. 3. Specify the external line by pressing a line button, a line pool button, or the intercom button. If you do not specify the external line, the system automatically chooses a line for the call. 4. Dial the telephone number you want to program (up to 24 digits). 5. Press HOLD. 6. Record the code and number you have just programmed. Note: You cannot program personal speed dial numbers while another user is programming your system.