Question about Toshiba Satellite M55-S331 Notebook

2 Answers

Toshiba Satellite M55-S325 battery/power problem

My laptop started turning itself off almost immediately when I would try to use the battery. I have had the computer for a few years and presumed that the battery had lost its ability to hold a charge. I bought a new battery, which I inserted today. Shortly after this, I left the room and when I came back, the computer had turned itself off. I tried to turn it back on, and it would power up for a second and then turn off again - even with the computer still plugged in. I put the old battery back in and it powered on and booted up fine. I checked the charge on the battery and it was fully charged, so I unplugged it and again, it turned off within 2 minutes. I tried the new battery again, and it still wouldn't power on long enough to boot.
I don't understand. It appears that the problem is not the actual battery, but I am not sure what additional troubleshooting I can do.
Thank you for any advice you can offer me.

Posted by on

  • erinkmolnar Aug 26, 2008

    So... What can I do about that? Do I need a new motherboard?

  • erinkmolnar Aug 26, 2008

    Brilliant! I updated the BIOS and the old battery continued to fail almost immediately, but the new battery powered up and booted and has been holding its charge and letting me run off of it.

    Thank you so much!!

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Not necasarily, you might try doing a bios flash from the link bellow. Sometimes having a bad battery in the system for a while can glitch the power management programming. If the flash doesn't work, then the problem is with a failed component of the power management sytem, and motherboard replacement will be the only option.

http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_dtlViewDL.jsp?soid=1407434&moid=1042103&rpn=PSM50U&BV_SessionID=@@@@1923179233.1219779774@@@@&BV_EngineID=cccgadeemjhgeddcgfkceghdgngdgnn.0&ct=DL&all_docs=false

Posted on Aug 26, 2008

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I guess this problem is not with the batteries thing its with charger circuit inside the motherboard its the responsible chip that give the signal to charge and start from the battery.

plz rate this post.

Posted on Aug 26, 2008

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SOURCE: Toshiba M55-S325

Here is the link: http://www.irisvista.com/tech/ Good luck

Posted on Jun 07, 2007

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SOURCE: Toshiba Satellite M55-S325

Do you see any of the power indicators on the laptop? Do you hear the hard drive churning at all? If none of the above, is your power supply okay? Your batteries charged?

Give us some more information and perhaps we can help further.

Mike

Posted on Jan 01, 2008

Geekman
  • 32281 Answers

SOURCE: I have a Toshiba Satellite M55-S325 Laptop. When I

Depending upon your BIOS this beep error code could mean you have faulty RAM modules. Reseat your RAM modules, to make sure they make proper connection. If this doesn't work take them to your friendly computer shop and ask them to test them for you.

Posted on Apr 30, 2009

  • 20 Answers

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Posted on Jan 02, 2017

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Hi subji, try running the notebook without the battery connected & just the AC adapter. See if the notebook continues to shut down. It wouldn't hurt to raise the notebook off the table surface anout an inch but check the function of your notebook like I mantioned (without the battery first).
Post back your results.

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Do you see any of the power indicators on the laptop? Do you hear the hard drive churning at all? If none of the above, is your power supply okay? Your batteries charged?

Give us some more information and perhaps we can help further.

Mike

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