Question about Casio Cassiopeia EM-500 Pocket PC

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EM-500 sync problem

Please help! My new EM-500 can only seem to establish successful sync after I reboot my desk top PC. After the 1st sync it won't sync again but the Active Sync message said that it connects but the Sync button is gray out. So whenever I want to sync I have to reboot my PC. Seems like Active Sync got hang up somehow. I'm runing window XP and Active Sync 3.6. I connect via USB port. Tried to free up com port but didn't seem to work. Any advice is greatly appreciated. Thanks

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  • 551 Answers

There have been issues with the cradle PCB on the EM-500. Casio has redesigned the same added an IC & a few additional componentes. I had similar problems & simply could not connect through the USB port. Worked flawlessly with the accessory serial cable (direct connection - no cradle ). This also was on an XP system. See if you can wangle out a free replacement/fix for yout cradle from Casio.

Posted on Sep 05, 2005

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Posted on Jan 02, 2017

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Sep 06, 2005 | Casio Cassiopeia EM-500 Pocket PC

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Cassiopia EM500 sync issue


First of all ensure that the port selected on the EM-500 for PC connection is the same as your actusl connection - i.e. USB or serial. There were some problems with the EM-500 cradle which would not allow communication to be established between the PDA & the PC/Laptop. Contact Casio for rectification. It is done free of charge.

Sep 06, 2005 | Casio Cassiopeia EM-500 Pocket PC

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EM-500 memory question (new user)


You can use any brand whatsoever. If you are concerned about compatibility - a genuine problem with some manufacturers - you might consider buying from a retail outlet & test it out on the device itself. Casio uses either Toshiba or Hitachi cards so that would be your best bet.

Sep 06, 2005 | Casio Cassiopeia EM-500 Pocket PC

1 Answer

MMC/SD Cards


In most cases they are interchangeable except for the security feature which you don't need for storage on your EM-500. SD cards are faster in read write department as also they cost more due to security featurtes built in. In Casio cameras Casio recommends SD cards but I have been using MMC cards very successfully.

Sep 06, 2005 | Casio Cassiopeia EM-500 Pocket PC

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Can't connect EM500 to my laptop computer


It sounds like you are using two different types of USB connections, one for the iPAQ and the other for the Casio. What operating system is running on the laptop? How many USB ports are there? You might have to reboot when you want to change from one USB connector to the other. If you have two USB ports, always connecting a USB connect to the same port (iPAQ #1, Casio #2) might help the OS keep track of what is connected to it.

Sep 05, 2005 | Casio Cassiopeia EM-500 Pocket PC

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