Please help! My new EM-500 can only seem to establish successful sync after I reboot my desk top PC. After the 1st sync it won't sync again but the Active Sync message said that it connects but the Sync button is gray out. So whenever I want to sync I have to reboot my PC. Seems like Active Sync got hang up somehow. I'm runing window XP and Active Sync 3.6. I connect via USB port. Tried to free up com port but didn't seem to work. Any advice is greatly appreciated. Thanks
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Re: EM-500 sync problem
There have been issues with the cradle PCB on the EM-500. Casio has redesigned the same added an IC & a few additional componentes.
I had similar problems & simply could not connect through the USB port. Worked flawlessly with the accessory serial cable (direct connection - no cradle ). This also was on an XP system.
See if you can wangle out a free replacement/fix for yout cradle from Casio.
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With a USB 1.1 machine .. try this ...My work around - disconnect ALL USB devices from the computer, NO multiport hubs, make a direct USB connection to one of the available open ports, then reboot the computer. Upon gaining control, then try to hotsync.
If I had any other items connected or ran any other programs prior to hotsync, I was not able to perform a successful hotsync. The qwerks of the T5 and the sync conduits.
Hope this helps
I can save successfully from my E-115 to my 128mb card. I have Flash Format installed, which indicates the following settings: Heads: 16; Cylinders: 948; Type: FAT16; Sector Size:512 Bytes; Cluster Size: 2kb. Are you using Flash Format?
First of all ensure that the port selected on the EM-500 for PC connection is the same as your actusl connection - i.e. USB or serial.
There were some problems with the EM-500 cradle which would not allow communication to be established between the PDA & the PC/Laptop.
Contact Casio for rectification. It is done free of charge.
You can use any brand whatsoever. If you are concerned about compatibility - a genuine problem with some manufacturers - you might consider buying from a retail outlet & test it out on the device itself.
Casio uses either Toshiba or Hitachi cards so that would be your best bet.
In most cases they are interchangeable except for the security feature which you don't need for storage on your EM-500.
SD cards are faster in read write department as also they cost more due to security featurtes built in.
In Casio cameras Casio recommends SD cards but I have been using MMC cards very successfully.
I had a similar problem a while back. It wasn't completely locked up - I could use the buttons and sync, but it wouldn't register screen taps very well. Resetting (hard or soft) didn't help.
What ended up fixing it was sliding a post-it note around the perimeter of the screen (under the plastic "picture frame"). There was a piece of dirt or something under there that was interfering with it accepting screen taps (I had used some compressed air - Dust Off - to clean the screen before - that must have been the cause of the problem).
It sounds like you are using two different types of USB connections, one for the iPAQ and the other for the Casio. What operating system is running on the laptop? How many USB ports are there? You might have to reboot when you want to change from one USB connector to the other.
If you have two USB ports, always connecting a USB connect to the same port (iPAQ #1, Casio #2) might help the OS keep track of what is connected to it.