Question about Bose SoundDock Digital Music System for Apple iPod - White

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Bose SoundDock base ripped out

Is it possible to have my Bose iPod dock repaired? Someone pulled out the iPod too quickly and the connector came out with the iPod? Need someone in CHGO area, preferably West Suburbs. THX!


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  • spdutt Oct 05, 2008

    Same problem except that the pcb connector is lost and only the flat ribbon cable is hanging out. Can anybody provide a circuit of the connector pcb?


  • nayanls Oct 25, 2008

    i have a similar problem.

    i think the connector that the ipod connects on is loose and has lost its connection from the pcb board.

    i tried to unscrew it from the rear but the screws are also not getting undone.

    can one get just the pcb board on which the ipod is connected?

  • Anonymous Dec 08, 2008

    I have the same problem. Piece was ripped out.

  • Daniel Jenkins
    Daniel Jenkins May 11, 2010

    How old is your unit, it should have a 1 year warrenty...

  • Bobbo Patterson
    Bobbo Patterson Nov 03, 2016


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  • 17 Answers

Ridax has setup a small production for replacement PCBs.  See

Posted on Jan 17, 2009


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Bose repairs

It may be expensive to have someone replace the connector. One option is to squirt some silicone around the base, being careful to still allow contact to be made to the iPod dock connector. You could get a dock extension cable (see link below). It may fit better and will reduce the strain on the Bose connector. If it's still loose, you could glue the extender cable in.

Alternatively, you could use a 3.5 mm audio cable to connect the iPod headphone jack to the Aux-in jack on the back of the Bose. Just living with it may be prudent.

Amazon com 30 pin Male to Female Dock Extender for iPod and iPhone...

Jul 22, 2014 | Bose SoundDock Digital Music System for...

1 Answer

None of my ipods will work on my Bose docking station. What's up?

You probably have a broken docking connector or bad power supply. Contact to get a replacement board. It takes minutes to fit. They also sell the USB charge upgrade to enable you dock to charge the IPHONE.

Aug 08, 2010 | Bose SoundDock Digital Music System for...

1 Answer

No power to ipod when siiting in the sounddock just ticking noise from speakers with or without the ipod sitting in it

You have a wrong type docking board fitted - check you have the right board type. If someone has replaced the docking board with the wrong type then this happens OR there has been a drinks spill in the docking area. About 2 ticks a second. Contact for a new board or a USB upgrade kit to get your dock to charge the Iphone.

Aug 08, 2010 | Bose SoundDock Digital Music System for...

1 Answer

Connector on the back of my Bose sounddock came what?

Take the sound processor board out and sens it to the guys at they change the connector for 16 Euros. It takes a couple of days. They also sell the USB charge upgrade to enable you dock to charge the IPHONE on the Soundock original.

Jun 26, 2010 | Bose SoundDock Digital Music System for...

3 Answers

Female plug for i pod came off on 282490-001 board need new board

Don't bother doing it yourself, Bose has excellent customer service.

Mar 18, 2010 | Bose SoundDock Digital Music System for...

2 Answers

Bose soundock will not play ipod

Check the power in the back, and check the connector, where the ipod plugs in. Usually that part breaks. Or you have to buy a new part from ridax ($50 +) But I'm currently buying broken sounddocks, so if youwant t

Mar 09, 2009 | Bose SoundDock Digital Music System for...

3 Answers


You can't - the repair needs to be done centrally as the company would be at risk if it sold electrical parts to people who aren't qualified to repair such items. Therefore you need to call Bose and have this repaired, however it's quite a common fault so shouldn't cost too much.

Dec 15, 2008 | Bose SoundDock Digital Music System for...

3 Answers

Sounddock 1 :No sound unless I push down on the iPod

Turn the sound dock over and you will see the connection for the iPod is on a separate piece of plastic, almost looks like it has been bolted onto the main bit. It means a connection will be loose between these two parts in some way. Contact Bose to get this serviced.

Dec 11, 2008 | Bose SoundDock Digital Music System for...

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