Good afternoon. I am having a problem with my external hard drive. It isn't showing up in my computer and it seems to be running but first it makes a few clicking noises then winds down and doesnt seem to be running anymore. Then will run again and same thing, click and wind down and stops. There is power, but it wont load my information. Thank you in advanced for your time.
I found that explorer doesn't show a drive that isn't partitioned. I went to the Disk Manager and it shows up there. I right clicked for new partition and assigned it a drive letter. My problem was fixed. Windows XP
Disk Manager. under:
Control Panel, Admin. Tools, Computer Mgr, Disk Manager.
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You did not say if the external drive has died or malfunctioned. If you cannot plug the drive in and access it (My Computer on Windows, select the external drive), (On a Mac working drives automatically mount on the desktop, which Windows isn't smart enough to do.) Macs have a disk utility in the utilities folder (makes sense huh?) on Windows IF the drive shows up in My Computer you cam right click on it's icon and select Properties, then select tools and do a disk check. Once the drive is usable again just find the files you need and drag them to the main drive somewhere, or simply access them on the external drive without dragged the files over to the other drive.
When you connect your external hard drive, does Windows chime or show an "installing devices" pop-up in the lower right corner of your screen? If this occurs, but you can't see the drive under "My Computer," your external drive might be trying to use a drive letter that's already in use by another device. To resolve this issue, you can manually set the drive letter for your external drive:
Right-click My Computer and choose "Manage." A "Computer Management" window will appear.
In the right pane, under "Storage," click "Disk Management."
Locate your external drive at the bottom of the right pane. Disk 0 is your laptop's internal hard drive, so your external drive will probably be named "Disk 1" or "Disk 2."
Right-click the area of the drive that says "Healthy (Primary Partition)" and select "Change drive letter and paths."
Click the "Change" button, then select an unused drive letter (like Y or Q) from the drop-down menu and click "OK."
Click "Yes" to confirm that you want to change the drive letter.
Close the Computer Management window, then open My Computer to see whether your external drive is visible.
If this doesn't work, there could be a problem with the external drive. Test the drive by plugging it into another computer. If the drive isn't recognized on the second computer, contact Iomega for warranty support or replace the drive.
Check the partition size in Disk Management (if running Win7 - download a free Partition Manager if not) and see if the system is seeing the partition correctly. Seagate has recovery software available on their website but you may just have to repartition and reformat.
Even though you may hear the motor turning in your external drive the drive may not be able to read the information on the platter(s) because the arm isn't working. This cannot be fixed; you'll have to buy another external drive. There are services that can retrieve the data on the broken drive. Google "data recovery services" and prepare to spend big bucks.
Hi - thanks for your quick response, much appreciated .........I will try again to explain!!
We have purchased a 250Gb Maxtor portable hard drive which I was told was plug and play. We have followed the instructions for connection but no drive letter is showing up and the external drive is lit up and making a constant beeping noise. The computer doesn't seem to be recognising that an external drive has been connected.
To test our computer out I have connected an 8Gb memory stick to the processor and it shows up as drive H immediately.
FYI - we have XP running on our machine.
Hope you can help!! Thanks
what do using to connect the external hard drive.
if you are using usb, try a differnt machine first.
yes. you can disassemble the hard drive and connect it as second hard drive on your machine. provided they are the same configuration IDE to IDE SATA to SATA.
It is a bit boring and I do not know why it should be but for some reason your computer and new hard drive do not strike it off initially, just like other new-comer situations. Just keep on trying. With your computer on, plug in external drive and switch on, it should then give a signal to your computer that a new device has been added. This provided that you are running ';Windows millennium, xp later DOS. It seems to me that The Maxtor Being a "removable device" needs to be unplugged and plugged in again whenever you restart your computer, Perhaps this is what is happening, However as in my case I continued to do this until until the my computer got to rely on the new hard drive so much it could not run without it. Good luck Goffa