Question about XFX Graphics Cards

11 Answers

Blank screen, No video signal

Whenever I turn on my PC I am getting a blank screen. But then after a week or a day it will show video just fine but then I shut the pc and turn it on again and there will be no video. The video will remain on as long as the pc is on and I don't reboot. I tried this with two monitors and got the same thing. The pc turns on just fine. The video card cooling fan is spinning so it is working. This is a new card just installed it about 3 months ago but this started happening about a month ago.

How can I fix this and how can I get the video to come on so that I can make the changes to solve this issue????

Thanks!!

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  • 7 more comments 
  • elpas007 Aug 26, 2008

    I did in fact uninstall and reinstall the video drivers because while I was having this issue I was reformating my HD and reinstalling everything and right after I reinstaled the drivers and rebooted the screen was blank.



    Anything else I can try??



    Also since I get a blank screen it will be very hard to do anything like uninstall/reinstall drivrts or anything else. Is there anything I can try toget my screen up long enough to try to do a fix or do I have to keep rebooting until the screen come up by itself??



    Thanks!!

  • elpas007 Aug 26, 2008

    Hey!!

    Marked had some good advice on solving this issue but is was in facted tried and to no avail. Still keep getting the blank screen even though the PC is working fine.

    Here is a list of everything I tried so far. Its been almost a month and I need to get this up and running.


    I tried it with another monitor with the same result.

    The pc turns on fine-all the lights and fans go on.

    Checked the video cooling fan - The card cooling fan is spinning.

    Checked the cables -All the cables are on tight with no breaks, bends or damage.

    Checked the card - The card is firmly in place in the pcie slot.

    Tried to take the card out and putting it back in.

    It has the latest drivers.

    Uninstalled and reinstalled drivers.

    Why does the card sometimes work and sometimes it doesn?t? What can I do to fix this and how can I get the video to appear so I can make the changes necessary to fix this issue??


    If anybody can fix this you will be my hero!!

    Thanks so much!!

  • elpas007 Aug 26, 2008

    Have not tried the battery. I will try replaceing it but here are some specifics:



    Intel duel core 3.0 GHTZ CPU.

    Asus P5E Deluxe Mother board

    680 Watt power supply

    2 gig DDR Memory

    2 HHD, 1 IDE 200GB and 1 SATA 500 GB

    XFX 8800GT video card



    Also I need to point out that the Motherboard, CPU, Graphics card and Power supply were all installed brand new about 4 months ago so the mother board battery is kind of new and I don't know if this helps but it keeps time really good.



    Since the battery is still fairly new I was wondering if anybody could suggest anything else.



    Thanks!!

  • elpas007 Aug 26, 2008

    I was suggested that I try to replace the backup batery on the MB but since the MB is fairly new (4 months)and the pc keeps great time I am hoping for some other suggestions. I will try replaceing the battery but here are some specifics which might help find a solution:

    Intel duel core 3.0 GHTZ CPU.
    Asus P5E Deluxe Mother board
    680 Watt power supply
    2 gig DDR Memory
    2 HHD, 1 IDE 200GB and 1 SATA 500 GB
    XFX 8800GT video card
    21" high resolution monitor.

    Also I need to point out that the Motherboard, CPU, Graphics card and Power supply were all installed brand new about 4 months ago.

    while I will go out and get a new battery is there anything else I can try??? Thanks!!

  • elpas007 Aug 27, 2008

    Thanks Ohms for your feedback. I did go to the xfxforce.com website to checkout the specs for comparibility and my pc has all the recomended requirements and then some. While I was there I also contacted thier technical support about this issue but they have not gotten back to me as of yet. I also tried to take out the card and put it back in several times but to know avail. I do not have another pc I can test the card in but I would be very curious to see what would happen.



    Any other suggestions you might have would be most welcome.



    Thanks!!

  • elpas007 Aug 27, 2008

    I got some good feedback from Ohms. Based on what he suggested I did go to the xfxforce.com website to checkout the specs for comparibility and my pc has all the recomended requirements and then some. While I was there I also contacted thier technical support about this issue but they have not gotten back to me as of yet. I also tried to take out the card and put it back in several times but to no avail. I do not have another pc I can test the card in but I would be very curious to see what would happen.



    Any other suggestions anybody might have would be most welcome.



    Thanks!!

  • elpas007 Aug 28, 2008

    I did take out the video card and reseat it firmly in place. Then I went into bios and set the defaults. Then I tried to update the drivers but when I rebooted the screen became blank again. Remember I get nothing on the screen when I reboot. I can't even see the power on self test or any of the boot up process. So I get this problem before any of the drivers are loaded.



    Is there anything esle I can try?

  • elpas007 Aug 28, 2008

    Mytechguru had some good suggestions. This is what I did:

    I did take out the video card and reseat it firmly in place. Then I went into bios and set the defaults. Then I tried to update the drivers but when I rebooted the screen became blank again. Remember I get nothing on the screen when I reboot. I can't even see the power on self test or any of the boot up process. So I get this problem before any of the drivers are loaded.



    Is there anything esle I can try?

  • elpas007 Aug 29, 2008

    Thanks for the suggestion!! I just need to know what do you mean by "video adapter"??? Do you mean its the video card that is causeing this?? Please explain.



    Thanks!!

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  • 83 Answers

You Have To REmove Your Card (uniunstall)
And Install it Again From The Cd Installation

Posted on Aug 28, 2008

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First remove the graphic card and connect the monitor cable to video output of the mother board check the symbol of the monitor which at port connect the monitor and check if the video is coming on it , if yes then is the problem with graphic card get it replaced as its still under warranty ......


Good luck...

Posted on Aug 27, 2008

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  • 623 Answers

  • Check that the monitor is turned on.
  • Most have a light to indicate power and another to indicate that it is receiving a signa;l from the PC.
  • Check that the video cable's connectors are securely and properly fastened to the graphics card and on some models to the monitor.
  • Check that no pins are bent or miossing from the connector.
  • Unplug the PC and make sure the graphics card is securely and properly installed into it's slot.

Posted on Aug 26, 2008

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First check the cable by moving it to test it influences the siignal.
If cable it is ok, then it is probably a faulty video adapter.
A replacement video adapter starts from $7, you can buy a good video adapter for $30 or so.
If you buy you can ask here how to replace it, it is not a difficult operation.

Posted on Aug 26, 2008

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  • 2,028 Answers

Seems that everyone is taking the video driver approach, since this isn't working, let's try a different approach. I believe that this is going to be a bios or an incompatibility issue. Try the bios download from the link bellow.

http://drivers.softpedia.com/get/BIOS/Asus/Asus-P5E-Deluxe-Bios-0105.shtml

Posted on Aug 26, 2008

  • Ryan Rogers
    Ryan Rogers Aug 28, 2008

    Yeah, you can try the bios download I posted earlier.

  • Ryan Rogers
    Ryan Rogers Sep 02, 2008

    Have you tried the bios download?

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  • 521 Answers

Go into safe mode and uninstall graphics
driver then try and load windows.

Posted on Aug 26, 2008

  • tech expert12 Aug 28, 2008

    as you have tried every solutions and got understood of many things.but calling the technician is a better option to try.as he will be doing it on site.and it would be more beneficial.

    please rate the solution.sir.thanks.

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Well here is somthiong for you to try ok first i would power down the pc now unplug the power wires to the motherboard from the power supply now press and hold the bowerbutton for 15 seconds to release any esd now if you have not all ready done so remove the card and get a eraser and clean along the edges of the card then make sure that the card is clean and you may want to insert it into a different pci slot and replace the screw dont overtighten it ok now plug in the motherboards wire form the powersupply and plug in the powercord to the pc and turn it on and see what happenes pleasee let me know what is going on ok best regards mike

Posted on Aug 26, 2008

  • Michael Thomas
    Michael Thomas Aug 27, 2008

    i am still curious is the problem fixed yet or is it still ongoing best regards mike

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  • 93 Answers

You need to update the drivers

  1. Re-seat the Graphic Card
  2. Go to BIOS and Rest the BIOS to defaults
  3. Click here on the support and go to drivers and update the drivers
Regards
http://www.MyTechGuru.us

Posted on Aug 26, 2008

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Definite hardware issue (as you don't see nothing on boot).

double-check the compatibility + requirements.
re-seat the video card.
better if u can try it on another computer + observe.

go for warranty.

Posted on Aug 26, 2008

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  • 10,594 Answers

Since you have not mention PC specifications, so I assume, Back-Up battery in PC looks down. Its installed on board, please replace it.

Posted on Aug 26, 2008

  • Shahid Electronics
    Shahid Electronics Aug 26, 2008

    You right, in 4 months, back-up battery would be fine, no need to replace it. How does PC respond when power up? does it show company logo while booting up?

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  • 6,487 Answers

Try to uninstall/reinstall the video card and make sure that you're installing the software from the setup CD and also you can try updating the software of the video card if you still have the problem after uninstalling/reinstalling it..

Hope that helps.........

Posted on Aug 26, 2008

  • Mark Gil
    Mark Gil Aug 27, 2008

    If this MOBO has a on board video, this is the way way to really check what is causing this prolem, or if yoiu can just try a different video card because if that another video card work fine definitely we already know the problem is with the video card , because it really dont have any thing to do with the battery...



    Good luck........

  • Mark Gil
    Mark Gil Aug 29, 2008

    Yes, this is really cause by the video card and better haev it replace..



    Good luck........

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