Question about Lexmark X1240 All-In-One InkJet Printer

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Poor quality scan? Tips for cleaning this device

Scan at any dpi, a visible while line and dust on photos?
How do I properly clean this scanner under the glass to clear ?
Thanks Lisa ltdownie@comcast.net

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You can clean the scanner glass with warm water and a dust free cloth. Is the line always in the same spot in your scans? Could be something else other then dirty glass.

Posted on Aug 29, 2008

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When you use the flatbed the copy is perfect because the ccd sensor is under the glass cover and obviously is free form dust/ dirt.
On the other hand if you use the feeder the ccd sensor is located in between the roller assembly (not sure exactly for this model).
This means that the page is scanned by the ccd in the feeder, any dirt on the ccd will appear as a black line. I assume that you are feeding papers from the side and not from the top that is why you get a horizontal line.

A quick test to see if the ccd sensor is dirty is to feed the paper from the top side to the feeder. If you get a vertical line it is a proof that your ccd sensor needs to be cleaned.
The worst case is that the sensor in the feeder assembly has a tiny spot that is damaged and it is causing the black line.
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Place the document or image into the scanner for scanning. A scanner with a paper feeder will only receive flat papers and photographs, but a flatbed scanner opens to accommodate books, fabrics and leaves along with flat papers. There is even a attachment for feeding photo slides into flatbed scanners.
  • Step 2 Start the scanning softwaremag-glass_10x10.gif. If the scanner does not engage the software automatically, press the "start" or "scan" button, or click the scanner icon on the computer screen to initialize the software.
  • Step 3 Activate the scan. Click the "file" menu and select "acquire," "import," or another practical choice that applies.
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  • Step 5 Set the resolution for images by number of dots per inch (dpi). For computer screen viewing, 100 dpi should suffice. Use 200 to 300 dpi for items to be printed.
  • Step 6 Use the appropriate setting for scanning black and white text. If the scanner does not show a preset for text, use "line art" or "black and white" at 300 dpi. Then use the optical character recognition (OCR) program to convert the image of the text into a file for word processi
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    IssueWhen you copy, fax, or scan an original, the resulting output contains vertical bands, lines, or streaks in one or more colors.When you print the original, the output is normal. Figure 1: Sample output with vertical white or black linesc01892760.gif Figure 2: Sample output with vertical colored bands or linesc01892761.gif
    NOTE: This article does not apply to most PSC products, to the Photosmart C6100 or C7200 series, or to the Photosmart Premium C309a and C309c All-in-Ones.If you are using a PSC product other than the PSC 2400 or 2500 series All-in-Ones, go to Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans (c01887564) (in English).If you are using a Photosmart Premium C6100 or C7200 series All-in-One, go to Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans (c00899181) (in English). If you are using a Photosmart Premium C309a or C309c All-in-One, go to Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans (c01622189) (in English). Solution one: Reset the All-in-One If there is static interference, or loose connections with the product, this can result in bands or lines in the copy, fax, or scan output. To resolve this issue, check the product connections and reset the product.
    1. Make sure the product is powered on, and then disconnect the power cord from the product.
    2. Disconnect the USB cable from the product, and then disconnect it from the computer.
    3. Reconnect the USB cable to the computer, and then reconnect it securely to the product.
    4. Disconnect the power cord from the wall outlet, and then reconnect it to the wall outlet.
    5. Reconnect the power cord to the product.
    6. Press the Power button (c01892763.gif ) to turn on the product.
    • If these steps resolved the issue , you do not need to continue troubleshooting.
    • If the issue persists , see the next solution.
    Solution two: Clean the All-in-One and print a blank copy If the scanner glass or the white underside of the lid has fingerprints, smudges, lint, dust, or other debris, this can slow performance and affect copy and scan quality. To resolve this issue, clean the All-in-One. Before you begin, gather the following materials:
    • Several clean, soft, lint-free cloths
    • Mild glass cleaner
    Step one: Clean the scanner glass and lid
    1. Press the Power button (c01892763.gif ) to turn off the product, and then disconnect the power cord from the product.
    2. Open the scanner lid. Figure 3: Open the scanner lidc01893292.gif
    3. Spray a clean, soft, lint-free cloth with mild glass cleaner.
    4. Wipe the scanner glass and the white underside of the scanner lid with the dampened cloth. Figure 4: Scanner glassc01893293.gif Figure 5: Scanner lidc01893294.gif
    5. Dry the scanner glass thoroughly with a clean, dry cloth, or chamois to prevent spotting, and then dry the white underside of the scanner lid.
    6. Close the scanner lid.
    7. Reconnect the power cord to the back of the product, and then press the Power or Start button (c01892763.gif ) to turn on the product.
    Step two: Make a blank copy
    1. Remove any originals from the scanner glass.
    2. Load plain white paper in the input tray.
    3. Press Start Copy Black to make a blank copy.
    If the copy is clean, there is no need to continue troubleshooting.If the copy has vertical bands, lines, or streaks, there might be dust inside the product, poor internal connections, or the product might be damaged. See the next solution. Solution three: Service the All-in-One If you have completed all the steps listed above and are still experiencing a problem, service the product. Causes
    • Static interference
    • Loose USB cable or power cord connection
    • Fingerprints, smudges, lint, or dust on the scanner glass
    • Dirt or debris on the scanner lid
    • Scratched or damaged scanner glass
    • Poor internal connections
    • Dirt or debris inside the product
    • Damaged or faulty scanner bulb or parts

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    The following came from HP's site. I have also included a direct link for troubleshooting to your model if the following does not help at the very end of this post.
    Hope this helps!! :)
    Scanned image quality is poor
    • A dirty scanner glass (fingerprints or smudges) will slow down performance and will affect scan quality because the unit is scanning the smudges on the glass. Turn off the unit and clean the glass with a soft cloth or sponge slightly moistened with a non-abrasive glass cleaner.
    • Reinitialize the scanner by shutting down the HP all-in-one and then unplugging the power cord. Make sure that all originals are removed and that the scanner glass is clean. When the power is reconnected and the HP all-in-one is turned on, the scanner will recalibrate.
    • The video driver and video settings on the computer may slightly change the image appearance. The HP all-in-one scans in 24-bit color. Setting the video display settings to less than 24 bit or 24 million colors will result in a loss of color information when displayed on the computer monitor. The video driver itself may change the appearance of colors when viewed on the monitor.
    • Changing the image size will affect how the scan appears. Resizing the scan may make the image fuzzy. Resize the image in the destination or make the original smaller.
    • When scanning an image, save it to a different file format. For instance, save it as a JPEG or TIFF file. When saving a scan as a JPEG, there is often an adjustable quality or compression setting. If the scan is to be used in Windows (such as in a screen saver or for wallpaper), the scan must be saved as a Windows bitmap (.BMP).
    • The destination can represent colors differently than they appear in the original. If the destination is the image editor, modify the colors in the image editor.
    • Make a copy with the same quality settings. If the copy looks better than the scan, the imaging software may be affecting the scan quality. For example, Adobe PhotoDeluxe supports printing at 300 x 300 dpi only, even though the all-in-one product is capable of 600 x 600 dpi. Some versions of Adobe Acrobat change images to either 75 or 150 dpi, depending on the version.
    • Some image editors also convert the file into their own format or use a different default format resulting in loss of quality during the conversion process.
    LINK to troubleshooting
    http://h10025.www1.hp.com/ewfrf/wc/solveCategory?lc=en&cc=us&dlc=en&product=90764&lang=en
    INFO link to your PSC 1210
    http://h10025.www1.hp.com/ewfrf/wc/product?product=90764&lc=en&cc=us&dlc=en&lang=en&cc=us

    Good Luck!

    Nov 28, 2007 | HP PSC 1210 All-In-One InkJet Printer

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