Brother label printer spooler problems

Your Brother printer can be offline, most probably when it is not set as default printer on your computer. Let's take a look at the steps on how do I get my brother printer back online. First, right click on the printer icon in your computer. Go to what's printing and click on printer. Then, remove the check mark in front of use printer offline. The status of your printer would be now back online and ready to print.

https://connectmyprinter.com/how-to-fix-brother-printer-offline-error/

Sir/Madam

MAKE SURE YOUR BROTHER MACHINE IS THE DEFAULT PRINTER

If the printer driver is not set as "default printer", you can not print. Make sure your Brother machine is set as default printer. If your brother machine is not set as default printer, set it as default printer.

1. Click Apple Menu and choose System preferences..., click Print & Fax, Print & Scan or Printers & Scanners.
2. Choose from pull down menu of "default printer".

DELETE ALL PRINTER JOBS

1. Click Apple Menu and choose System preferences....

2 Click Print & Fax, Print & Scan or Printers & Scanners.


4.

For Mac OS X 10.5 - 10.7 users
Choose the print job (1) and click Delete (2).



CHECK THE PRINTER STATUS

Choose brother machine's icon and click "Open Print Queue..." then check the printer status.

The Resume or Resume printer icon which is surrounded by red lines is displayed in printing when the printer is out of paper or the printer is turned off and on. Click Resume or Resume printer.

For Mac OS X 10.8 or later users




For Mac OS X 10.5 - 10.7 users


If you connect the brother printer via USB cable, the error message The printer is not connected or Offline is displayed on Print Queue when the USB cable is disconnected or the brother printer is turned off. Connect the USB cable and turn the brother machine on.

For Mac OS X 10.8 or later users




For Mac OS X 10.5 - 10.7 users






If the other error message is displayed on Print Queue, check if the LCD display or LED indication of your Brother machine is not showing some error. If an error is displayed, go to the Troubleshooting section and find a solution.


REGISTER THE PRINTER ICON AGAIN

1. Choose your printer icon.
2. Click [-] button to delete the printer icon.

1. Click [+] button to register the printer icon again.

In spite of if you click [+] button, the brother machine is not displayed, then the brother machine is not recognized.

If you use the printer via USB connection, reconnect the USB cable or restart the Macintosh or your brother machine.

For Mac OS X 10.4 users

I Suggest You Go To Official Brother Printer Website For Brother Printer Troubleshoot:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002600/000046/faq002646_001.html?reg=us&c=us&lang=en&prod=mfc5860cn_all

Or

If You still having Problem Then Follow Us For Brother Printer Support

The print spooler may not be working.

Start and stop the print spooler Windows XP
To start and stop the print spooler open Computer Management, click Start, click Control Panel, double-click Administrative Tools, and then double-click Computer Management. In the console tree, click Component Services.
Under Console Root click Services (Local)
In the details pane, double-click Print Spooler. Do one of the following depending on the task you want to do:
Click Stop to stop the service.
Click Start to start the service. When you try to install a printer and get an error message "Print Spooler is not running" then Print Spooler need to be configured. Open Print Spooler as detailed above and click on the General tab then select these items - Startup type select Automatic Service status click Start Then click OK

Hello

lick on the "Start" button in Windows and select "Control Panel." Click on "Printers and Faxes" to display the printer icons.

Right-click on the Brother HL's icon and click on "Properties." Click on the tab labeled "Advanced."

Click on the "Device Options" button on the top of the tab, labeled with a wrench icon. In the menu in the "Device Options" window, double-click on "Improve Print Output."

Click on "OK" to close the advanced properties window. Click "OK" once more to close the properties window and save your settings

This should solve the problem

1. Verify USB cable is connected directly from USB port of printer and the USB port on back of computer. If not, connect directly to both the printer and computer and try to print. If the printer does not print, go to step 3.
2. VERIFY THAT THE BROTHER PRINTER IS SET AS DEFAULT
This is especially important if you use the print icon to print from within applications. If the Brother printer is set as the default printer, it will have a check mark. If it is not set as default:
To set your Brother machine as the default printer, RIGHT CLICK on the Brother printer and select SET AS DEFAULT (PRINTER).
3. VERIFY THAT THE PRINTER STATUS IS READY AND THE PRINT QUEUE IS EMPTY
A. Click on START, RUN
B. Type: CONTROL PRINTERS and click OK.
C. Locate the Brother printer in the list and hover your mouse over the Brother printer icon. Below is an example of what you may see:
Status: Ready (Could also state: USE PRINTER OFFLINE or PAUSED)
Documents: 0 (Could be any number)
D. If there are any documents waiting in the queue, right-click on the Brother printer and select CANCEL ALL DOCUMENTS, depending on your operating system. This should clear the queue.
E. If the status states: USE PRINTER OFFLINE, right-click on the Brother printer and select USE PRINTER ONLINE depending on your operating system. This should set the printer driver ONLINE.
F. If the status states: PAUSED, right-click on the Brother printer and uncheck PAUSE PRINTING. This should allow the printer to resume printing.
G. If the status is ready and no documents are in the queue, attempt to print the Windows test page. If not successful, verify the selected port. If USB is the selected port follow step 4. If USB is not selected,change the port to USB, then attempt to print the Windows test page. If not successful proceed to step 4.
4. Turn the printer OFF.
5. Close any open programs.
6. Click Start, Run, type: control printers
7. Right click Printer, left click Cancel All Documents (if available). Confirm if necessary (click OK).
8. Right click Printer, left click Delete. Confirm if necessary (click OK).
9. Left click File menu, left click Server Properties, left click Driver tab, left click print model name, left click Remove button, click Confirm.
10. Close the Print Server Properties window to return Printers and Faxes window.
11. Check that the USB cable is properly connected at both ends.
12. Turn the printer ON.
13. Wait until printer has ready light or green status, watch the Printers and Faxes window to see if printer is automatically reinstalled.
14.a. If printer was automatically reinstalled, right click Printer icon, left click Properties, left click Print Test Page button. If the printer is not automatically reinstalled, call Brother Customer Service at 1-877-Brother (1-877-276-8437).
b. If printer was not automatically reinstalled, try a new USB cable. Ifthe printer still is unable to print, call Brother Customer Service at1-877-Brother (1-877-276-8437).

Its a problem with Vista with the print spooler. Try the following.

1. Click start then Control Panel.
2. Double Click Printers
3. Right click the Brother and select Properties
4. Click on the Advanced Tab
5. Select print directly to Printer, then Apply

This should do the Trick, If it doesnt let me know, I know of another fiix

Thanks!
Jim

Right click on your My Computer icon. Go to Manage. From there, expand the Services and Applications section. Select Services. On the right hand side, scroll down until you see the "Print Spooler" entry. Doubleclick it. If the "Startup Type" is anything but "Automatic" change it to that. Then click the "Start" button, then "Apply" then "OK". You should be working now.

When you refilled the paper, did you load a different size paper? Try this: on your PC, left click on START, then left click on CONTROL PANEL. Next, left click on PRINTERS. Find your BROTHER on the printers page and view the status box. Does it show READY? Are there any DOCUMENTS pending? Left click (you may have to click twice)on the BROTHER icon. The PRINT QUEUE appear, showing any documents waiting to be printed, and their status. If anything is in the queue, cancel all documents so the queue is clear. Next, RIGHT CLICK on the BROTHER icon . On the drop down menu,left click on PRINTING PREFERENCES. Make sure the settings match the paper you have loaded in your machine. If something is not right (Paper size, orientation,etc) the machine will not print. Carefully check all the settings and correct as necessary. To test, first click OK to exit PRINTING PREFERENCES. On the same menu, left click on PROPERTIES. On the GENERAL tab, left click on TEST PAGE button to generate a test print.

Hi - You can download the manual by clicking the link underlined in blue below:

PT1000



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