The machine is screaming that each toner in turn wants changing - however we do not use the colours at all - they do not appear empty when I take them out and look at them
I need to override and just use black. Can the colour print facility be switched off?
Switching off and on, taking the toners out, tapping and putting them back does not work. Last time we spent a fortune changing to new ones when they are not used
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If the Toner Low/Empty message does not automatically clear when a new cartridge is installed, use the following to clear the message manually:
1.Press MENU # 1 9 3 4. The machine should display TECH. 2.Press MENU, and ENTER. The machine should display TECH Mode. 3.Press the left arrow < once. The machine will show NEW CARTRIDGE. 4.Press ENTER, the machine will show YES. 5.Press ENTER, there should not be any Toner Low/Empty message. 6.Exit TECH MODE, press MENU # 1 9 3 4. The machine will no longer display TECH.
If Toner Low/Empty message continues, there may be a problem with the toner cartridge or the machine.
if you have changed the drum/toner unit then the machine should have a fuse on top of the drum unit.I have come across some cartridges that don't have them on the unit.The fuse resets the fax so that it knows there is a new unit installed.If that does work then clear the machines memory using the control panel
Press print button. Choose replace ink. Ignore this two steps if the display on your printer is Colour Ink is Empty.
Open cover. Press the round side of the ink cartridge holder arm and the holder will pop up. Take out the ink cartridge. Put in the new cartridge and pop the holder arm back by pressing it down.
Remember to remove the seal below the new ink cartridge before replacing it.
Ignoring the Toner Empty Message
When the toner cartridge is empty, the machine shows a “Toner Empty”
message and stops printing.
You can set the machine to ignore the message when it displays and to
continue printing the pages.
1 Press Menu until “Machine Setup” appears on the display.
2 Press the scroll button ( or ) until “Ignore Toner” appears on the
bottom line and press Enter.
3 Press the Scroll button ( or ) to select “On” or “Off.”
Select “On” to ignore the Toner Empty message.
Select “Off” to stop printing when the message appears. This is the
4 Press Enter to save the selection.
Your machine did not recognize the new cartridge. Remove the yellow, count to 10 then replace it. The machine will ask "did you change the color yellow?" Select yes by dialing "1" - if after the cleaning cycle "near empty" still appears, you need to contact Brother for repairs. You can safely use the machine until "INK EMPTY" appears.
This could be a couple of different things. The first is that you are running out of ink or toner. Or you could have your toner save turned on.
You can conserve toner using this feature.
When you set Toner Save to On, print
appears lighter. The default setting is Off.
1 Press Menu/Set, 1, 6, 1.
2 Press ▲ or ▼ to select On (or Off).
3 Press Stop/Exit.
sounds like you have a bent toner sensor. turn the machine off and take the toner out and place on the side
what you could try to do is grab a piece of paper fold it in 4 like so __ __ |__|__| __ |__|__| then rip one piece like so |__|
then rip one piece off and fold that 5 times over it self.
look into where the toner goes in the middle you will see a silver bracket with a black round piece of plastic on the top left conner you need to put that piece of paper under that coner where the black circle is and turn the machine back on then put the toner in.
if this does not work you need a tech to look at it
1. It tries to pump toner into a reservoir. If it doesn't activate a full sensor for the reservoir, it shows toner low.
2. Take the toner out and shake it hard about 10 times, this will make any settled toner loose, and should solve this. The problem is normally caused by old toner (your supplier might have had it on their shelf for a year or two).