The machine is screaming that each toner in turn wants changing - however we do not use the colours at all - they do not appear empty when I take them out and look at them
I need to override and just use black. Can the colour print facility be switched off?
Switching off and on, taking the toners out, tapping and putting them back does not work. Last time we spent a fortune changing to new ones when they are not used
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There are many possible causes. You'll have to do a bit of detective work to find your particular problem. you're either getting unwanted toner, or the printing process is being interrupted.
The photosensitive drum can get a mark or a spot or even a damaged area. This usually presents as a regular area which repeats, going down the print, rather than a streak It may be possible to clean the drum with a soft tissue -- perhaps with the addition of a little Isopropyl alcohol. If you have a replacement drum, try that. In most cases the drum is part of the cartridge, but not always. Loose toner in the system.
If your drum is leaking, or you've spilled some toner inside the printer (perhaps after shaking the cartridge to get more life out of it) the excess toner may cling to the paper in streaks and get fused onto it. The cure is a good vacuum clean of the insides.
Sometimes a small corner of a sheet of paper (or similar) can get caught in the workings of the printer, This can obscure part of the optical (especially with LED printers) and cause a blank streak in the printing. Dust and toner on the LED head can cause similar problems and fuzzy printing. Tissue and alcohol again!
Without knowing the Model of Printer and any specifics I will try to cover all the bases I can.
If your printer uses a Tri-Colour cartridge and Black Cartridge then it is most likely that either the Magenta in the Tri-Colour cartridge is either Empty or Blocked or the Black cartridge is Empty.
To test this you can take the Tri-Colour and Black Cartridge out of the printer and press the Printhead against a tissue. The Black should be a solid black line approximately a centimeter long by 3 Millimeters wide. The Colour should have three solid lines, one of each colour Cyan, Magenta and Yellow. If either of these is not clear then the cartridge that does not leave clear footprints will either be empty or blocked.
If your HP printer uses seperate ink tanks for each colour then the Printhead may be blocked or the Ink Tanks are empty.
If it is a Laser Printer then there are several possibilities open. The Toner Cartridges are Empty or the Toner Seals have not been removed. If they are still full and the seals are removed then the Imaging Mirrors may be damaged or the Imaging Drum(s) may be damaged.
Open the ink cartridge cover. Pull the lock release lever down and take out the ink cartridge for the color shown on the LCD.
Reinstall the ink cartridge and lift each lock release lever and push it until it clicks, and then close the ink cartridge cover.
The LCD should then display: Did you change xxxxxx? Yes No. The LCD should display this question for the color(s) that was replaced. BE SURE to select Yes using the up or down arrow key or Dial Pad. If Yes is not selected for the replaced cartridges, INK EMPTY will appear again.
After all the correct selections are made, the machine will then go into a cleaning cycle.
If the LCD displays "No Cartridge", there is a possibility that ink cartridges other than ones you replaced are empty. Follow steps below to check the ink volume. If there are empty ink cartridges, please replace them.
Press Ink or Ink Management. * If your Brother machine does not have the Ink or Ink Management key on the control panel, please pressMenu. Press the Up or Down arrow key to select Ink or Ink Management, and then press OK.
Press the Up or Down arrow key to select Ink Volume. Press OK.
The LCD shows the ink volume. Press the Up or Down arrow key to select the color (colour) you want to check.
If the message "No Cartridge" does not disappear, unplug the machine from the AC power outlet and wait approximately 10 seconds, and then plug it back in. If the date and time appear on the display, the issue is resolved.
First of all this machin is not work by ink it is a toner driven machin. Ensure the waste toner tank is empty, then try again, if it is still the same problem you will ned to change the drum unit after it will work as new.
If the Toner Low/Empty message does not automatically clear when a new cartridge is installed, use the following to clear the message manually:
1.Press MENU # 1 9 3 4. The machine should display TECH. 2.Press MENU, and ENTER. The machine should display TECH Mode. 3.Press the left arrow < once. The machine will show NEW CARTRIDGE. 4.Press ENTER, the machine will show YES. 5.Press ENTER, there should not be any Toner Low/Empty message. 6.Exit TECH MODE, press MENU # 1 9 3 4. The machine will no longer display TECH.
If Toner Low/Empty message continues, there may be a problem with the toner cartridge or the machine.
It uses Ink Cartridges. (It may say toner as that what most people say ink is these days) - correct me if I am wrong!
The different ink colours are seperate, so you only replace the one which is low. Print heads need to be changed after changing the ink 2-3 times but it does not say that anywhere (I think they would recommend changing it all the time but that makes this v.expensive running costs which beats the object of this printer)
Yes I do have one, so I know what I am talking about.
Just a shame as my experience has led me to believe that this drains the ink as it calibrates every time you turn it on! (Paid £400 for this when it first came in the UK)
I do not leave it on standby and ink lasts me max a month and I only use about 100 ~ 150 pages (**** really) hence why use a laser for B/W and this for every thing else.
Plus any one know where you can refill this cartridge using standard ink?