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It sounds like its the antenna, although it could be the docking station itself, or even the receiver. The best way to narrow it down is by testing against other equipment (if you happen to have other docking stations and or antennas) If it produces the same result you know its the radio. If you swap antennas and it works, obviously the antenna; and the same goes for the docking station. You can find replacements at tss-radio.com.
IF you take it out of the home dock and run it on batteries, I'll bet you it works again. The newer home docks TURN OFF the FM transmitter. Try a car dock, or try it with just the power plug plugged into the bottom of the MyFi, without the home dock and see if you can now get the FM transmitter to work. Let me know. Thanks and good luck.
You have probably lost a local repeater. Try moving it temporarily to a south-facing window. Here's another one to try: Put in dock and turn off with button on unit. wait 10 seconds, now press "2" "0" "7" "XM" buttons one at a time in that order ON THE FRONT of your SkyFi2 and the radio will go ON by itself! Now, press "Display" 4 times. You will see a screen that says "SAT1", "SAT2" and "TERR". You need a constant checkmark for DEMOD on at least one of the 3 boxes. Please tell me which ones are checkmarked and the average "BER%" number is. The lower the BER% number, the better. If BERis 100%, you are out of luck. Write back and let me know what you read. Press "Display" 5 more times to go back to regular screen. Thanks,
check the antenna and see if its grounded out anywhere, like if its chaffed and grouned to the car somewhere. If not try turning on the unit outside of the car or using it in the home dock, if it does the same thing its a problem with your unit or car dock
My experience with the XM2Go is that it never really works well on the portable antenna -- in my case not a complete failure, but that might be because I am in an urban area there are ground transmitters in addition to satellite reception. But any movement disrupts the signal Here's the solution - record some music on myxm (up to 5 hours) while docked, and play that music when not docked to an antenna.
The unit has an internal antenna (that is really poor) that is activated when you unplug the external antenna. This is why you get some signal when you unplug the unit.
I assume the problem is the antenna itself.
My suggesion is that you charge up the unit, take it to a place that sells XM equipment AND has a demo unit working. Be sure to take your docking station with you (it has the plug in for an external antenna). Ask the sales rep to please connect your unit to an external antenna to test your unit as you are trying to determine if your antenna is bad. If it works, you need a new antenna (cable may be cut on the inside or antenna may have water/weather damage). If it does not, then there is an electrical issue inside the unit and the unit itelf will need replacement/repair.
You cannot adjust the volume when the stereo cord is plugged into the back of the dock. Instead, plug the stereo cord into the front headphone jack of the dock. You will be able to adjust the volume then.
Hi guys!! I am a sirius satellite radio employee and unfortunately, when this happens (usually when the receiver is about 2 years old) the radio is pretty much shot. It is a common problem with the older sportster models, but not so much with the newer one. As the receivers are probably more than a year old, they are now out of warranty and the only resolution is to call us at sirius and say you want to cancel the subscription on the radio. When cancellation is imminent, we will offer to send you a replacement (although it will be a different unit not compatible with you current docking stations) at no cost to you. Sometimes an antenna replacement will actually stop the problem, but it will happen again very shortly afterward, and thus it is only a temp fix to a permanent problem. Hope this helps you out!!
Sirius does not stand behind their products, There is no out of warranty repair for their radios, and they do not offer sites for repair. Seems like this is a definite problem with this model. Their solution is to buy a new radio,(with all the new-docking,boombox etc) accessories. also they charge $75.00 to change to the new radio.I liked my sportster 1 because of the FM modulator. It just had to be centrally located and all the radios in my home picked it up(no docking) the new radios require $50.00 docking stations for each stereo location and radio location, unless you bring a boombox everywhere, and the sound isn't the same. I feel there should be a class action lawsuit against Sirius for these reasons and I might look into it. What do all you think?