My name is Ray. I purchased a new external hard drive from **** Smith and I am having a problem getting my WD Elements SE to run on my Mac. I am running MAC OS Version 10.5.8. Can you help??

Visit the company website they will likely have the solution to your problem. http://www.wdc.com/en/products/products.aspx?id=260

Just a guess but some computers have a 2T limit in recognizing the HDD. Try formatting it to two 1.5T drives.

transfer files through itunes...

For Windows:
Plug the external drive into your main computer. Open up My Computer, Right Click on the drive, choose Format, select FAT32.

For Mac:
http://www.mac-forums.com/forums/other-hardware-peripherals/49932-formatting-external-drive-fat32.html

This guy recovers lost drives and does it remotely. http://FreeDataRecovery.us

You can download the manual from here.

You can use a pc formatted drive with a mac but to format it as a mac drive go to applications then into utilities then go disk utility. Once opened in the left hand side choose your hard drive on the right hand side you will see buttons "First Aid", "Erase", "RAID and "Restore". Click on Erase under volume format choose Mac OS Extended (Journaled) then name your hard drive and then click the erase button down below the name box. Hope this helps

yes you need the cd. you will have to go to western digital support and get the cd

Take it back to where you bought it, and get a replacement,
or at least get them to demonstrate that it _does_ work, when connected to a Mac computer (not a Windows computer).

You can't. Windows and Mac are two different company's.