Question about HP OfficeJet R80xi All-In-One InkJet Printer

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Black ink carriage broken

Black ink carriadge broken and the message is that there is no black ink carriage. The carriage is broken from the bottom not form the latch. when i put my finger inside the color cartridge there is like small spring that is not there in the black cartridge. Can this be fixed and how.

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With most laser printers nowadays, it would be easier to junk the one you have and go buy one from wal-mart or someplace of the like than to have it fixed. most printer manufacturers dont even sell replacement mechanical parts through their sites anymore... its just not cost effective to either the producer or consumer.

Posted on Aug 26, 2008


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Posted on Jan 02, 2017


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hi, first remove your ink cartridge; and clean inside the carriadge, install a new cartridge, and reset your ink counter use this link to reset the ink counter, if my solution helps you please vote it thanks

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If ink level reach ink out level, follow How to.. on Epson status monitor. But, if it's not, turn off printer. Unlock carriage lock, then move carriage by hand. Or you can turn on printer and unplug power while carriage moving. Then move by hand freely.

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Good day sir/maam, chances are the black ink cradle has dried ink which causes loss of black ink, check to see if there is ink flow from the ink to the paper. remove the cradle or carrier of the ink cartridge and clean them with warm water. reassemble them after cleaning. If you have problems with cleaning, bring it to your dealer, they usually have technicians there to help you out.

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My HP Officejet 7210 all in one is showing the following error message: Carriage Jam. Open carriage door, clear jam, then press ok". There is no jam, I have looked through the back door and the front of...

Carriage jam means the carriage, where you put the inks, can't move right to left properly. Sometimes ink on the clear strip behind it is the cause. You can carefully clean with damp Q-tip, and check also that the cleaning assembly on the right where the printhead parks, is not stuck.

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1 Answer

I traveled to NY and now my printer gives me a message that the color cartridge is not installed properly. I changed the color cartridge, turned the whole system off and still same message color cartridge...

There is a tiny switch where the ink cartridge goes at the bottom of the carriage assembly. If that switch is broken it will never see the ink. Unfortunately it's probably a shop repair to change the carriage or print engine.

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You most likely need a new carriage assembly. There are contacts in the bottom front that contact the ink cartridge circuit board. If they are bent or broken you need a shop to replace this part.

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There is a small switch in the bottom of the carriage where the ink goes, if it is broken you will need a new carriage assembly.

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We have several of these in our company and the most common "Carriage Jam" cause is a glob of black ink in the bay on the right side. Once glob is removed, and "Carriage Jam" message appears again, press OK, and it prints fine from then on. Today the black ink glob was flat on top. Watch out for leaky cartridges, as the design of the particular HP device provides a nice catch pan for the tri-color ink cartridge, but not for the black one, so a leaky cartridge, besides being expensive and wasteful, can goop up the bay causing the carriage jam error message to try to get you to take a closer look.

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1 Answer

Black ink Catridge

Sorry but I did not fix the problem. I will attempt to fill the gap at the bottom of the cartidge maybe with a piece of cardboard. Otherwise I will have to do something else since I do not own a credit card and I am from far in Malta in Europe. Thanks for your care.

Aug 26, 2008 | HP OfficeJet R80xi All-In-One InkJet...

1 Answer

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Clean the ink carriage that should take care, use alcohol to clean the carriage head then insert the ink cartridge.

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