Question about Computers & Internet
The computer has been beeping 2 times, it has come to my understanding that it could be a problem with the memory or video card. The only thing i am able to do to stop the process of my computer restarting itself is to press F1. I've pressed almost every other button available and nothing has worked. Also, i've pressed the ctrl, alt, delete combo and it automatically restarts the computer. I'm not sure how a computer gets a virus, if u could explain that to me i would appreciate it, but from my understanding on that, the computer shouldn't be infected since i did a norton scan the day before and nothing appeared. The computer was fine the next day, it was then shut off for the day, until a family member turned it on and then the problems began. Nothing seems to point to a virus to me, but i'm not sure, i only know that there was an AVG program that kept popping up with a warning of a threat, and it would proceed to opening an internet window trying to do a scan, but we always x'd out. Could that be part of the problem? Thank u for hte previous answer, i will surely check on that as well, but for the time being, a lot of buttons have been pressed with no answers, except when i choose to go into the computer regularly, where the computer brings up a long listed code that is similar to ware(0)hard(0)ware(0), i can remember that it does look like hard ware and that it has 0's in between the letters, every four letters i believe. That only happens when choosing anything put entering in safety mode.
Well, first off the beeps indicate a hardware/firmware issue. I don't yet have the info on exactly what two beeps mean in your case as it can vary between manufacturers. There are two major firmware ( bios ) OEMs for motherboards, one being AWARD and one being PHOENIX ( sp ). But there are several others and their beep codes would vary most likely.
I need your EXACT manufacturer and model # of the computer to go further. Most of that information is located on the bottom of a Laptop or on the side of the case in a Desktop, unless it is a shop built unit in which case motherboard model # would have be ascertained visually by removing the case or using some software like SciSoft Sandra LITE from here The SciSoft software is not nearly as effective when it comes OEM computers ( Sony, HP, Dell, Acer, etc, etc ) because the OEMs tend to have their motherboards built for them by motherboard OEMs in such a way as to prevent to much general knowledge becoming available to the public. I.E. they want the customer coming back to them for all future purchases of add-on and replacement hardware.
I know this is long, dry, and boring, but since you seen willing to communicate ( unlike most of the people I deal with ) we need to have some common ground from which both of us can learn. I about your system and you about the many, many possiblities that have to be eliminated before even good questions can get a good answer.
I hope I have not kept you waiting to long, I'm an American in Korea ( retired Navy ) and so have sufficient time to deal with exhausting problems. My answers tend to be technical and I use links a lot to provide support for my answers and education for the person I am dealing with.
Now please come back to me with computer manufacturer specifics, make and exact model please
Posted on Aug 27, 2008
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Posted on Jan 02, 2017
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