Question about Acer Aspire 1640Z Notebook

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Keyboard and mouse do not work of my notebook they work fine in the safe mode but not in the normal mode. Sometimes I can begin with my password but never finish it. Also I have problems with shutting down the laptop, it takes ages.

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The safe mode avoids loading all the files that are used in the normal mode.

Either you have a virus of some kind (present in one of those files not loaded in the safe mode) or other malware.

You need to run a few things on your system such as Spybot S&D, Ad-Aware, and perhaps do a free online scan at a reputable site; some of those sites are hard to get rid of.

Also. Windows Defender has been very stable and has proved useful as well.

All of the above-mentioned are freeware.

Posted on Aug 26, 2008

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Sounds like you have a software issue rather than ahardware, problem could be spyware or even a virus. Something is using all your resources and you need to get that system cleaned.

I have created a tutorial that should help you get the issues fixed

http://www.celtekusa.net/docs/celtekusa%20slow%20computer.pdf

Download the pdf, and follow the instructions. You will find links to all the programs and instructions you need to get your system back on track

Let me know if you need any more help

Posted on Aug 26, 2008

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