Question about Dell Axim X5 Pocket PC

1 Answer

Hello - amix x5

Hi, It seems you have been unable to see my solution in the premium you purchased, even though I was one of the first to post in.

I have been asked to solve your problem.

What is the brand and model of your wireless router? Does it support the B network your pda wireless is?

Id also like to know as much detail of the wireless card you have on the pda.

lets start with these details and continue from there.

Thanks,
Ekse

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  • 5 more comments 
  • Ekse Aug 26, 2008

    Ok, I had a look around, your router does support the wireless B standard your wireless card is.



    The problem may be that your wireless G router (802.11g) may be in g mode only, as your adapter is wireless B (802.11b) it may not detect the router as the router is in a diffrent mode.



    The router would need to be set to mixed g/b mode



    also try installing ministumbler (wireless scanner program) to the pda

    available on this webpage
    http://www.stumbler.net/

    scan around with the stumbler it should detect the network, if its set to the wrong band, G only for example it wont be detected set the router to mixed B / G mode.





    the ministumbler is available on the right side menu, you need to connect with active sync to install it.



    ones installed you can find the program from start -> programs -> ministumbler



    heres what the program looks like






    as I don't have a wireless on my pda, it says no wireless but yours should scan.



    it should detect the network, if not, its most likely set to G only, and needs to be set to mixed b/g mode in the router config pages.

  • Ekse Aug 26, 2008

    I sent you a email earlyer did you get it? I can configure your wireless router remotely if you can't do it. we can discuss that via email if required.

  • Ekse Aug 26, 2008

    You need to download the program into your pc and then to the pda with active sync..

  • Ekse Aug 26, 2008

    You actually do already have the wireless, but a wireless modem would be easyer, but it does work this way also, just need to change some settngs, try the wireless scanner on the pda, to find out if the card works with the pda.

  • Ekse Aug 26, 2008

    not scanning.. press the green arrow or file -> enable scan.

  • Ekse Aug 26, 2008

    I can help you with the configuration of the settings later, im sick currently I want you to email me, I sent you a email earlyer.



    Il reply to you with instructions today or tomorrow on how we can start up a remote support session so I can figure it out with you.



    or you can try adjusting the settings yourself



    do you know how to get the configuration pages for the router open? its most likely http://192.168.1.1 into your web browser to open the router. you need togo into the wireless settings and make sure its set on mixed b / g mode.

  • Ekse Aug 26, 2008

    Can you give me your email address? Did you receave the email I sent you earlyer?



    I can email you the instructions now and we can solve it right now if your available. I won't be available for much longer today.

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My wireless router is a Belkin Wireless G Router - 2.4 GHz 802 11g. I do not know what you mean by supporting the B network in my pda.

The wireless card we have is a Symbol for pocket pc/pda. Spectrum24 High Rate Wireless WiFi Networker 802.11b 11Mbps.

Posted on Aug 26, 2008

  • 2 more comments 
  • anhinga Aug 26, 2008

    My PDA is not connected to the internet. I do have Active Sync. My computer and PDA recognize each other. I am with cable Comcast and I called them about hooking up to the internet and they said I would have to get a wireless modem. Any help you can give would be greatly appreciated.



    Ruth

  • anhinga Aug 26, 2008

    I have downloaded the ministumbler and it says not scanning. I guess we will have to manually change my router setting. Let me know what to do. Thanks.



    Ruth

  • anhinga Aug 26, 2008

    I went to the settings page and internet explorer will not open the page. Sorry you are sick. Email me when you feel better. Thank you



    Ruth

  • anhinga Aug 26, 2008

    I pressed green arrow and file - enable scan - pressed green arrow again and it still will not scan.

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