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Can not send e-mail just started a pop up comes up and tells me to complete the puzzle below and resend. how ever no puzzle comes up

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  • Josh Gahan
    Josh Gahan May 11, 2010

    Wow ok this sounds very odd , what are you using to send your emails ?

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  • 42 Answers

Hello Aylene.

There are 2 points to this.

1. You may have a virus pretending to be your email sender so that it can glean your password.

2. You are using Yedda to send emails (which I believe use the AOL mail system...tho I may be wrong on that)

To sort this out do the following.

1. Scan your computer with a GOOD checker, like norton, or AVG. And then after that, use Ad-Aware to get rid of adware from your system, then try sending it again.

2. Get a better email address. Use something like Yahoo, or Googlemail.

That should solve your problem.

Posted on Aug 26, 2008

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Mostlikely you are infected with either a Virus or a peace of spyware. Go get Ad-aware http://www.download.com/Ad-Aware-2008/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5&cdlPid=10844457 and install it and run a scan on your comptuer. when you are done with that go get Spybot Search and destroy http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10122137.html?tag=mncol&cdlPid=10861988 and install/run it. once you are done go to http://housecall.antivirus.com and run a free virus scann.

if this doesnt help please give us more information. What email system are you you using? Yahoo? Google? and are you using Outlook, Outlook Express, Eudora, Thunderbird, or something else to check your email?

Posted on Aug 26, 2008

2 Suggested Answers

msuhelk
  • 106 Answers

SOURCE: I can not send e-mails.

THIS LOOKS IS A VIRUS ACTIVITY

CHECK YOUR SYSTEM FOR VIRUS UPDATE AND SCAN FULL PC .

Posted on Aug 26, 2008

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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