Question about Canon XL2 Mini DV Digital Camcorder

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Sound Problem Sound becomes choppy or mute during replay. What can I do?

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Digital video camcorder are recording signals in very thin line (as thin as 1/8 of a hair.) Therefore, following symptoms may appear if video heads become dirty even a little. Video heads may become dirty under the following conditions: (1) When using the camcorder in humid or hot places. (2) When using cassette with damaged or dirty tape. (3) When using the camcorder in dusty places. (4) When using the video heads without cleaning them for a long time. Note: Before you make important recording, clean the video heads and make a test recording first. We also recommend cleaning the video heads after use before storing the camcorder.

Posted on Sep 04, 2005


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If the heads become dirty, “NEED HEAD
CLEANING” appears during recording. During
playback, moreover, the following symptoms
≥Mosaic-like noise appears partially or the
sound is interrupted.
≥Black or blue mosaic-like horizontal stripes

When normal playback cannot be performed
even after the head cleaning
One possible cause is that normal recording
could not be performed because the heads were
dirty at the time of recording. Clean the heads,
and perform recording and playback again. If
normal playback can be performed, the heads are
clean. Before an important recording, be sure to
conduct a test recording to make sure that normal
recording can be performed.
≥If the heads become dirty soon after cleaning,
the problem may be the tape. If so, try another
≥During playback, the picture or sound may be
interrupted momentarily, but this is not a
malfunction of the Camcorder. (One possible
cause is that the playback is interrupted by dirt
or dust that momentarily adheres to the heads.)

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