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My icons have disappeared, I am unable to get into the internet and my system is very slow. I can only access my e-mail and the internet from a guest account that my granddaughter set up for me. What could be the problem?

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Well my friend this is really simple, one of the causes could be a virus, check if u have an antivirus installed on your system and updated with the latest definitions. If not then you are going to have to run a system restore on your computer in order to return it to the last day that you used your computer successfully. Do this by clicking on start, then accessories, select system tools and there you will find the system restore option. If that does not work aswell then you are going to have to format your system and install a new copy of your OS(operating system)

Posted on Aug 26, 2008

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Posted on Jan 02, 2017

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