MY GRANDCHILDREN WERE WATCHING A VIDEO AND ONE OF THEM ACCIDENTALLY UNPLUGGED THE DVD PLAYER, WE NOW HAVE SOUND BUT WE LOST THE IMAGE ON THE SCREEN. CAN IT BE FIXED? ENRIQUE PERCAL

Have someone open the unit to make sure little hands have not placed something inside that is blocking the optical pickup that is used for the picture.

Without knowing the model of your remote or direct tv box it is impossible to answer that question other than to say, did you try unplugging the power from the box, waiting a minute or two and plugging it back in?

Hi, my name is John. Welcome to FixYa. Put the TV on channel three or channel four. Thanks for choosing FixYa....John

check leads if they are connect in the normal video slot on dvd player and chek the player settings what out pot it is on

I would try a different set of cords (rca jack plugins)

talk with your insurence company..and then buy a new-one..it is possible that the digital mp decoder circuit is damaged by the accident...good luck...Ron

lpug ur dvd. without turning the power on press and hold the stop button then press the power button

Hi You haven't included alot of details, but if you are connected through a VCR, then the copy protection on the DVD will cause that effect, or if you have accidentally connected your yellow video cable to one of the component video jacks on the back of the DVD player, or possibly you are trying to play a PAL DVD on an NTSC player. Those are the most common things we see when the average consumer has video problems, but sound is ok. Hope it's one of these, and not truly a video problem. Good Luck!

Your problem while watching cable tv sounds like a bad tuner with little or no adjacent channel rejection. The problem with the DVD and I think to some extent the cable sounds like a video processing problem. This unit has digital video circuits and could easily cause the problem you describe. The easiest and probably the cheapest solution would be to replace the board with a refurbed unit. Two companies which sell refurbed boards are PTS Electronics, Bloomington, IN (www.ptsinc.com) and Tri-State Module, Evansville, IN (www.tristatemodule.com). Good luck.

I think I already answered this question but here it is again. Your problem while watching cable tv sounds like a bad tuner with little or no adjacent channel rejection. The problem with the DVD and I think to some extent the cable sounds like a video processing problem. This unit has digital video circuits and could easily cause the problem you describe. The easiest and probably the cheapest solution would be to replace the board with a refurbed unit. Two companies which sell refurbed boards are PTS Electronics, Bloomington, IN (www.ptsinc.com) and Tri-State Module, Evansville, IN (www.tristatemodule.com). Good luck.