Question about NetGear WGR614 Router

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Disconnects from internet when recieving phone calls

Router drops internet connection when getiing calls on wireless phone....any help?

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  • leon_laskows Aug 27, 2008

    cordless house phone...we have to unplug the router for a few min. then plug it back in so it resets, and it doesnt happen all the time

  • Jon Amburn May 11, 2010

    Cell phone or cordless house phone?

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  • 15 Answers

If you have DSL, make sure you have line filters on everything that has a phone line; phones, fax, satellite boxes, everything.

Posted on Aug 27, 2008

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My Belkin F5D7633-4A ADSL2+ modem with wireless router is disconnecting from the internet with increasing frequency. To reconnect I pull out the power cable feeding into the back of the router and after 10...


There could be a number of things going on. I'll list some of them that you might check:
  1. Your wireless network does not have security enabled, and your neighbors are using it to download files using P2P networks. These P2P network connections are crashing your router. In order to resolve this issue, enable WPA or WPA2 security on your router per the user manual.
  2. One of the filters on your phone line has been removed or is failing and needs to be replace. Remove each filter on each line one-by-one and run your Internet connection for a while to see if it fails. Do this one-by-one for each filter.
  3. You recently started using 2.4GHz cordless phones in your home. Get rid of these cordless phones and buy DECT 6.0 compliant cordless phones that use a different radio frequency.
  4. Check the wiring of your telephone jacks to make sure that the connections are solid and that there is no corrosion on the connection. Verify that all jacks and cords are undamaged
  5. Call your DSL provider and complain that their service drops-out on a regular basis.
Hopefully one of these suggestions will fix your issue.
Good Luck

Dec 30, 2010 | Belkin (F5D7230-4) Router (587009)

1 Answer

Since getting a new Dell laptop and Linksys E1000 (also have HP desktop), my internet connection keeps dropping (no problems ever before)- sometimes I can stay online for 2-3 hours or it can go in 15...


Hi,

we need to first figure out whether it the modem or the router which is dropping the connection.

Please connect one of your computer directly to the modem, by pass the router and access the internet. If the connection drops then its the modem which is dropping the connection and you need to contact your isp to check it.

If the internet works fine directly with the modem then its your router which is dropping the connection. To fix the router we can upgrade it firmware.

To upgrade the firmware please visit the link below;
http://homesupport.cisco.com/en-us/wireless/linksys/E1000

Note; If you are not comfortable upgrade the firmware then don’t do it. If not done properly then it can damage your router.

Rashish

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I have a Westell DSL modem & a D-Link DIR-625 wireless router. Everything has worked fine for years but a few days ago the Internet connection went down. I contacted AT&T for support. During the...


you need to configure the dsl modem to be on bridge mode after you did it successfully. that is the time you configure your d-link for you to connect to the internet.
call first your ISP to configure the modem to Bridge mode after that call your manufacturer of the dlink for them to configure your connection

Jun 11, 2010 | D-Link DIR-625 (790069292637) Wireless...

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When I recieve a phone call through my comcast phone, it disconnects my wireless on my Belkin


I assume you are using a Comcast modem that you plug your phone into.

Does a wired connection to your router work when you get a phone call or just wireless the wireless is cutting out? If both cut out then this problem is on Comcast's side. You can call them using 1-800-COMCAST to have them fix the issue.

If the wired connection works but wireless does not, I would guess you are using a cordless phone that is running on the same frequency your wireless router is. If this is the case, you can change your router's configurations to operate on a different frequency. This can be done by opening up your internet browser and entering the router's configuration menus by using a URL(address) of 192.168.1.1 (possibly 192.168.0.1). Once you are in the configurations, look for options for wireless frequency and change them to something else.

If this does not work, I would suggest calling Comcast because the problem more than likely resides on their end.

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Try to change the channel of the router. If you are using a cordless phone, you need to change it to a handset phone because that will cause interference and it will drop your internet connection

Jan 12, 2009 | Belkin Wireless G Plus MIMO (F5D9230-4)...

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May be your router internet settings has been wrong. you must reset the router settings by clicking the router reset button. Pls locate the button and then put the internet cable into router internet port.

Jan 03, 2009 | Linksys Wireless-G WRT54GS Router...

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One simple solution, can you try using the router on another ISP connection (at your friends' place possibly?) This will rule out the possiblility of your ISP fault saving you $65 straightaway...

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Go to Parental Control after logging into 192.168.10.1. Then make sure you have allowed the MAC addresses of the wireless clients ( machines). Reboot the router one after making any changes.

Good Luck



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2.4 gigahertz phone


if ur dsl is hooked to ur phone that means every time u reciev a call that means ur broadband link is disconnected for awhile.

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Belkin N1 Router connection drops when phone rings


You may have a phone line connected from the modem to a wall outlet. Count the number of cables coming out of your modem - you should have only three: the power cable (connects to the wall), Cat 5 (also connects to the wall), and ethernet (running from the modem to the router).

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