Question about NetGear WGR614 Router

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Disconnects from internet when recieving phone calls

Router drops internet connection when getiing calls on wireless phone....any help?

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  • leon_laskows Aug 27, 2008

    cordless house phone...we have to unplug the router for a few min. then plug it back in so it resets, and it doesnt happen all the time

  • Jon Amburn May 11, 2010

    Cell phone or cordless house phone?

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  • 15 Answers

If you have DSL, make sure you have line filters on everything that has a phone line; phones, fax, satellite boxes, everything.

Posted on Aug 27, 2008

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When i connect with the internet and my phone rings, the internet connection is interrupted and I cannot use the phone and internet at the same time. please helps


I'm goign to asume here that you have DSL by your problem. If I am incorrect then please let me know.

With that said, first you need to check that your dsl filters are correctly connected and functioning correctly. If you hear a static or fuzzy sound on the telephone even echo this will be the casue from a bad filter or non-existing filter.

A filter that is bad or missing will cause DSL to drop its connection. The telephone call will cause too much interruption with the dsl signal and causes the modem to drop the connection to reconnect with a more solid connection.

So what you need to do is check your filter by changing it as well as checking this problem that it happens on all phones not just one individual.

Please get back to me if you need more information or this does not help you.

Jan 27, 2011 | 2wire (2701HG-B) Wireless Router

1 Answer

I have a Westell DSL modem & a D-Link DIR-625 wireless router. Everything has worked fine for years but a few days ago the Internet connection went down. I contacted AT&T for support. During the...


you need to configure the dsl modem to be on bridge mode after you did it successfully. that is the time you configure your d-link for you to connect to the internet.
call first your ISP to configure the modem to Bridge mode after that call your manufacturer of the dlink for them to configure your connection

Jun 11, 2010 | D-Link DIR-625 (790069292637) Wireless...

1 Answer

Wireless internet drops when I answer/make a call through a wireless phone. Internet in a PC with ethernet still works during calls.


What is the frequency of your phone? Most routers has 2.4Ghz frequency and if your phone has the same frequency then they will interfer with each other. Place your wireless phone away from the router. Much better if they are NOT on the same location.

Feb 23, 2010 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

I need to change the channel on my dlink 625 router..can u help?


I presume it's a cordless phone? If so, it's possible that it's interfering with the wireless signal. If that happens you will see the wireless connection being dropped - go into the wifi config utility and check how good the connection is. If this is the case, changing the channel may help. To do that,bring the router over to your PC and connect with an ethernet cable (just in case something goes wrong with the channel change and you lose the wireless signal.).

You need to find the "router homepage" in your web browser. If you don't know what it is, in windows click start -> run -> type "cmd" and press enter. In the command screen that pops up type "ipconfig" and press enter. It'll show you a few things. One should say "Default Gateway" followed by numbers.Write those numbers down (probably will be something like 192.168.1.254).

Open your web browser (IE, Firefox etc...) and enter the numbers. This will bring you to the router page. There should be an option like "Wireless" and under there you should see "change channel". It may be in the advanced option window.


IF your computer is NOT dropping the wireless signal when the phone rings, but the internet connection does drop - check the DSL signal light on your dlink. If it is flashing or not on, then the problem is with the DSL filters (small white connectors sent with your modem.). Always ensure any phone on the same line as the DSL is filtered or it will cause the internet connection to drop whenever the phone rings or is picked up.


Aug 11, 2009 | D-Link DIR-625 (790069292637) Wireless...

1 Answer

Dropped Calls on Skype


Try to change the channel of the router. If you are using a cordless phone, you need to change it to a handset phone because that will cause interference and it will drop your internet connection

Jan 12, 2009 | Belkin Wireless G Plus MIMO (F5D9230-4)...

1 Answer

Internet connection between linksys router


May be your router internet settings has been wrong. you must reset the router settings by clicking the router reset button. Pls locate the button and then put the internet cable into router internet port.

Jan 03, 2009 | Linksys Wireless-G WRT54GS Router...

4 Answers

Voip and speedstream 6520


hi, XBRMann
re 6520 seimens wireless modem
i have DSL internet connection
when the phone call dies i hang up the phone and call again for the same amount of time 3mins and 18 secs
i am using the seimens modem/router with the voip adapter connected via ethernet cable
i have updated the seimens modem/router with the latest firmware from the telstra site E752-AF5-106-71-a056-v1s
lkratzma

Jan 28, 2008 | Siemens SpeedStream Modem (4100) (SS4100)

1 Answer

Linksys wireless connection keeps getting dropped


From you DSL modem or broadband router, what is the next device connected?

Nov 27, 2007 | Linksys Wireless-G WRT54GS Router...

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Belkin N1 Router connection drops when phone rings


You may have a phone line connected from the modem to a wall outlet. Count the number of cables coming out of your modem - you should have only three: the power cable (connects to the wall), Cat 5 (also connects to the wall), and ethernet (running from the modem to the router).

Nov 09, 2007 | Belkin (F5D8231-4) Wireless Router...

3 Answers

NetGear Wireless Router - continous internet connection drops


Hi sharon,

If you  upgraded the software but still the connecitons is droping then contact the ISP (the internet service provider ), Because it is possible that they have something wrong thier side,,,THIS ISSUE IS KNOWN AS INTERMITTENT SYNC OR ROUTE,,, check the lights on your router , when the internet goes down which light changes,,,

and once you confirm that the problem is not with your ISP then you need to purchase a new router,

reply which is the ISP you are subscribing for.

Gunja :-)

Oct 25, 2007 | NetGear WGR614 Wireless Router

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