Control panel says driver for mouse is ok, but it is totally unresponsive. Power light comes on on mouse, but laser does not seem to be on.

NO OS stated windows 7 or VISTA 64bit. which>?
ok , the mouse only issue a wire less mouse
did you load fresh drives for that from HP yet?
you can use a wired mouse as a back up, all wireless mice are problematic, google the world on that zillions of hits.
use wired,
ok now the $3 wired mouse works.
next go to device manager.


i guess you mean the lift mouse button fails but mouse pointer works. right (highlight is left click actions)
first go to control panel (wired mouse)
then see MOUSE read that page, of config, look ok.
if not reset it. (pointer tab, use default , button)
then go to , CP , control panel again, click DM device manager
see your mouse there,
right click it and pick update driver, be internet connected NOW.

im not to smart on all-in-one desktops,(i hate them)
so cant wax smart on mouse.
but here are the drivers, which one picks up mouses support not sure. but IT IS THERE.
so answer is reload driver like day one.
and the mouse can fail.. do know that. for sure the left click button switch.


https://support.hp.com/us-en/drivers/selfservice/hp-touchsmart-iq540-desktop-pc-series/3942784/model/4003111

control panel admistrive tools,computer management,device manager scroll down keyboards or mouse and other pointing devices you could see a yellow question mark? right click to reinstall drivers or control panel,keyboard and mouse hardware trobleshoot
hope this helps

make sure you have the right keyboard and mouse selected
this will depend on which operating system you have
click start control panel view devices and printers you should see your mouse and keyboard right click on either select properties then hardware make sure you have the correct one selected in W 7
make sure you have the right mouse selected click start control panel mouse hardware you will see which mouse is selected
this will apply to keyboard to in XP
make sure the battery is good ((has full charge))also you might test the usb device for the mouse is inserted correctly into the usb port ((if applicable))
click start control panel administrive tools computer management device manager scroll to mice and other pointing devices you might see a yellow exclamation mark ! or question mark ? or a red x
right click you will need to update the driver
hope this helps you

The problem is likely in the software (drivers), assuming that you are using quality batteries (those manufacturer's specs are based on top-shelf, fresh-off-the-truck alkaline batteries).

When you replaced the first set of batteries, the absence of a mouse caused the receiver to search, and having found none, it's common for the driver to reset to default settings.

The Logitech driver is the first suspect; go to Control Panel, Logitech Mouse...Driver Properties... Look for the "Auto-off" setting, and change it to 10-30 mins (or the lowest setting you can live with)...What you're looking for is the driver that has reverted to "never" in the auto-off setting...and if that isn't changed here, then it was Windows.
You'll have to tunnel a bit to get to this one, but it's not as hard as it looks.

The second suspect is the Windows driver; For Win XP, from the Control Panel, go to "Mouse"...or for Win-7 go to Control Panel- Devices and Printers, Hardware- and choose "Mouse" from the text links.

From the new menu, choose the "hardware" tab, and the "Properties" button near the bottom.
The new menu page has a text area that states "This device is working properly", and under that is a button labeled "Change Settings"...Click it.
Click the radio button labeled "Allow the computer to turn off this device to save power"...and you're done.

Click the "OK" buttons to close the menu sets.

need drivers for my new v220 cordless mouse

Switch off the mouse. Control Panel->Add/Remove Progs. Uninstall the mouse drivers. reboot the PC. Install the mouse drivers from the CD that came with it. Reboot. Now power on the mouse and let BT talk to BT. It should connect now.

Have you tried to resync the mouse with the receiver. Usually,you need to press the button on the reciever first, then quickly hit the button on bottom of the mouse.

I have a miscrosoft wireless laser mouse 6000, and it also stopped working on my laptop. I changed the battery, still no workie. I tested the battery in another device, and it was good. I moved the mouse to another computer, and it did not work. The light on the usb connector was lit. [No changes at all to my laptop.]. It seemed like there was no power to the mouse, and I looked at the contacts inside the mouse. The contact just inside the mouse's opening for the battery appeared to be bent down (away from the contact on the battery tray). So, I pulled it up a little so it would connect when the battery drawer closed, and (after tweaking it a couple of times), it finally worked!

have you tried updating the driver
or go to control panel and mouse and check the settings in there
does your laptop work with a normal mouse

This wireless mouse should have a transmitter that is plugged into the computer. Try replugging that in, and if there is a connect button on it, try pressing that as well.