Question about Lite On Computers & Internet
Firstly lets see if your drive is working!
Put in a disk you know works and has files of some sort on it
If nothing is still happening , goto my computer and right click on your CD drive and
Do you now see files ?
If not right click on "My computer" and click manage
The "Computer Management" Console will now popup and you will see a selection of
headings on the left , click the plus (+) sign on "Storage" to expand it then click on
"Disk management (Local)
In here you will see all the storage devices attched to your computer , including your
Hard Drives , Floppy Drives , USB Flash Drives etc.. , from here you should see your CD
Drive , if you do and right click it and explore the drive and you do see files ,
change the drive letter of your CD-ROM drive from the default D: to say like F: or
something , right click the CD-Drive in the Disk management and click change driver
letter , and follow the instructions.
If you dont see the files or you dont see the CD-Drive at all do the following:
1. right click my computer
2. click on properties
3. a new window will popup
4. click on the hardware tab
5. click on device manager
the device manager console will now open ,
from within here find your CD/DVD Drive under the DVD/CDROM drive heading,
right click the appropriate drive and click on uninstall.
Now reboot your computer and then windows should detect your CD /ROM Drive and reinstall it , you may now again need to reboot in order for your CD Drive to function correctly If this doesn't fix your problem try upgrading the firmware of your Drive.
**im assuming your running Windows XP for that solution but i would think the process in Vista would be very similar.
If you have a spare computer that is unused maybe you could try it on that machine and see if it works , if it does a fresh installation of Windows on your current machine may be the solution as it could be infected with a virus which just may have corrupted the window drivers.
If the DVD Drive is connected on the same ribbon cable as the Harddrive , the Hard Drive should be set to Master on the Jumper settings and the DVD Drive set To Slave otherwise if it's on a seperate cable it should be connected at the end of the cable and set to master. If you do / have done this can you see the devices in BIOS ?
It sounds like some dust or hair has landed on the Laser Lens (The component responsible for reading the data on the CD) and is interfering with the playback , to clean this your self you will need a laser lens cleaning kit to safely remove the debris.If you're finding that after cleaning the disk the DVD is still skipping try cleaning the cd , as debris on the CD itself can also cause interference for the laser lens
Posted on Aug 26, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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