Question about Microsoft Xbox Console

2 Answers

Red light on original xbox suggestn servicing required

As above, found a site fix ya with recommendations....however it all sounds chineses 2 me ??? Please help, i have my kids coming in a few weeks, its their xbox that im supposed to fix.
Much appreciated Nige
08 95923273

Posted by on

  • 2 more comments 
  • smoky mcpot Sep 04, 2008

    i have the same problem with it saying it needs servicing and just flashes the red light instead of having a green the code in the top corner is 12 what can i do 2 fix it?

  • realdeal3 Sep 11, 2008

    xbox says conntact support error 21

  • Anonymous Oct 24, 2008

    i cant even get to the main menu. please help

  • johnandbritt Jan 14, 2009

    The light is flashing green and yellow and the it turns red and then makes a loud buzzing noise what do i have to do to fix it for cheap



2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

I can help you fix your xbox but i need the service code number in the top corner of the screen suggesting servicing. You can email me at

Posted on Aug 29, 2008


My xbox is flashing the red light and says call xbox cutomer support and has a 16 in the top leaft hand corner of the screen can someone please help me fix it.

Posted on Oct 28, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

How to fix the red rings on your xbox 360

1 Red Light Error -
Your system indicates this error when only the bottom right part of the ring is flashing. When you have 1 red light on the Xbox 360, it is usually associated with an error code you see on the screen, such as the Xbox 360 error code E74.
Searching for this error code online or in the Microsoft support site will give you the description and solution. Usually the problem lies on the DVD drive whether it is the wrong firmware or lacks a chip.
It may also be a hard drive error which can be resolved by taking it out and putting it back in or it can be a voltage error which usually occurs if you have added accessories to it. It is best to research the error code so you know exactly what to do.

2 Red Lights Error - One of the most common is when two red lights are flashing. No need to panic if you see only see the Xbox 360 2 red lights. Its sole meaning is that the console is too hot and needs to cool down. Power down the system and try again in a few minutes or if possible after an hour or two.
After giving the system some rest and playing in a much cooler environment, you should be back to your gaming in better performance. If the problem persists however, you may need to have it serviced to have the cooling issue fixed.

3 Red Lights Error - f you see three flashing lights, you are experiencing the infamous three red lights problem that many other gamers are frustrated with. You may also know it as the Red Ring of Death.

At one point 1 out of every 3 Xbox 360 owners experienced this problem. This is the one error that you do not want to get. This highlights that there is a serious Xbox 360 hardware problem.
Your options are to send your console back to Microsoft for repair or to fix it yourself. Be prepared to spend a nice amount of money ($140 or so) if you are sending your system to Microsoft and you no longer have the warranty

4 Red Lights

If you have to get any flashing lights on your Xbox 360, pray that this is the one. If the entire ring flashes, it is a minor problem that indicates that the AV cable isn't connected properly or in rare instances, the cable is damaged. Make sure everything is properly connected and replace it if It still doesn't work.

Jul 21, 2011 | Microsoft Video Game Consoles & Games

1 Answer

3 red static red lights ,not flashing lights, just happened no prior warning

Hi there tazdodds123

What to do when your xbox Has problems with flashing red lights RROD/red rings of death.

You will need some simple repairs done on your XBOX as the GPU chip (Graphics) or the CPU chip (brain) or even both have lost connection to the motherboard Due to overheating.

Option 1

You can send this off to Microsoft if your still in warranty because it is included in there free fixes so they will do the collecting for you, fix it and return the Xbox to you, all for free, but it will take 4-6 weeks.

Option 2

If you are out of warranty its the same process as above but its $150 in cost

Option 3

What I recommend is a XBOX REPAIR GUIDE that will show you the simple steps yourself, you will be up and running again in less than an hour and the cost is far less than option 2 & 3

Feel Free to leave me a comment if you need further assistance.

Jul 09, 2010 | Microsoft Xbox 360 Console

1 Answer

Trying to turn xbox on and getting blinking red ring around power button

This problem is often called the Red ring of Death.

It's actually very common and is caused by a hardware malfunction that causes the system to overheat.

There are 2 ways to fix this problem: 1) Send it to Microsoft (if your warranty is expired it will cost $110)

2) Fix it at home by taking the system apart and repairing the malfunction. This can be daunting, but is actually easier than it sounds. I recommend having a look at these 2 sites:

Mar 18, 2010 | Microsoft Xbox 360 Console

2 Answers

2 red lights on 360

2 red lights means over heating....take it off the floor, stand it up as a tower and invest in a intercooler fan to plug into the back...otherwise search online for a $35 fix from a computer guy needing work.

Mar 01, 2010 | Microsoft Xbox 360 Console

2 Answers

3-red rings fixed, now 2-red rings...can't fix!

ya under the heat sinks there are spacer like washers replace them and i should solve your problem i own 7 of them

Nov 29, 2009 | Microsoft Xbox 360 Console

1 Answer

E 73 error

I have seen this error fixed by removing the power cord. then blocking the case fan with toothpicks. Then plugging the power cable back in and turning on the xbox and waiting for it to get another error the other red lights lighting up and then they turned the xbox off and back on and it worked fine.

I don't recommend this, but I have seen it work. Microsoft recently increased everyone's warranty to 3 years from their purchase date. I would recommend you trying to get microsoft to fix it by going to before trying the above. Even if your system is out of warranty I believe it is around $100 flat fee to get it repaired.

Mar 20, 2009 | Microsoft Xbox 360 Console

2 Answers


One of the coolers arent tight enough to the chip. If you want we can fix this for you. We are a registered repair service on this site.

Feb 16, 2009 | Microsoft Xbox 360 Console

2 Answers

2 Red Lights Xbox 360

You need to change the thermal compound.But if you have make sure you have 1 WASHER ABOVE THE MOTHERBOARD! 2 washers above are too many. try that and let me know how you got on

I had this exact issue 2 washers make the heatsink sit off the GPU Die. 1 allows it to touch the GPU DIE

Feb 12, 2009 | Microsoft Xbox 360 Console

2 Answers

No picture but sound

I dont recommend trying to fix this yourself you could damage the motherboard. We offer a repair service and we have fixed several of them with the same problem. You can go to our website and choose between 2 different priced services. one for 90 days and one guaranteed for a year. We have numerous sytems running over a year now with some at 2 years with no problems. Here is our website
We have several references and we are listed as a repair service on the fixya site.

Jan 22, 2009 | Microsoft Xbox 360 Console

1 Answer

3 flashing red lights

got to e bay theres a guy on there selling plans on how to fix the three red lights will save u a lot of money as u wood have to send back to microsoft 4 fixing and its about £25 p&p the the repear on top then p&p back to u hope these helps e mail me if u need more info thanks

Dec 01, 2007 | Microsoft Xbox Console

Not finding what you are looking for?
Microsoft Xbox Console Logo

942 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

Tre Elkins

Level 3 Expert

643 Answers

Martin Murray

Level 3 Expert

1623 Answers

Stu Morris K

Level 2 Expert

178 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides