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Thats probably because your music is protected Windows Media Audio files, try to sync an Mp3 file, this unit only reads MP3 or unprotected Windows Media Audio files.
T-Mobile is issuing an over the air upgrade for all G1 phones to correct a software problem not allowing music files to sync properly using Windows Media player.
The best solution for now is to remove the memory card from the phone. Install it into a SD card adaptor and insert it into a card reader. Windows Media will sync playlists to your memory card properly using this procedure.
Ilo player must be synchronized, coping and pasting files is not enough:
Start Windows Media Player and select following menus: "File.", then choose "Add to Library." then the "Add"
button. Then, look for the folder where your keep the mp3s to upload.
Plug the Ilo MP3 player into USB.
Click the "Sync" tab that you find at the top of Windows Media Player . You will find the Ilo MP3 player on the right side of Windows
Media Player. If Ilo is not ther, then right-click on Sync tab and
click "Refresh Devices."
Click
"Library" then
"Songs." on Windows Media Player . Highlight the son songs, and choose "Add to
Sync List."
Click
"Start Sync" button that will appear at the bottom right corner of Windows
Media Player. The songs will then be uploaded to the Ilo MP3 player.
use the sync option w/ yer Windows Media Player .. i just added 1.56G of music on my element gc-920/940..right click the music file (in WMP) and select "add to sync list"...then click button on the bottom of the list that says"Start Sync"...hope this helps
1. Put a micro SD card into your phone. (Make sure it's blank)
2. Format the card from your phone. To do this go into "Menu//Settings & Tools//Memory//Card Memory" then click on "Options" that should open the format screen. Enter your security code (usually the last four digits of your cell #) and format the card.
3. Exit all menu screens by pressing the "End" button and remove your card.
4. Insert your card back into your PC. It should recognize the card and open a "Removable Disk" window. (if not, manually open this window by clicking on "Start//My Computer//drive E: or F:" , they might vary depending on your computer set-up.
5. You should see a folder named "my_music". That's where you are going to drag your music files into.
6. DO NOT open any media player. Just find the location of your music FILES. Usually if you click on "Start//My Music" your music FILES will be stored there.
7. Simply drag and drop music FILES into the folder that I listed on #5. DO NOT drag an albulm. It won't work. Just the music file.
The issue you have described with your portable device in most cases can be resolved by formatting your device. Please follow these steps even if you have already attempted them once before.
Please note that this will remove all music from your device.
Formatting the device in Windows Media Player
1. Open Windows Media Player with your MP3 player connected to the computer
2. At the top of windows Media Player select the Sync tab at the top
3. The MP3 player should be recognized on the right hand side and say "Your Player Name"
4. Above the player name is a button that says "Format Storage Media" click this button to erase all the data from the player
5. Continue with the acknowledgement of erasing all data on disk.
When you look at the media player (i assume you're using Windows Media?) you should see a pane on the right side. In blue font near the top it should say "Next Device." Click that and it should bring up the SD card to sync to it...Also, you could get an SD reader and do it that way...
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