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I do not know my product code number which is being requested to access windows system. I have a compaq SR5320AN Pro. GX 729AA ABG S/N CNX 75022PK Can you advise a number for me to complete?

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Unfortunately That Would Be A Violation of Microsoft's EULA , If You bought the computer new can you see a sticker with the serial number printed on it , its usually located on the sides or the back of the computer , or if you purchased the software look on the cd case or within the operating manual.

But Giving out Serial Numbers Is A Breach of Microsoft's EULA and furthermore it's considered piracy by law.

Posted on Aug 26, 2008

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Posted on Jan 02, 2017

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Can i reset a Dell Precision 360 to factory without disks ?


Swapping disks that run on a different system will not work unless the systems are exactly alike (manufacturer's make and model).

Your best bet is to reinstall the operating system if you can read the Product Key Code (series of 5 letters and numbers) on the Certificate of Authentication (COA) sticker on the computer. You have to reinstall using the same version of the operating system. If the COA says Windows XP Pro, then you need to reinstall with a Windows XP Pro operating system disk otherwise when it comes time to activate and put in the product key code you'll have issues and it will never activate.

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Unable to access sound. I do not know what to do. It is a rental so I do not intend to buy but I would suggest to them. Thanks


Tell them to download, AND install, the proper Audio Driver, from the HP Support website.

Look at the back of the computer tower, or up on the side/top, for the white Service Tag.
Look for the Product Number. (To the right of P/N)

Go to HP Support, enter the Product Number. Then go to Drivers and Downloads on that computer's main page.

Look at the Audio driver/s.

1) IF more than one audio driver is listed on the driver download page, they need to go to Device Manager, and see what audio device manufacturer is listed.

Then match the audio device name to the audio driver name.

(Examples; RealTek, Creative, Intel, Conexant, and so on)

[ Device Manager:

WinXP:
Left-click on Start > Right-click on My Computer > Left-click on Properties at the bottom of the list > Left-click on the Hardware tab >
Left-click on Device Manager.

Win Vista and Win7:
Left-click on the Windows start button > Right-click on Computer > Left-click on Properties > Left-click on the Hardware tab > Left-click on Device Manager.

Click on the + sign to the left of Sound, video and game controllers.
In the list; do you see Realtek, or Creative, or Conexant, or Intel, listed?
Match the name up to the audio driver listed in HP Support ]

2) They also need to match the Operating System.

If the computer has Windows XP on it, (Any version, Home or Pro),
they need to download, AND install the audio driver for WinXP.

Same for Vista, and Win7.

One more variable to look at with the Operating System.
See what bit version it is.
Is it 32-bit, or 64-bit?

Need THE appropriate audio driver.

However, look close. Some drivers will work with both a 32-bit O/S, and a 64-bit O/S.
(O/S = Operating System )

A lot of times the file name does not list what Operating System, and bit version, it is for.

If you click on Download, a small window will come up on the right.
In the heading is a basic description of the file.

XPx86 means it's for a Windows XP operating system, that is 32-bit.
XPx64 means it is for a Windows XP operating system, that is 64-bit.

Vista x86? Vista 32-bit
Vista x64? Vista 64-bit

Same with Win7.

An example;

1) I have looked in Device Manager, and see the name Conexant listed in the list under Sound, video, and game controllers.

I know now that I am looking first of all, for an audio driver that has the name Conexant, in it.

2) I know that the computer has the Windows Vista operating system.

If I Left-click on the Windows start button, Right-click on Computer, then Left-click on Properties at the bottom of the list, the System Properties window will state what bit the O/S is.

If it is a 64-bit O/S this will be stated.

If it is a 32-bit O/S this may not be stated. It is assumed unless 64-bit is stated, the O/S is a 32-bit operating system.

http://en.wikipedia.org/wiki/32-bit_application

http://en.wikipedia.org/wiki/64-bit

64-bit is not stated. (x86 is 32-bit)
I now know the operating system is 32-bit.

I look through the audio files listed for a Conexant audio driver, that is for Windows Vista, and 32-bit. (x86)

Also; if there are audio drivers that match, but one has a newer date, use the one with the newer date.

If it is a rental computer, the rental company is the Administrator, and is the only one who can download, AND install, the audio driver.

IF, downloading AND installing the audio driver does NOT repair the audio problem, then the Integrated Audio is bad.

Another term used for Integrated Audio is OnBoard Audio.
ON the motherBOARD.
The audio chipset is soldered TO the motherboard.

This means the audio chipset soldered to the motherboard is bad.
Repair?
Install a sound card. (PCI version)

For additional questions please post in a Comment.
To have me clarify/explain anything I have stated above, please post in a Comment.

[ Also include the computer manufacturer name, { Compaq? I do not want to assume }, and the Model Number. (Product Number for Compaq and HP )

It's in the white Service Tag on the back, or upper side, of a desktop computer tower.
Bottom of a laptop.
P/N = Product Number ]

Regards,
joecoolvette

Feb 04, 2012 | Compaq Computers & Internet

1 Answer

Solid Red light on hp compaq 6000, instead of green light. Does any one know why?


Yes, it means a bad Power Supply.

Try cleaning out the inside of the computer first. Use a can or two of compressed air for computers.
{Computer unplugged from power, Anti-Static Precautions observed}

How to open the computer case:

1) Work on a table
2) Computer unplugged from power
3) All cables removed from desktop unit
4) Observe Anti-Static Precautions

HP Support > HP Compaq Pro 6000 SFF > Manuals,

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en&cc=us&docIndexId=64180&taskId=101&prodTypeId=12454&prodSeriesId=4024462#3

Under the Service and information heading, left-click on the second file listed -

Maintenance and Service Guide: HP Compaq 6000 Pro Microtower Business PC

(11Sep2009 / PDF / 11.15MB )

This is a PDF file. The computer you are using now has Adobe Reader on it, which uses PDF files.
After you click on the above file name it may take up to 30 seconds before the first page comes up.
It may also take additional time for the file to fully download.

{Took 22 seconds for the first page to come up, and no additional download time. Using medium speed DSL connection }

In the Bookmarks menu to the left, click on the + sign to the left of - Removal and Replacement Procedures Small Form Factor (SFF) Chassis, then on Access Panel

Or go to Page 123 using the page number box at the top, and the Down Arrow.

Clean the inside of the computer out. pay special attention to the Processor Fan, and the finned Heatsink under it.
Also use the plastic straw in the Power Supply's ventilation holes. Try to clean out the inside of the Power Supply the best you can.

(Hold onto the plastic straw with one hand, and the can of air with the other hand. If you do not, the plastic straw may come loose, and shoot inside the case of the Power Supply)

After cleaning close the computer case, reattach all cables, plug the computer back into power.
WAIT 1 minute, turn the computer on.

Still no?
Then it's time to replace the Power Supply.

http://www.sparepartswarehouse.com/HP-Compaq,6000-Pro,Computer,Power-Supply.aspx

The exact Product Number (P/N) is on a white Service Tag. On the back of the computer, or on the side. Usually next to the Windows product key.

For additional questions please post in a Comment.

Regards,
joecoolvette

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1 Answer

I lost my windows xp disc, get new one?


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Product key requested and given the number on the label attached to the top of the computer. this number is rejected. what can be done as each message warns of terrible consequencec if no supplied. thanks...


Depends, Product Key for which software?

If Windows Activation Key, then you will not be able to do updates. If Office, Peachtree, or like program (and prompt tells you that you have xx number of days) then that program may stop working.

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I need a product key for Windows XP Pro on a Compaq desktop


The OEM windows that shipped with the system is BIOS locked and autoloads the Key when you boot to the Compaq branded CD. If you are using a Windows Version then the Product Key is on the sleeve of the CD. If you are missing your key, then you must contact Microsoft as posting a key here is a violation of the terms of service for the site and the Microsoft License Agreement.

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Changing Vista to XP Pro on a Compaq Presario SR2180NX Desktop PC


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1 Answer

Invalid code, and wrong product


Sounds like you have 2 legitmate choices.

Either install WIndows ME on the system since that is the OS that shipped, or purchase and install a retail copy of Windows XP

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