Question about Brother HL-5240 Laser Printer

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Red status light came on red and toner light --orange

Put new toner in --no fix. Have tried factory reset --no help Have tried several peoples solutions i.e. remove cartridge push go 1 sec instal cartridge keep door open push go button 1 sec then close door push go again --no joy. do you have any ideas please

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I have solved my own problem, I have a second identical printer that just developed the same problem, so this seems like a common problem. The solution was to replace the "toner sensor pcb assy" model # lj9935001. It is located in the left side panel which is easily removed (2 screws), I had it replaced in half an hour and that was the first time. It clips in ,the wire needs threading a little then then connector . if you take your time and think it through it is easy then turn it on and presto nothing but green status light. costs $18.50 with shipping ground. Contact Brother 901-379-1000, get customer service and ask for parts dept. Best of luck.

Posted on Sep 21, 2008

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Are you using a factory new ink cartridge?
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If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
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My Brother HL5250DN shows toner light on (yellow) and status light on (red) even after toner cartridge replaced with new one. Already tried reset by holding down go button. Is the printer dead?


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1 Answer

Status red and amber Toner light


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Hope this helps and not too late for you.

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1 Answer

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Had it a while and it stopped working.


Come on copier tec you should know better, need to know which light is showing orange, Drum,toner,paper,status?

Intuition tells me that you have a orange toner light and a red status showing, and you are using a non OEM toner, but thats guessing.

Dec 26, 2007 | Brother HL 5140 Laser Printer

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