Question about Kenmore 62702 Microwave Oven

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Microwave repair I have a 721.80419500 over the range microwave oven. I purchased it in 1/06 and the oven turns on but does not generate any heat. What do I need to do to get this repaired and what would the cost estimate be? Mark

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  • pennywish Mar 17, 2009

    I have a Kenmore model 665.61609100 that quit working. I could smell a slight "burnt" smell the last time I used it and thought it was the food.
    The Microwave quit after that and nothing at all works or even lights up. Is this worth fixing and if so what is the most common culprit?
    Thank You

  • William Miller
    William Miller May 11, 2010

    When you hit Start to cook, do the inside light and turntable come on?

    Any unusual noises?

    Is it louder or quieter than usual?




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6 Suggested Answers

MicrowaveSvc
  • 8820 Answers

SOURCE: kenmore microwave range hood model 665.61612100 manufactured 2001

The problem is likely on the control panel, which we repair nationwide for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This often can affect the exhaust fan operation, too. The lights and fan can be inopoerable or stuck on.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and

disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk

Posted on Oct 22, 2007

MicrowaveSvc
  • 8820 Answers

SOURCE: KENMORE MICROWAVE (HOUSEHOLD) LOCKED

It sounds like you press STOP two or three times to lock it. Maybe that (or another key) will unlock it.

The lock / unlock procedure will be covered in your owner's manual.

Or you can try a hard reset - unplug it from the wall for one minute, then plug it back in and try again.

If you don't have your manual, you can get one here. (Enter your model number without any spaces)

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jul 01, 2008

MicrowaveSvc
  • 8820 Answers

SOURCE: My Kenmore Elite Microwave model # 721-66469500 turn table stoppe

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find exploded views and order parts by entering your model number at the Sears parts site.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 02, 2008

  • 1 Answer

SOURCE: kenmore microwave model 721-63252301 - no heat

we are going to try to find a fuse and replace that or just buy a new microwave

thank you

Posted on Jun 06, 2009

  • 1 Answer

SOURCE: I have an error code

I would like to repair the kenmore mocrowave myself, it has the error code f-9. Do I need to let the micrwave sit for a wile so the hi voltage can disipate from the inverter or magetron

Posted on Aug 07, 2009

MicrowaveSvc
  • 8820 Answers

SOURCE: My kenmore microwave automatically starts and can not be stopped

If and when an oven is coming on or doing anything by itself, this is very dangerous and can result in a fire.

So until it is repaired, please leave it unplugged or leave the door open.

Is it possible that some spray cleaner got into the controls?

I always recommend that users instead spray cleaner on a soft cloth then wipe the control panel.

Also, I always recommend non-ammonia cleaners since ammonia can crack and damage plastic.

Otherwise, the spray can get into the controls and lock it up or make it act odd.

If it does not dry out over time, it may need to be manually dried or blown out.

The keypad may be damaged or worn out, or control unit may be damaged.

If and when an oven is coming on or doing anything by itself, this is very dangerous and can result in a fire.

So until it is repaired, please leave it unplugged or leave the door open.

On some models, the membrane keypad is not available as a separate part, so you would have to order the control panel frame assembly which comes with a new keypad.

In this case, you simply move your circuit board into the new frame. That is a simple do-it-yourself job.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Then you unplug the keypad (as per the photo below) and move the circuit board into your frame.

34374fd.jpg

Some connectors on the relays may have a lock:

positivelock.jpg
You can find handy exploded views and get part numbers by entering your full model number at the Sears Parts Site.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

Once you have the Sears part number, you can usually get parts cheaper here.

If you might be interested in having us so the work for you, we charge $39.95.

Feel free to contact me directly.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

Posted on Oct 10, 2009

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