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I've had the intuos and it worked for years without incident. I have the
bamboo and after only a few months it's having issues. WTF is up with
that?! I've already changed the nub out once. It worked fine for a while
but now... I have to double click to get it to release anything it
grabs onto. As a graphic artist where precision is involved... that's
I think it's time to contact their customer service.
That happened to me yesterday. What I did was I went to the wacom site here: http://www.wacom.com/downloads/drivers.php, selected my tablet make and operating system, and downloaded the driver update. I installed it and as soon as it was done my pen started working again. Hopefully this works for you too!
I think you dropped the pen on its tip and broke the little ferrite sensing core. You can try to repair it by gluing the core back together - it worked for me. For detailed instructions on how to do it, go here:
or you can try to swap the core for the eraser and the tip (more involved - you would need to be very good with a soldering iron to attempt this). Either way - it's unfortunate that the pen is so fragile and that the user manual doesn't really warn you of this.
I had the same problem and called Wacom Customer Care at 360-896-9833... I was informed that the pen was defective/ broken and needs to be replaced. This can be caused by being dropped and such. I was told that i should keep the pen on the stand or a eyeglasses case when not in use. If your tablet is under a year old, warranty will cover the cost of the pen with proof of purchase. Other than that, you will need to purchase a new pen (about $29.99 from Wacom & online).