Question about Saeco 00034 Incanto Sirius Super Automatic Espresso/Coffee Machine

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Dregdrawer full message will not go away

I have had my Incanto S-Class for about a week. It is a factory reconditioned machine under warranty. The Dregdrawer full message came on for the first time and after emptying and cleaning the tray, drawer and brewing group, it won't go off and I can't make coffee. I've done the factory reset from the panel and left it off and unplugged. Just cant clear the message. Any ideas?

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  • aleciabland Jan 15, 2009

    Same problem - I have taken the drawer out and left it for a while and it still comes up with the 'dregdrawer full' message. Have tried turning the machine off, everything!

  • Todd Thompson
    Todd Thompson Jan 26, 2014

    The dredge drawer has a small tab on the backside of the unit. This plugs into a small recepticle that trips the signal. If yours is missing then it's broken off while cleaning. Order a new one, or jam a small object in the hole to make the sensor trip. Do this with the machine ON! or else you will not be able to brew next setting.

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  • 11 Answers

Have you tried removing the drawer with the machine on, leave it out for say 2 minutes and then replacing the dreg drawer again?

There is no dreg sensor. Dreg drawer full works off a counter - depending on when the counter was last reset your drawer may be full but it may be empty.

Simply removing the dreg drawer and replacing it quickly will not reset it. The machine has to think that you have actually taken the time to empty it - a couple of minutes should cover this.

If this does not resolve the issue, you need to get a Technician to take a look.

I hope this helps

Posted on Aug 26, 2008

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Cerini Coffee
Authorized Saeco Service Center
www.CeriniCoffee.com

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